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Computer running slow, multiple viruses on scanners


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14 replies to this topic

#1 daveky

daveky

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  • Local time:04:56 PM

Posted 06 April 2012 - 05:04 AM

Hi I am posting as my friends computer has been running really slow and this forum was really helpful in removing a redirection virus on my computer.

I ran a few programs that I was instructed to use on my computer and they came up with a lot of viruses, the ones I ran were malware bytes, superantispyware, avira antivirus. I also installed Microsoft security essentials and win patrol.

The computer is pretty old so I think it has accumulated several viruses over the years. Should I just wipe the system and try and start again or is the system redeemable?

Thanks

Dave

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#2 Broni

Broni

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Posted 06 April 2012 - 11:29 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 daveky

daveky
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  • Local time:04:56 PM

Posted 06 April 2012 - 07:18 PM

Hi Broni, thanks for your help! the logs are posted below.

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG 2012
Avira AntiVir Personal - Free Antivirus
McAfee Security Scan Plus
Microsoft Security Essentials
Avira successfully updated!
```````````````````````````````
Anti-malware/Other Utilities Check:

SUPERAntiSpyware
CCleaner
Java™ 6 Update 31
Java™ SE Runtime Environment 6 Update 1
Java™ 6 Update 2
Java™ 6 Update 3
Java 2 Runtime Environment, SE v1.4.2_03
Out of date Java installed!
Adobe Flash Player ( 10.2.152.26) Flash Player Out of Date!
Adobe Reader X (10.1.2)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
WinPatrol winpatrol.exe
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
Avira Antivir avguard.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
BillP Studios WinPatrol winpatrol.exe
``````````End of Log````````````





Farbar Service Scanner Version: 01-03-2012
Ran by QiQi (administrator) on 07-04-2012 at 10:15:14
Running from "C:\Documents and Settings\QiQi\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Avgtdix(12) fssfltr(11) Gpc(6) IPSec(4) IWCA(10) NetBT(5) PSched(7) s24trans(8) Tcpip(3)
0x0C000000040000000100000002000000030000000C00000005000000060000000700000008000000090000000A0000000B000000
IpSec Tag value is correct.

**** End of log ****




MiniToolBox by Farbar Version: 18-01-2012
Ran by QiQi (administrator) on 07-04-2012 at 10:16:48
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Disconnected)
Intel® PRO/Wireless 2915ABG Network Connection = Wireless Network Connection (Connected)
Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Media disconnected)
Bluetooth Personal Area Network from TOSHIBA = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : D3H42J1S

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home.gateway



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

Physical Address. . . . . . . . . : 00-14-22-97-4B-FE



Ethernet adapter Local Area Connection 2:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Bluetooth Personal Area Network from TOSHIBA

Physical Address. . . . . . . . . : 00-10-C6-EF-F2-B1



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : home.gateway

Description . . . . . . . . . . . : Intel® PRO/Wireless 2915ABG Network Connection

Physical Address. . . . . . . . . : 00-13-CE-A3-90-5A

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.5

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Saturday, 7 April 2012 9:41:36 AM

Lease Expires . . . . . . . . . . : Saturday, 7 April 2012 9:41:36 PM

Server: home.gateway.home.gateway
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.237.35, 74.125.237.36, 74.125.237.37, 74.125.237.38
74.125.237.39, 74.125.237.40, 74.125.237.41, 74.125.237.46, 74.125.237.32
74.125.237.33, 74.125.237.34



Pinging google.com [74.125.237.34] with 32 bytes of data:



Reply from 74.125.237.34: bytes=32 time=23ms TTL=58

Reply from 74.125.237.34: bytes=32 time=22ms TTL=58



Ping statistics for 74.125.237.34:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 22ms, Maximum = 23ms, Average = 22ms

Server: home.gateway.home.gateway
Address: 192.168.1.254

Name: yahoo.com
Addresses: 209.191.122.70, 72.30.38.140, 98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=294ms TTL=46

Reply from 98.139.183.24: bytes=32 time=282ms TTL=46



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 282ms, Maximum = 294ms, Average = 288ms

Server: home.gateway.home.gateway
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 14 22 97 4b fe ...... Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
0x3 ...00 10 c6 ef f2 b1 ...... Bluetooth Personal Area Network from TOSHIBA - Packet Scheduler Miniport
0x4 ...00 13 ce a3 90 5a ...... Intel® PRO/Wireless 2915ABG Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.5 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.5 192.168.1.5 20
192.168.1.0 255.255.255.0 192.168.1.5 192.168.1.5 25
192.168.1.5 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.5 192.168.1.5 25
224.0.0.0 240.0.0.0 192.168.1.5 192.168.1.5 25
255.255.255.255 255.255.255.255 192.168.1.5 192.168.1.5 1
255.255.255.255 255.255.255.255 192.168.1.5 2 1
255.255.255.255 255.255.255.255 192.168.1.5 3 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/06/2012 09:33:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4828

Error: (04/06/2012 09:33:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4828

Error: (04/06/2012 09:33:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/06/2012 09:33:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2265

Error: (04/06/2012 09:33:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2265

Error: (04/06/2012 09:33:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/06/2012 07:05:42 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0, P2 moaccapability, P3 3.0.8402.0, P4 0, P5 0, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (04/06/2012 06:26:28 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0x80070003, P2 moac, P3 cachereset, P4 3.0.8402.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (04/05/2012 09:01:30 PM) (Source: MsiInstaller) (User: QiQi)QiQi
Description: Product: Java™ 6 Update 31 -- Error 1305.Error reading from file C:\Documents and Settings\QiQi\Application Data\Sun\Java\jre1.6.0_31\jre1.6.0_31-c-l.msi. Verify that the file exists and that you can access it.

Error: (04/03/2012 10:41:02 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5187


System errors:
=============
Error: (04/07/2012 09:45:23 AM) (Source: Service Control Manager) (User: )
Description: The Canon Camera Access Library 8 service depends on the Windows Image Acquisition (WIA) service which failed to start because of the following error:
%%1053

Error: (04/07/2012 09:45:23 AM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service failed to start due to the following error:
%%1053

Error: (04/07/2012 09:45:23 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Windows Image Acquisition (WIA) service to connect.

Error: (04/07/2012 09:45:23 AM) (Source: Service Control Manager) (User: )
Description: The Avira AntiVir Scheduler service failed to start due to the following error:
%%2

Error: (04/07/2012 09:36:16 AM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.5 on the
Network Card with network address 0013CEA3905A.

Error: (04/06/2012 06:07:29 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
IntelIde

Error: (04/06/2012 06:07:29 PM) (Source: Service Control Manager) (User: )
Description: The Avira AntiVir Scheduler service failed to start due to the following error:
%%2

Error: (04/05/2012 11:39:46 PM) (Source: DCOM) (User: NETWORK SERVICE)
Description: The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout.

Error: (04/05/2012 11:31:22 PM) (Source: Service Control Manager) (User: )
Description: The Avira AntiVir Scheduler service failed to start due to the following error:
%%2

Error: (04/05/2012 07:33:39 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.5 on the
Network Card with network address 0013CEA3905A.


Microsoft Office Sessions:
=========================
Error: (04/06/2012 09:33:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4828

Error: (04/06/2012 09:33:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4828

Error: (04/06/2012 09:33:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/06/2012 09:33:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2265

Error: (04/06/2012 09:33:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2265

Error: (04/06/2012 09:33:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/06/2012 07:05:42 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0moaccapability3.0.8402.000unspecifiedunspecifiedNILNILNIL

Error: (04/06/2012 06:26:28 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070003moaccachereset3.0.8402.0unspecifiedunspecifiedunspecifiedNILNILNIL

Error: (04/05/2012 09:01:30 PM) (Source: MsiInstaller)(User: QiQi)QiQi
Description: Product: Java™ 6 Update 31 -- Error 1305.Error reading from file C:\Documents and Settings\QiQi\Application Data\Sun\Java\jre1.6.0_31\jre1.6.0_31-c-l.msi. Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)

Error: (04/03/2012 10:41:02 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5187


=========================== Installed Programs ============================

Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 10 Plugin (Version: 10.2.152.26)
Adobe Photoshop 7.0 (Version: 7.0)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
AVG 2012 (Version: 12.0.1869)
AVG 2012 (Version: 12.0.1873)
AVG 2012 (Version: 12.0.1890)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.1913)
AVG 2012 (Version: 12.0.2409)
AVG 2012 (Version: 2012.0.1913)
Avira AntiVir Personal - Free Antivirus
AviSynth 2.5
BigPond Broadband Cable (Version: 1.0.0)
Bing Bar (Version: 7.0.850.0)
BitTorrent
Blaze HDTV Player Deluxe 4.0
Bluetooth Stack for Windows by Toshiba (Version: v3.03.02(D))
Bonjour (Version: 3.0.0.10)
Broadcom Management Programs (Version: 8.65.01)
Canon Camera Access Library (Version: 8.1.1.17)
Canon Camera Support Core Library (Version: 7.3.1.6)
Canon Camera Window DC_DV 5 for ZoomBrowser EX (Version: 5.4.5.17)
Canon Camera Window DC_DV 6 for ZoomBrowser EX (Version: 6.2.0.8)
Canon Camera Window MC 6 for ZoomBrowser EX (Version: 6.1.0.7)
Canon G.726 WMP-Decoder (Version: 1.0.1.3)
Canon MovieEdit Task for ZoomBrowser EX (Version: 2.2.0.13)
Canon RAW Image Task for ZoomBrowser EX (Version: 2.3.0.11)
Canon RemoteCapture Task for ZoomBrowser EX (Version: 1.5.0.5)
Canon Utilities EOS Utility (Version: 1.0.2.16)
Canon Utilities PhotoStitch (Version: 3.1.17.41)
Canon Utilities ZoomBrowser EX (Version: 5.6.0.27)
CCleaner (Version: 3.17)
CNC-AVS@Unioncast ²¥·ÅÆ÷ (Version: unioncast_avscnc_1.5.8)
Conduit Engine (Version: )
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Cucusoft iPod Video Converter 8.08
Dell Media Experience (Version: 3.00)
Dell Support 3.1 (Version: 5.1.760)
Digital Line Detect (Version: 1.15)
DNA (Version: 2.2.2 (14578))
e-tax 2009 (Version: 1.0.0.0)
e-tax 2010 (Version: 1.0.762)
e-tax 2011 (Version: 11.1.704)
Google Chrome (Version: 3.0.195.24)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer (Version: 4.0.0.002)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
hp LaserJet 2300 Uninstaller
ImageMixer VCD/DVD2 for OLYMPUS (Version: 2.01.081)
Intel® Graphics Media Accelerator Driver for Mobile (Version: 6.14.10.4410)
Intel® PROSet/Wireless Software (Version: 9.00.0000)
Internal Network Card Power Management (Version: 1.7.1)
iriver plus 3 (remove only)
iTunes (Version: 10.5.3.3)
J2SE Runtime Environment 5.0 Update 3 (Version: 1.5.0.30)
Java 2 Runtime Environment, SE v1.4.2_03 (Version: 1.4.2_03)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
Junk Mail filter update (Version: 14.0.8117.416)
K-Lite Codec Pack 6.4.0 (Full) (Version: 6.4.0)
LimeWire 5.1.2 (Version: 5.1.2)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Maxtor Backup (Version: 1.01.0062)
Maxtor Encryption (Version: 1.02.0062)
Maxtor OneTouch III (Version: 4.00.0083)
McAfee Security Scan Plus (Version: 2.0.181.2)
mCore (Version: 1.19.0000)
MCU (Version: 1.00.0000)
mDrWiFi (Version: 1.19.0000)
mHlpDell (Version: 1.19.0000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Office Outlook Connector (Version: 12.0.6423.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Reader
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works 7.0 (Version: 07.02.0620)
mIWA (Version: 1.19.0000)
mIWCA (Version: 1.19.0000)
mLogView (Version: 1.19.0000)
mMHouse (Version: 1.19.0000)
Modem Helper (Version: 3.01)
mPfMgr (Version: 1.19.0000)
mPfWiz (Version: 1.19.0000)
mProSafe (Version: 9.00.0000)
MSN
mSSO (Version: 1.19.0000)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB925672) (Version: 4.20.9839.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
mToolkit (Version: 1.19.0000)
mWlsSafe (Version: 9.00.0000)
mXML (Version: 1.19.0000)
MyVideoConverter 2.38 (Version: 2.38)
mZConfig (Version: 1.19.0000)
NetWaiting (Version: 2.5.23)
Nokia Connectivity Cable Driver (Version: 6.81.2.0)
Nokia PC Connectivity Solution (Version: 6.23.9.0)
Nokia PC Suite (Version: 6.81.14.1)
Octopus Studio MDict
OGA Notifier 1.7.0105.35.0 (Version: 1.7.0105.35.0)
OptusNet Dial-up
Picasa 3 (Version: 3.8)
pocketwifi (Version: TOOL-ConnLaucher_WIN1.01.01.737)
PowerDVD 5.5
QuickSet (Version: 5.8.0)
QuickTime (Version: 7.71.80.42)
RealPlayer
RealUpgrade 1.0 (Version: 1.0.0)
Revo Uninstaller 1.93 (Version: 1.93)
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3 (Version: 3.0.0.71207)
Samsung PC Studio 3 (Version: 3.2.1.71207)
SearchElf 1.2 Toolbar (Version: 6.2.7.3)
Segoe UI (Version: 14.0.4327.805)
SKY TV USB Driver
Skype™ 3.6 (Version: 3.6.216)
Softstunt RM RMVB Converter 4.0
Sonic DLA (Version: 4.95)
Sonic MyDVD LE (Version: 6.1.1)
Sonic RecordNow Audio (Version: 2.0.0)
Sonic RecordNow Copy (Version: 2.0.0)
Sonic RecordNow Data (Version: 2.0.0)
SUPERAntiSpyware (Version: 5.0.1146)
Synaptics Pointing Device Driver (Version: 8.0.14.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
USB2.0 PC Camera Driver (Version: 1.00.0000)
Videora iPod Converter 6 (Version: 6)
Virgin Mobile (Version: 13.001.08.00.261)
VLC media player 0.9.8a (Version: 0.9.8a)
WebCyberCoach 3.2 Dell
WebFldrs XP (Version: 9.50.7523)
WG111v2 Configuration Utility (Version: 1.00)
Windows Driver Package - Nokia Modem (07/24/2006 6.81.0.23) (Version: 07/24/2006 6.81.0.23)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0017.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Family Safety (Version: 14.0.8118.427)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Windows Media Format 11 runtime
Windows XP Service Pack 3 (Version: 20080414.031525)
WinPatrol (Version: 24.5.2012)
Yahoo! Toolbar
YouTube Downloader App 3.00 (Version: 3.00)

========================= Devices: ================================

Name: 1394 Net Adapter
Description: 1394 Net Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: NIC1394
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 63%
Total physical RAM: 1015.37 MB
Available physical RAM: 370.1 MB
Total Pagefile: 2443.05 MB
Available Pagefile: 1282.82 MB
Total Virtual: 2047.88 MB
Available Virtual: 1954.78 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:74.49 GB) (Free:26.07 GB) NTFS

========================= Users: ========================================

User accounts for \\D3H42J1S

Administrator Guest HelpAssistant
QiQi SUPPORT_388945a0


**** End of log ****




Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.04.05.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
QiQi :: D3H42J1S [administrator]

Protection: Enabled

5/04/2012 11:49:18 PM
mbam-log-2012-04-06 (09-41-03).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 305951
Time elapsed: 2 hour(s), 44 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 23
HKCR\AppID\{90F39E5A-1C6C-4597-8B59-9AED38E88387} (Trojan.FakeAlert) -> No action taken.
HKCR\CLSID\{90F39E5A-1C6C-4597-8B59-9AED38E88387} (Trojan.FakeAlert) -> No action taken.
HKCR\TypeLib\{FB35DA3F-3EBD-4F8A-8B5F-521ABA109398} (Trojan.FakeAlert) -> No action taken.
HKCR\Interface\{2B8437AD-4E51-4DBA-BD02-B80B4C048C83} (Trojan.FakeAlert) -> No action taken.
HKCR\oggview.Video (Trojan.FakeAlert) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{90F39E5A-1C6C-4597-8B59-9AED38E88387} (Trojan.FakeAlert) -> No action taken.
HKCR\Typelib\{201E93EA-C7E1-4849-9985-0D2207A3F528} (Trojan.BHO) -> No action taken.
HKCR\Interface\{1F4FE513-E22F-4F1F-BB77-B1ED95E434CF} (Trojan.BHO) -> No action taken.
HKCR\Typelib\{5478D59A-B281-4F58-AD2E-103474434377} (Trojan.BHO) -> No action taken.
HKCR\Interface\{4A2B9AD8-5540-46A3-BBB4-8DED5FB09DE8} (Trojan.BHO) -> No action taken.
HKCR\Typelib\{AFB06512-6247-4819-98CA-94FA19C734D7} (Trojan.BHO) -> No action taken.
HKCR\Interface\{661B35BA-6035-4F06-A22A-C4CB19F873B2} (Trojan.BHO) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0C7C23EF-A848-485B-873C-0ED954731014} (Trojan.Agent) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{343CE214-9998-4B21-A151-FFE970167297} (Rogue.Installer) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{54EBD53A-9BC1-480B-966A-843A333CA162} (Spyware.OnlineGames) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6FD31ED6-7C94-4BBC-8E95-F927F4D3A949} (Adware.180Solutions) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} (Rogue.WinAntiVirus) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8109FD3D-D891-4f80-8339-50A4913ACE6F} (Adware.Zango) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{90B5A95A-AFD5-4d11-B9BD-A69D53D22226} (Adware.Hotbar) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SETUP.EXE (Trojan.StartPage) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{88E421B2-A599-4A25-BA90-760F62DF6CE4}_is1 (Adware.Agent) -> No action taken.
HKCU\SOFTWARE\Microsoft\Bind (Malware.Trace) -> No action taken.
HKLM\SOFTWARE\Sohu R&D (Malware.Trace) -> No action taken.

Registry Values Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion|ADP (Rogue.Multiple) -> Data: &apzx=1&apz=install_1580_MHw1fHx8fHx8fA_[1].exe -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Windows update loader (Backdoor.IRCBot) -> Data: C:\Windows\xpupdate.exe -> No action taken.

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (Hijack.StartPage.Gen) -> Bad: (http://www.176176.info/hao123.html) Good: (http://www.google.com) -> No action taken.

Folders Detected: 2
C:\Program Files\Sum520 (Adware.Agent) -> No action taken.
C:\Program Files\Common Files\Sogou PXP (Trojan.BHO) -> No action taken.

Files Detected: 6
C:\Documents and Settings\QiQi\My Documents\Downloads\setup.exe (Trojan.StartPage) -> No action taken.
C:\Program Files\Sum520\info.desc (Adware.Agent) -> No action taken.
C:\Program Files\Sum520\Install.tmp (Adware.Agent) -> No action taken.
C:\Program Files\Sum520\InstallDll.dll (Adware.Agent) -> No action taken.
C:\Program Files\Sum520\unins000.dat (Adware.Agent) -> No action taken.
C:\Program Files\Sum520\unins000.exe (Adware.Agent) -> No action taken.

(end)

#4 Broni

Broni

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Posted 06 April 2012 - 07:23 PM

First of all you're running three AV programs, AVG, MSE and Avira.
TWO of them have to go.
If AVG is one of them use AVG Remover to uninstall it: http://www.avg.com/us-en/utilities

You can also safely uninstall McAfee Security Scan Plus, typical foistware.

Your MBAM log says "No action taken".
Re-run it, FIX all issues, post new log.

I still need aswMBR log.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 daveky

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Posted 07 April 2012 - 02:03 AM

Hi Thanks for the reply

I think I copied the log ans saved it to desktop before I clicked on fix.

The malware bytes log is below but this time after the scan there were no items to fix.

thanks

Dave


Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.04.05.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
QiQi :: D3H42J1S [administrator]

Protection: Enabled

7/04/2012 11:12:01 AM
mbam-log-2012-04-07 (11-12-01).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 296905
Time elapsed: 5 hour(s), 44 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#6 daveky

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Posted 07 April 2012 - 02:20 AM

sorry, this was the log from yesterday after the fix was done by malware bytes


Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.04.05.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
QiQi :: D3H42J1S [administrator]

Protection: Enabled

5/04/2012 11:49:18 PM
mbam-log-2012-04-05 (23-49-18).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 305951
Time elapsed: 2 hour(s), 44 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 23
HKCR\AppID\{90F39E5A-1C6C-4597-8B59-9AED38E88387} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKCR\CLSID\{90F39E5A-1C6C-4597-8B59-9AED38E88387} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKCR\TypeLib\{FB35DA3F-3EBD-4F8A-8B5F-521ABA109398} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKCR\Interface\{2B8437AD-4E51-4DBA-BD02-B80B4C048C83} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKCR\oggview.Video (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{90F39E5A-1C6C-4597-8B59-9AED38E88387} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKCR\Typelib\{201E93EA-C7E1-4849-9985-0D2207A3F528} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\Interface\{1F4FE513-E22F-4F1F-BB77-B1ED95E434CF} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\Typelib\{5478D59A-B281-4F58-AD2E-103474434377} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\Interface\{4A2B9AD8-5540-46A3-BBB4-8DED5FB09DE8} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\Typelib\{AFB06512-6247-4819-98CA-94FA19C734D7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCR\Interface\{661B35BA-6035-4F06-A22A-C4CB19F873B2} (Trojan.BHO) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0C7C23EF-A848-485B-873C-0ED954731014} (Trojan.Agent) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{343CE214-9998-4B21-A151-FFE970167297} (Rogue.Installer) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{54EBD53A-9BC1-480B-966A-843A333CA162} (Spyware.OnlineGames) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6FD31ED6-7C94-4BBC-8E95-F927F4D3A949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8109FD3D-D891-4f80-8339-50A4913ACE6F} (Adware.Zango) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{90B5A95A-AFD5-4d11-B9BD-A69D53D22226} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SETUP.EXE (Trojan.StartPage) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{88E421B2-A599-4A25-BA90-760F62DF6CE4}_is1 (Adware.Agent) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Bind (Malware.Trace) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Sohu R&D (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion|ADP (Rogue.Multiple) -> Data: &apzx=1&apz=install_1580_MHw1fHx8fHx8fA_[1].exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Windows update loader (Backdoor.IRCBot) -> Data: C:\Windows\xpupdate.exe -> Quarantined and deleted successfully.

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (Hijack.StartPage.Gen) -> Bad: (http://www.176176.info/hao123.html) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 2
C:\Program Files\Sum520 (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Sogou PXP (Trojan.BHO) -> Quarantined and deleted successfully.

Files Detected: 6
C:\Documents and Settings\QiQi\My Documents\Downloads\setup.exe (Trojan.StartPage) -> Quarantined and deleted successfully.
C:\Program Files\Sum520\info.desc (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Sum520\Install.tmp (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Sum520\InstallDll.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Sum520\unins000.dat (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Sum520\unins000.exe (Adware.Agent) -> Quarantined and deleted successfully.

(end)

#7 daveky

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Posted 07 April 2012 - 03:28 AM

Hi sorry I forgot the aswMBR scan and am running now.

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-07 18:16:49
-----------------------------
18:16:49.062 OS Version: Windows 5.1.2600 Service Pack 3
18:16:49.062 Number of processors: 1 586 0xD08
18:16:49.062 ComputerName: D3H42J1S UserName: QiQi
18:16:51.140 Initialize success
18:26:03.750 AVAST engine defs: 12040601
18:28:23.796 The log file has been saved successfully to "C:\Documents and Settings\QiQi\Desktop\aswMBR.txt"

#8 daveky

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Posted 07 April 2012 - 04:17 AM

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-07 18:16:49
-----------------------------
18:16:49.062 OS Version: Windows 5.1.2600 Service Pack 3
18:16:49.062 Number of processors: 1 586 0xD08
18:16:49.062 ComputerName: D3H42J1S UserName: QiQi
18:16:51.140 Initialize success
18:26:03.750 AVAST engine defs: 12040601
18:28:23.796 The log file has been saved successfully to "C:\Documents and Settings\QiQi\Desktop\aswMBR.txt"


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-07 18:32:31
-----------------------------
18:32:31.093 OS Version: Windows 5.1.2600 Service Pack 3
18:32:31.093 Number of processors: 1 586 0xD08
18:32:31.093 ComputerName: D3H42J1S UserName: QiQi
18:32:32.859 Initialize success
18:32:44.828 AVAST engine defs: 12040601
18:32:55.828 The log file has been saved successfully to "C:\Documents and Settings\QiQi\Desktop\aswMBR.txt"


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-07 18:32:31
-----------------------------
18:32:31.093 OS Version: Windows 5.1.2600 Service Pack 3
18:32:31.093 Number of processors: 1 586 0xD08
18:32:31.093 ComputerName: D3H42J1S UserName: QiQi
18:32:32.859 Initialize success
18:32:44.828 AVAST engine defs: 12040601
18:32:55.828 The log file has been saved successfully to "C:\Documents and Settings\QiQi\Desktop\aswMBR.txt"
18:33:26.281 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
18:33:26.296 Disk 0 Vendor: Hitachi_HTS541080G9AT00 MB4OA61A Size: 76319MB BusType: 3
18:33:26.328 Disk 0 MBR read successfully
18:33:26.343 Disk 0 MBR scan
18:33:26.531 Disk 0 unknown MBR code
18:33:26.546 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
18:33:26.671 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 76277 MB offset 80325
18:33:26.796 Disk 0 scanning sectors +156296385
18:33:27.000 Disk 0 scanning C:\WINDOWS\system32\drivers
18:34:30.656 Service scanning
18:35:01.109 Service MpKsl2b1fcfd4 c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{89951987-7214-4F4F-A2F9-6BA0C3EFDB14}\MpKsl2b1fcfd4.sys **LOCKED** 32
18:35:32.296 Modules scanning
18:35:41.734 Disk 0 trace - called modules:
18:35:41.765 ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
18:35:41.765 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x87112ab8]
18:35:41.765 3 CLASSPNP.SYS[f7547fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x871ded98]
18:35:42.531 AVAST engine scan C:\WINDOWS
18:37:27.671 AVAST engine scan C:\WINDOWS\system32
18:45:59.156 AVAST engine scan C:\WINDOWS\system32\drivers
18:47:05.421 AVAST engine scan C:\Documents and Settings\QiQi
19:07:45.156 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\QiQi\Desktop\MBR.dat"
19:07:45.203 The log file has been saved successfully to "C:\Documents and Settings\QiQi\Desktop\aswMBR.txt"

#9 Broni

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Posted 07 April 2012 - 10:33 AM

Did you uninstall two AV programs?

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#10 daveky

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Posted 08 April 2012 - 08:37 PM

Hi Broni, sorry I just removed avira after you reminded me, I removed avg but must have forgotten about avira sorry about that.

I ran the temp file cleaner but it keeps freezing forcing me to turn the computer off manually to reset.

So I am about to run the other scanner to see if that works.
thanks

dave

#11 Broni

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Posted 08 April 2012 - 08:46 PM

Run TFC from safe mode.

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#12 daveky

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Posted 08 April 2012 - 11:28 PM

Hi Ok I'll just post the Eset log before I restart and run in safe mode, thanks again

C:\WINDOWS\Config.ini Win32/StartPage.OAR trojan cleaned by deleting - quarantined

#13 Broni

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Posted 09 April 2012 - 10:20 AM

Uninstall:
Java™ SE Runtime Environment 6 Update 1
Java™ 6 Update 2
Java™ 6 Update 3
Java 2 Runtime Environment, SE v1.4.2_03


Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/04/27/download-the-latest-adobe-flash-for-firefox-and-ie-without-any-extras/

=============================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#14 daveky

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Posted 09 April 2012 - 09:09 PM

Hi Thanks so much for your help Broni.

I'll install those other programs now and have turned on and off system restore.

#15 Broni

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Posted 09 April 2012 - 09:15 PM

You're very welcome Posted Image

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