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Suddenly can't seem to play most games


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#1 zaroba

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Posted 04 April 2012 - 09:02 PM

This problem seems to have started about 2 weeks ago, trying to play many games (tried Syndicate, Minecraft, Tropico 4, and WARP) result in my pc freezing after a few mins of playing. Well, not even playing, I can start a game and just let it sit and the computer will freeze. Prior to 2 weeks ago, everything was fine. I didn't install any new software or drivers at the time nor did I install any new hardware.

PC Specs:
GeForce GTX 570 - driver version 8.17.12.9610, released 2/29/2012. Runs at 33C according to Speedfan
Intel Core I5-2500 @ 3.3GHz - not overclocked, runs at 25-30C according to Asus PCProbe
8GB DDR3, 2x 4gb sticks - Tried running the PC with each stick by itself, no change in problems.
64bit Windows 7 - relatively new install, only 2 months old (reinstalled due to a hard drive upgrade). Same OS I had prior to 2 months ago without any problems in games (such as Skyrim, GTA 4, Oblivion, Portal 1/2, Sims 3, many, many others).
850Watt Thermaltake Black Widow
Direct X 11 - via SDK download

Ram, PSU, GPU, CPU, and Motherboard are only just over 8 months old.


At first I thought the problem was a heating issue, my ram fan was going bad and my CPU was running on the hot side, so today I installed a new cpu cooler and a new ram fan. Neither of which helped. Also updated my RealTech HD audio drivers and the GTX 570 drivers with no effect.

Anybody have any other thoughts as to what might have caused the sudden lack of ability to run games?

Edited by zaroba, 04 April 2012 - 09:28 PM.

Case: Fractal Design Define XL | OS: Windows 10 - 64bit | Monitor: 3x 22" widescreen LCD
Ram: 16 gb ddr3 | GPU: Asus GeForce GTX 970
HDs: 64gd ssd, 2tb Seagate Barracuda | Mobo: ASUS P8P67 LE
CPU: Intel Core i5 - 2500 @ 3.3GHz| PSU: 850Watt Thermaltake Black Widow


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#2 cryptodan

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Posted 04 April 2012 - 09:39 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 zaroba

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Posted 05 April 2012 - 05:12 AM

http://speccy.piriform.com/results/68fFS5hMDcLArO0oTqDjA4T


hmm...speccy says my motherboard temperature is over 90s
Bios and Asus PCProb say its in the 30s. My infrared temp gun finds nothing over 30C.
Speedfan is the same way with the aux and CPU sensors

Edited by zaroba, 05 April 2012 - 05:13 AM.

Case: Fractal Design Define XL | OS: Windows 10 - 64bit | Monitor: 3x 22" widescreen LCD
Ram: 16 gb ddr3 | GPU: Asus GeForce GTX 970
HDs: 64gd ssd, 2tb Seagate Barracuda | Mobo: ASUS P8P67 LE
CPU: Intel Core i5 - 2500 @ 3.3GHz| PSU: 850Watt Thermaltake Black Widow


#4 cryptodan

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Posted 05 April 2012 - 08:26 AM

I would recommend getting Service Pack 1, and installing an anti-virus like Microsoft Security Essentials.

#5 zaroba

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Posted 05 April 2012 - 07:39 PM

Reinstalled Avast, which is what I was using prior to the reformat. Is that any good compaired to Microsoft Security Essentials?
Updated it and did a quick scan which found nothing, will do a full scan overnight tonight after windows update finishes installing the 81 recommended updates.

Edited by zaroba, 05 April 2012 - 07:49 PM.

Case: Fractal Design Define XL | OS: Windows 10 - 64bit | Monitor: 3x 22" widescreen LCD
Ram: 16 gb ddr3 | GPU: Asus GeForce GTX 970
HDs: 64gd ssd, 2tb Seagate Barracuda | Mobo: ASUS P8P67 LE
CPU: Intel Core i5 - 2500 @ 3.3GHz| PSU: 850Watt Thermaltake Black Widow


#6 zaroba

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Posted 06 April 2012 - 05:20 AM

Updated windows 7 with all the recommended updates including service pack 1
Did a full system scan overnight with avast after updating its engine and virus definition files, found nothing
Also decided to go out on a limb and moved the GPU to the lower bank of PCI slots so it wasn't covering up the Southbridge heatsync and insulating it.

No effect at all.
Tried opening a game and the PC locked up right away.


Have any other ideas of things I could try?
Tonight after work I'm probably going to try swapping the GPU with one from a different computer.
Since its only happening with games, I'm wondering if the GPU is at fault.

Case: Fractal Design Define XL | OS: Windows 10 - 64bit | Monitor: 3x 22" widescreen LCD
Ram: 16 gb ddr3 | GPU: Asus GeForce GTX 970
HDs: 64gd ssd, 2tb Seagate Barracuda | Mobo: ASUS P8P67 LE
CPU: Intel Core i5 - 2500 @ 3.3GHz| PSU: 850Watt Thermaltake Black Widow


#7 cryptodan

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Posted 06 April 2012 - 12:55 PM

what kind of power supply do you have?

#8 zaroba

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Posted 06 April 2012 - 06:06 PM

850Watt Thermaltake Black Widow

There is quite a few people who reported early failures or getting DOA units.

So my current plan is to try a small 512mb GeForce 8800gs that requires no dedicated power.
If the computer still crashes with the 8800gs, then I will buy a new and much stronger PSU, something in the 1,000 watt range.
If the computer runs fine with the 8800gs, but the GTX 570 + a new PSU still results in crashing, then I will look into replacing the 570. Asus offers a 3 year warranty on them.

I might be able to test the GTX 570 in one of my other computers, but I don't think it has a power supply that can handle it.

Case: Fractal Design Define XL | OS: Windows 10 - 64bit | Monitor: 3x 22" widescreen LCD
Ram: 16 gb ddr3 | GPU: Asus GeForce GTX 970
HDs: 64gd ssd, 2tb Seagate Barracuda | Mobo: ASUS P8P67 LE
CPU: Intel Core i5 - 2500 @ 3.3GHz| PSU: 850Watt Thermaltake Black Widow


#9 zaroba

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Posted 06 April 2012 - 08:07 PM

Hopefully it's not too early to say this, but over an hour in minecraft without a crash or lag spike using the 8800gs.
So guessing the problem is either that the PSU isn't capable of powering the GTX 570, or that the GTX 570 is going bad.

Case: Fractal Design Define XL | OS: Windows 10 - 64bit | Monitor: 3x 22" widescreen LCD
Ram: 16 gb ddr3 | GPU: Asus GeForce GTX 970
HDs: 64gd ssd, 2tb Seagate Barracuda | Mobo: ASUS P8P67 LE
CPU: Intel Core i5 - 2500 @ 3.3GHz| PSU: 850Watt Thermaltake Black Widow


#10 cryptodan

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Posted 06 April 2012 - 09:27 PM

I would be willing to guess that the power supply is not able to provide enough power to the GTX 570. I would replace it with a Corsair GS700 or equal.

#11 zaroba

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Posted 08 April 2012 - 12:17 PM

Thanks for all the help
Going to order a new PSU today sometime.

I'll keep you updated if anything else changes.

Case: Fractal Design Define XL | OS: Windows 10 - 64bit | Monitor: 3x 22" widescreen LCD
Ram: 16 gb ddr3 | GPU: Asus GeForce GTX 970
HDs: 64gd ssd, 2tb Seagate Barracuda | Mobo: ASUS P8P67 LE
CPU: Intel Core i5 - 2500 @ 3.3GHz| PSU: 850Watt Thermaltake Black Widow





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