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Infected with Trojan.QHost.BG


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3 replies to this topic

#1 adamdkennedy

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Posted 05 April 2012 - 11:22 PM

Hello,

It seems I am infected with Trojan.QHost. I have McAfee installed, but it doesn't seem to do anything other than waste my virtual memory (it doesn't even find the problem on full scanning). Malwarebytes finds the problem, but it comes back after every reboot.

Any suggestions?

Adam

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#2 Broni

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Posted 06 April 2012 - 11:32 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 adamdkennedy

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Posted 06 April 2012 - 02:39 PM

Hi,

I think I attached everything.

Maybe I was wrong about the name of the virus. But I definitely have something!

Thanks for your help.

Adam

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Disabled!
McAfee AntiVirus Plus
```````````````````````````````
Anti-malware/Other Utilities Check:

IBM 32-bit SDK for Java 2, v1.4.1
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 7
IBM 32-bit SDK for Java 2, v1.4.1
Out of date Java installed!
Adobe Reader X (10.0.1) Adobe Reader Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
``````````End of Log````````````


Farbar Service Scanner Version: 01-03-2012
Ran by Cassie Wood (administrator) on 06-04-2012 at 13:38:11
Running from "C:\Documents and Settings\Cassie Wood\Local Settings\Temporary Internet Files\Content.IE5\E09HTIFX"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
fssfltr(9) Gpc(6) IPSec(4) mfetdi2k(10) NetBT(5) PSched(7) Tcpip(3)
0x0A000000040000000100000002000000030000000A0000000500000006000000070000000800000009000000
IpSec Tag value is correct.

**** End of log ****

MiniToolBox by Farbar Version: 18-01-2012
Ran by Cassie Wood (administrator) on 06-04-2012 at 13:39:50
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
# 102.54.94.97 rhino.acme.com # so

========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection 4 (Disconnected)
802.11g/b Wireless LAN Client Adapter = Wireless Network Connection (Connected)
D-Link DGE-530T Gigabit Ethernet Adapter = Local Area Connection 5 (Media disconnected)
The following helper DLL cannot be loaded: IFMON.DLL.
The following command was not found: int ip dump.


Windows IP Configuration



Host Name . . . . . . . . . . . . : Cassie

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 5:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : D-Link DGE-530T Gigabit Ethernet Adapter

Physical Address. . . . . . . . . : 00-11-95-D7-B8-E6



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : 802.11g/b Wireless LAN Client Adapter

Physical Address. . . . . . . . . : 08-10-74-18-60-3D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 8:47:22 AM

Lease Expires . . . . . . . . . . : Saturday, April 07, 2012 12:20:27 AM



Pinging google.com [74.125.226.73] with 32 bytes of data:



Reply from 74.125.226.73: bytes=32 time=15ms TTL=57

Reply from 74.125.226.73: bytes=32 time=14ms TTL=57



Ping statistics for 74.125.226.73:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 14ms, Maximum = 15ms, Average = 14ms



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=48ms TTL=50

Reply from 209.191.122.70: bytes=32 time=51ms TTL=50



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 48ms, Maximum = 51ms, Average = 49ms



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Request timed out.

Request timed out.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 95 d7 b8 e6 ...... D-Link DGE-530T Gigabit Ethernet Adapter - McAfee Core NDIS Intermediate Filter Miniport
0x3 ...08 10 74 18 60 3d ...... 802.11g/b Wireless LAN Client Adapter - McAfee Core NDIS Intermediate Filter Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 40
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.3 192.168.1.3 40
192.168.1.3 255.255.255.255 127.0.0.1 127.0.0.1 40
192.168.1.255 255.255.255.255 192.168.1.3 192.168.1.3 40
224.0.0.0 240.0.0.0 192.168.1.3 192.168.1.3 40
255.255.255.255 255.255.255.255 192.168.1.3 2 1
255.255.255.255 255.255.255.255 192.168.1.3 192.168.1.3 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/31/2012 09:53:45 PM) (Source: Application Error) (User: )
Description: Ad-Aware Installer

Error: (03/26/2012 05:19:54 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Error: (03/26/2012 05:19:54 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Error: (03/26/2012 05:19:54 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Error: (03/26/2012 05:19:53 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Error: (03/26/2012 05:19:52 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (03/24/2012 08:43:24 AM) (Source: Application Error) (User: )
Description: Faulting application nmindexstoresvr.exe, version 3.3.9.0, faulting module unknown, version 0.0.0.0, fault address 0x02aea2fb.
Processing media-specific event for [nmindexstoresvr.exe!ws!]

Error: (03/19/2012 04:30:47 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Error: (03/19/2012 04:30:47 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Error: (03/19/2012 04:30:46 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.


System errors:
=============
Error: (04/06/2012 01:40:30 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:40:03 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:40:02 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:40:01 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:40:00 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:39:59 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:39:58 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:39:57 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:39:56 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (04/06/2012 01:39:55 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127


Microsoft Office Sessions:
=========================
Error: (03/31/2012 09:53:45 PM) (Source: Application Error)(User: )
Description: Ad-Aware Installer

Error: (03/26/2012 05:19:54 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.

Error: (03/26/2012 05:19:54 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.

Error: (03/26/2012 05:19:54 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.

Error: (03/26/2012 05:19:53 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.

Error: (03/26/2012 05:19:52 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (03/24/2012 08:43:24 AM) (Source: Application Error)(User: )
Description: nmindexstoresvr.exe3.3.9.0unknown0.0.0.002aea2fb

Error: (03/19/2012 04:30:47 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.

Error: (03/19/2012 04:30:47 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.

Error: (03/19/2012 04:30:46 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.


=========================== Installed Programs ============================

Access IBM (Version: 4.0)
Access IBM Cleanup Utility (Version: 1.00.0000)
Access IBM Message Center (Version: 1.054)
Access IBM Tools (Version: 4.0)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 3.1.0.4880)
Adobe Download Manager 2.0 (Remove Only) (Version: 2.0)
Adobe Flash Player 10 ActiveX (Version: 10.2.153.1)
Adobe Reader X (10.0.1) (Version: 10.0.1)
Aimersoft DVD Creator(Build 2.6.0)
Apple Application Support (Version: 1.1.0)
Apple Software Update (Version: 2.1.1.116)
AutoUpdate (Version: 1.1)
BlackBerry Desktop Software 6.1 (Version: 6.1.0.35)
Canon iP2600 series
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant SoftK56 Data Fax
Critical Update for Windows Media Player 11 (KB959772)
DivX (Version: 6.0)
DivX Content Uploader (Version: 1.2.1)
DivX Web Player (Version: 1.4.0)
DLA (Version: 4.97)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
DVD Shrink 3.2
Efficient Networks SpeedStream DSL
IBM 32-bit SDK for Java 2, v1.4.1 (Version: 1.4.1)
IBM Rapid Access Keyboard (III, IIIe)
IBM Themes (Version: 1.00.0000)
IBM Update Connector (Version: 5.32)
ImageMixer 3 SE for SD (Version: 3.00.033)
Intel® PRO Network Adapters and Drivers
J2SE Runtime Environment 5.0 Update 4 (Version: 1.5.0.40)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
J2SE Runtime Environment 5.0 Update 7 (Version: 1.5.0.70)
Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 7 (Version: 1.6.0.70)
Junk Mail filter update (Version: 14.0.8117.416)
Lexmark 2200 Series
Lexmark Fax Solutions (Version: 1.0)
Macromedia Shockwave Player (Version: 10.1.0.11)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
McAfee AntiVirus Plus (Version: 11.0.586)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Office Visio Standard 2003 (Version: 11.0.8173.0)
Microsoft Office XP Standard for Students and Teachers (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ Run Time Lib Setup (Version: 1.0.0)
Microsoft XML Parser (Version: 8.70.1104.04)
Mouse Suite
MP3 Wav Editor 3.30
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Nero 8 Essentials (Version: 8.3.465)
neroxml (Version: 1.0.0)
NVIDIA Drivers
PC-Doctor for Windows
PCFriendly
Photo Viewer 2.4
Picaboo X (Version: 10.154)
Picaboo X (Version: 10.154P)
QuickTime (Version: 7.65.17.80)
Security Task Manager 1.8d (Version: 1.8d)
Segoe UI (Version: 14.0.4327.805)
Smilebox (Version: 1.1.1.1)
SoundMAX
ThinkCentre Wallpaper (Version: 1.00.0000)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB971930) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676-v2) (Version: 2)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VCRedistSetup (Version: 1.0.0)
WebFldrs XP (Version: 9.50.6513)
Wills Kit (Version: 05-1)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20061027.150806)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Family Safety (Version: 14.0.8118.427)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Windows Media Format 11 runtime
Windows XP Service Pack 3 (Version: 20080414.031525)
Wireless PCI_CardBus utility V1.01 (Version: 1.00.0000)

========================= Devices: ================================

Name: Intel® PRO/100 VE Network Connection
Description: Intel® PRO/100 VE Network Connection
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: E100B
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 55%
Total physical RAM: 1022.98 MB
Available physical RAM: 459.99 MB
Total Pagefile: 1373.09 MB
Available Pagefile: 628.94 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.5 MB

========================= Partitions: =====================================

2 Drive c: (IBM_PRELOAD) (Fixed) (Total:72.11 GB) (Free:0.1 GB) NTFS

========================= Users: ========================================

User accounts for \\CASSIE

Adam Kennedy Administrator ASPNET
Cassie Wood Guest HelpAssistant
SUPPORT_388945a0


**** End of log ****


Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.04.05.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Cassie Wood :: CASSIE [administrator]

Protection: Disabled

4/6/2012 9:03:15 AM
mbam-log-2012-04-06 (09-03-15).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 243247
Time elapsed: 34 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 1
C:\WINDOWS\system32\sonypvs1.dll (RootKit.0Access.H) -> Delete on reboot.

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\WINDOWS\system32\sonypvs1.dll (RootKit.0Access.H) -> Delete on reboot.

(end)

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-06 13:46:49
-----------------------------
13:46:49.628 OS Version: Windows 5.1.2600 Service Pack 3
13:46:49.628 Number of processors: 2 586 0x209
13:46:49.628 ComputerName: CASSIE UserName:
13:46:52.081 Initialize success
13:51:03.175 AVAST engine defs: 12040600
13:51:21.253 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
13:51:21.253 Disk 0 Vendor: ST380011A 3.10 Size: 76324MB BusType: 3
13:51:21.268 Disk 0 MBR read successfully
13:51:21.268 Disk 0 MBR scan
13:51:21.346 Disk 0 unknown MBR code
13:51:21.362 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 73845 MB offset 63
13:51:21.393 Disk 0 Partition 2 00 1C Hidd FAT32 LBA MSWIN4.1 2478 MB offset 151235910
13:51:21.409 Disk 0 scanning sectors +156312450
13:51:21.487 Disk 0 scanning C:\WINDOWS\system32\drivers
13:51:25.096 File: C:\WINDOWS\system32\drivers\cdrom.sys **INFECTED** Win32:Rootkit-gen [Rtk]
13:51:40.425 Disk 0 trace - called modules:
13:51:40.471 ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8740afd0]<<
13:51:40.471 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x87778ab8]
13:51:40.471 3 CLASSPNP.SYS[f77e1fd7] -> nt!IofCallDriver -> [0x87436a98]
13:51:40.487 \Driver\00000826[0x87436898] -> IRP_MJ_CREATE -> 0x8740afd0
13:51:41.753 AVAST engine scan C:\WINDOWS
13:52:12.175 AVAST engine scan C:\WINDOWS\system32
13:54:50.221 File: C:\WINDOWS\system32\sonypvs1.dll **INFECTED** Win32:Sirefef-SM [Trj]
13:57:22.581 AVAST engine scan C:\WINDOWS\system32\drivers
13:57:26.643 File: C:\WINDOWS\system32\drivers\cdrom.sys **INFECTED** Win32:Rootkit-gen [Rtk]
13:57:48.159 AVAST engine scan C:\Documents and Settings\Cassie Wood
14:41:19.518 AVAST engine scan C:\Documents and Settings\All Users
14:44:11.456 Scan finished successfully
15:18:47.221 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Cassie Wood\Desktop\MBR.dat"
15:18:47.237 The log file has been saved successfully to "C:\Documents and Settings\Cassie Wood\Desktop\aswMBR.txt"

#4 Broni

Broni

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Posted 06 April 2012 - 02:45 PM

We have more serious issues there, which will require more advanced tools.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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