Posted 05 April 2012 - 05:31 PM
My Dad bought an iPhone and of course, not being technologically intelligent, expected me to set it all up for him. I did so, but along the way I encountered an error when syncing his email etc with Outlook. He's on an @nhs.net email address as he's a doctor, and cached mode has to be enabled to get NHSmail. When I got an error saying that the Outlook Sync Client had stopped working and had to close, I searched online for solutions. The one that I found told me to turn off cached browsing, so I did, not knowing that it had to be turned on for the NHSmail to work. Then Outlook started displaying more errors, the first of which read "Your Exchange Server administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance." I pressed OK to this, and then another came up, saying "Unable to open your default e-mail folders." then the exact message from the first error. After pressing OK to the second error, Outlook automatically closes.
I think I'm looking for a way to turn cached mode back on, but because I get the errors as soon as Outlook opens, and as soon as I press OK to those errors Outlook automatically closes, I'm not able to go into the settings to turn cached mode back on, which is a big problem. I've looked into reinstalling Outlook, but it isn't in the programs list, which makes that option not feasible. Any other suggestions?
Malware Study Hall Junior