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Figuring out if I have a static IP/Changing IP


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#1 Toony

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Posted 04 April 2012 - 10:01 PM

I hate to come here with such a mundane problem, and I'm not positive this is the right area but I'm completely lost here. I've been trying to figure out how to change my IP address due to work related issues. My ISP seems to insist I have a dynamic IP, but no amount of resetting or tutorials I find on google does anything. I'm also completely confused and don't remotely understand half the things I find on google regarding this, so I was hoping for someone here to just tell me what the heck I need to do here. I'm simply trying to change my IP Address. I've tried numerous methods on google but either become confused or they don't work.
I apologize if this is in the wrong section/this question isn't really appreciated here.


Gateway model GT5644E computer
Wired
Airlink 101 Super G Wireless Router Model AR430W
Cable Internet

MiniToolBox by Farbar Version: 18-01-2012
Ran by Toony (administrator) on 04-04-2012 at 20:01:00
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Toony-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : socal.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-1B-B9-DD-49-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3594:1e21:252:64eb%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, April 04, 2012 3:41:22 PM
Lease Expires . . . . . . . . . . : Wednesday, April 11, 2012 3:41:22 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201333689
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-72-07-3B-00-1B-B9-DD-49-21
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : isatap.socal.rr.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:30ab:302e:b4ad:2ebf(Preferred)
Link-local IPv6 Address . . . . . : fe80::30ab:302e:b4ad:2ebf%9(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.224.194
74.125.224.195
74.125.224.196
74.125.224.197
74.125.224.198
74.125.224.199
74.125.224.200
74.125.224.201
74.125.224.206
74.125.224.192
74.125.224.193



Pinging google.com [74.125.224.197] with 32 bytes of data:

Reply from 74.125.224.197: bytes=32 time=16ms TTL=54

Reply from 74.125.224.197: bytes=32 time=18ms TTL=54



Ping statistics for 74.125.224.197:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 16ms, Maximum = 18ms, Average = 17ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=66ms TTL=50

Reply from 209.191.122.70: bytes=32 time=65ms TTL=49



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 65ms, Maximum = 66ms, Average = 65ms

Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
8 ...00 1b b9 dd 49 21 ...... Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller
1 ........................... Software Loopback Interface 1
12 ...00 00 00 00 00 00 00 e0 isatap.socal.rr.com
9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.101 276
192.168.1.101 255.255.255.255 On-link 192.168.1.101 276
192.168.1.255 255.255.255.255 On-link 192.168.1.101 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.101 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.101 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
9 18 ::/0 On-link
1 306 ::1/128 On-link
9 18 2001::/32 On-link
9 266 2001:0:4137:9e76:30ab:302e:b4ad:2ebf/128
On-link
8 276 fe80::/64 On-link
9 266 fe80::/64 On-link
9 266 fe80::30ab:302e:b4ad:2ebf/128
On-link
8 276 fe80::3594:1e21:252:64eb/128
On-link
1 306 ff00::/8 On-link
9 266 ff00::/8 On-link
8 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/04/2012 04:12:39 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TOONY\APPDATA\LOCAL\MICROSOFT\WLSETUP\CABLOGS\LOGS.CAB> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (04/04/2012 03:46:39 PM) (Source: Microsoft-Windows-RestartManager) (User: Toony)Toony
Description: 0C:\Program Files\Windows Live\Messenger\msnmsgr.exeWindows Live Messenger0211734720

Error: (04/01/2012 01:20:26 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.0.6002.18005 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: c90
Start Time: 01cd0f5977e7f823
Termination Time: 57

Error: (03/27/2012 07:06:20 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TOONY\APPDATA\LOCAL\MICROSOFT\WLSETUP\CABLOGS\LOGS.CAB> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (03/26/2012 10:18:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TOONY\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\NKTW8BGS.DEFAULT\CACHE\6> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (03/26/2012 10:18:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TOONY\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\NKTW8BGS.DEFAULT\CACHE\5> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (03/26/2012 10:18:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TOONY\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\NKTW8BGS.DEFAULT\CACHE\5> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (03/26/2012 10:18:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TOONY\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\NKTW8BGS.DEFAULT\CACHE\4> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (03/26/2012 10:18:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TOONY\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\NKTW8BGS.DEFAULT\CACHE\4> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (03/26/2012 10:18:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\TOONY\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\NKTW8BGS.DEFAULT\CACHE\3> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


System errors:
=============
Error: (04/04/2012 07:19:22 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:19:18 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:19:15 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:19:11 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:19:08 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:19:04 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:19:01 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:18:57 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:18:54 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (04/04/2012 07:18:50 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.


Microsoft Office Sessions:
=========================

========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 3069.76 MB
Available physical RAM: 1395.55 MB
Total Pagefile: 6381.96 MB
Available Pagefile: 4288.65 MB
Total Virtual: 3071.88 MB
Available Virtual: 2969.53 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:455.74 GB) (Free:46.93 GB) NTFS
2 Drive d: () (Fixed) (Total:10.02 GB) (Free:4.39 GB) NTFS
3 Drive e: (VTMB_1) (CDROM) (Total:0.64 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\TOONY-PC

Administrator Guest Toony


**** End of log ****

BC AdBot (Login to Remove)

 


#2 Sneakycyber

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Posted 04 April 2012 - 11:52 PM

Your computer shows your are set for dhcp,.which means it asks the router for its ip address. However your router may be set to assign only that address to your computer. What have tried to do to change your ip address?
Chad Mockensturm 
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Certified CompTia Network +, A +

#3 Toony

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Posted 05 April 2012 - 12:23 AM

Unplugging router and modem for a while, using the cmd to release and renew IP, I've also had to completely reset up my router for a different reason before, yet my IP has been the same for well over a year.

#4 NpaMA

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Posted 05 April 2012 - 01:50 AM

Are you trying to change your LAN (local computer IP address - only matters inside your local network) or your WAN (outside IP address - what the public sees)?

Since you mentioned you need it as a workaround for "work related issues" I'll assume you need to change your WAN IP.

This varies by ISP and it IS a ISP problem/issue. Since you mentioned its a cable connection, you probably do have a Dynamic IP address but from experience many cable providers assign IP addresses based on your router (or modem)'s MAC address - depending on how it's set up. You are able to change the MAC address of your router/modem, but entering a random one is normally frowned upon. Because of this, I would check and see if it's possible for you to "clone" your PC's MAC address into your modem (or router depending on how it's setup). This should be in WAN settings on your modem or router (I wish I could tell you which one to check, but it depends if your modem or router is handling NAT). Once you "clone" it (if possible) you should be able restart the modem and get a new IP address. Cloning your PC's MAC address to your modem/router's WAN address will cause no problems.

EDIT: Just thought I should clarify that it *shouldn't* cause problems and if for some reason your ISP does not allow the new MAC on their network - simply revert back to the old one and you should be good again.

EDIT2: Something else...Have you confirmed that your WAN IP does not change when you do the standard restarting/resetting/etc. guides that you found previously? Try doing one of the resetting guides again (reset or turn off your modem for 2-3 minutes - and check your IP) and compare the WAN IP. You can use a site such as http://www.speedtest.net/ to check your IP address (bottom left corner).

Also, it's possible that if for some reason your work has blocked your IP in their firewall - they blocked the whole IP subnet/network your provider uses for the area. Normally it's recommended you contact the other end of the problem and not try to change your IP address.

Edited by NpaMA, 05 April 2012 - 01:57 AM.


#5 Toony

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Posted 05 April 2012 - 05:33 AM

Tried several methods again but the public address does not change. I have confirmed my address is dynamic, so I don't understand why it never changes if that's so.

I have not tried cloning the mac address as I don't really understand it or how to do it. There is a "clone MAC Address" button in my routers options, but clicking it does nothing and changing the numbers and clicking it just resets it to the same numbers it had.

#6 NpaMA

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Posted 05 April 2012 - 02:35 PM

Is your ISP by any chance Comcast?

Also, what is the model of your modem? (You mentioned your router model in the previous post but not your modem)

Is the modem provider supplied or is it yours and you have free access to it?

Edited by NpaMA, 05 April 2012 - 02:35 PM.


#7 Toony

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Posted 05 April 2012 - 03:26 PM

My ISP is Time Warner Cable.

My modem is provided. It doesn't seem to have any identifying marks like a brand name or model name, but I found Model no U10C108 on it.

#8 Animal

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Posted 05 April 2012 - 04:05 PM

That model number relates to an Ambit U10C108 Cable Modem.

Does it look like this: http://www.simplehelp.net/images/cable_modems/ambit_u10c018.gif

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#9 Toony

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Posted 05 April 2012 - 04:09 PM

Yes.

#10 Toony

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Posted 06 April 2012 - 03:23 AM

Update: I changed my MAC address, which has managed to change my IP. So, problem solved.

#11 Animal

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Posted 06 April 2012 - 07:37 AM

Thank you for letting us know your problem is resolved.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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#12 NpaMA

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Posted 06 April 2012 - 10:18 PM

Yup. I figured that's what it was. Many cable companies use "sticky DHCP" which means even though you're not guaranteed the IP address - it tries to give you the same one over and over. Most cable companies lock this to your modem/router's MAC address.

Glad you got it working.




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