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startup error


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#1 plots33

plots33

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Posted 04 April 2012 - 09:24 PM

First let me say that i know very little about computers so if this makes no sense let me know
when starting my computer up it starts normally then gives me an error on my desktop. all that i can do is hit ok, but it is obviously not supposed to be there. here is the details of the message, if anyone could tell me how it got there and how to get rid of it i would greatly appreciate it

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentOutOfRangeException: Cannot anchor balloon at position '{X=1135,Y=779}.' The point is not contained within the visible bounds of any screen.
Parameter name: point
Actual value was {X=1135,Y=779}.
at Rilling.Common.UI.Forms.BalloonWindow.MoveAnchorTo(Point point, Point pivot)
at Rilling.Common.UI.Forms.BalloonWindow.MoveAnchorTo(Point point)
at Rilling.Common.UI.Forms.BalloonWindow.Show(Point pt)
at Swapdrive.Client.Screens.FormMain.ShowCustomBalloon(CustomBalloonType balloonType)
at Swapdrive.Client.Screens.FormMain.OnTimer(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4216 (VistaSP2GDR.050727-4200)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
DataSafeOnline
Assembly Version: 1.1.0.12260
Win32 Version: 1.1.0.12260
CodeBase: file:///C:/Program%20Files/Dell%20DataSafe%20Online/DataSafeOnline.exe
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4220 (VistaSP2GDR.050727-4200)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
SdbShared
Assembly Version: 1.1.0.12260
Win32 Version: 1.1.0.12260


Thank you

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#2 a_cup

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Posted 04 April 2012 - 10:03 PM

Hi plots33,

Go to msconfig>>Startup tab and uncheck the box next to Dell DataSafe Online (if it's listed there). Restart your computer and see if that stops the error. If this fixes the issue, to continue using the program you will need to check for updates on the Dell website.

To get to msconfig...Go to start...Type in msconfig.exe..

Learn More About Dell DataSafe Online


Pauline

edited to include link about Dell DataSafe online

Edited by a_cup, 04 April 2012 - 10:06 PM.





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