Part of the problem might be that I did some registry editing before the problem started to remove one of the programs
Hello and Welcome to BC -
Do you know what registry editing you have already done ??
First click on the Start Orb > go to Accessories > Right click on Command prompt Use Method 1 Described Here
and select Run as Admin > Type sfc /scannow (do not miss the space between c and / >>
Click Enter > If you are asked to restart, click OK and Reboot the computer
You should not need any CDs or DVDs to run as the main files should still be in memory (just a bit "mixed up") -
Thank You -
When finished Please download Farbar Service Scanner
and run it on the computer with the issue.
•Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
•It will create a log (FSS.txt) in the same directory the tool is run.
•Please copy and paste the log to your reply.