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DNS Manipulation Problem for Search Engines


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#1 leibtek

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Posted 03 April 2012 - 08:55 PM

Hi,

I'm coming from the Malware removal forum - http://www.bleepingcomputer.com/forums/topic447766.html

The kind user "nasdaq" who tried helping me, concluded I come here for help.

Computer Make: Apple iMAC w/ Dual Boot
O/S: Windows 7 32 Pro
NIC: Wired connection


Here's the scope of my problem. The computer cannot reach google.com, search.yahoo.com, or bing.com. Doing an nslookup reveals, that the local DNS server will timeout on those addresses (except for bing), and from external DNS servers, a false answer of 87.125.87.103, will always be achieved. The HOSTS file is clean, the registry to the HOSTS is correct.

In addition, I'd like to add some history. Originally, the computer was infected, and one of the symptoms were that the computer would freeze up for 10 seconds every 10 seconds. Being that the computer has an Nvidia GPU and an Nvidia NIC, sometimes during those freezes Windows would report that the Graphics driver kernel had crashed, and the display would go blank momentarily. Not making the connection to the NIC, I thought that there may have been a hardware graphics problem. But what threw me off was that this computer dual boots in MAC, and there there were no graphics issues. After cleaning the viruses, the computer acted normal again and no freezing occurred. However, I don't remember if at the time I was having the redirect issue, I assume I did.

After a restart however, the freezing returned... So I updated to the latest updates for Windows, including SP1. Again, the freezing went away. And again after a restart the freezing and graphics crashes reappeared. It was then that I noticed that if I unplugged the NIC, the computer would act normal again. And confirmed that when plugging in the NIC, the graphics driver would crash and the freezing started immediately. I also realized, that by removing the NIC from Device Manager, restarted the computer, the problem went away until the next reboot. Assuming that it was a hardware issue, I purchased an external USB NIC, and have not had these issues since. However, here is were I realized my current issue of the search engines DNS issue.

I've done many things with "nasdaq" like flushdns, clear ARP, and all sorts of utilities.

Any help is greatly appreciated!

Thank you!

MiniToolBox by Farbar Version: 18-01-2012
Ran by Danielle (administrator) on 03-04-2012 at 21:39:39
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "*.local"
"network.proxy.type", 0
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

ASIX AX88178 USB2.0 to Gigabit Ethernet Adapter = Local Area Connection 2 (Connected)
NVIDIA nForce 10/100/1000 Mbps Ethernet = Local Area Connection (Hardware not present)
Broadcom 802.11n Network Adapter = Wireless Network Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DANIELLE-PC
Primary Dns Suffix . . . . . . . : ALLSTATEMEDICAL.LOCAL
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ALLSTATEMEDICAL.LOCAL

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ASIX AX88178 USB2.0 to Gigabit Ethernet Adapter
Physical Address. . . . . . . . . : 00-0E-C6-89-02-DC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cde3:408:8cfa:f4a6%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.130(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, April 03, 2012 3:53:04 PM
Lease Expires . . . . . . . . . . : Wednesday, July 11, 2012 3:54:11 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.100
DHCPv6 IAID . . . . . . . . . . . : 536874694
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-F1-A1-7E-00-25-00-AC-A5-24
DNS Servers . . . . . . . . . . . : 192.168.1.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-25-4B-88-0A-BD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-25-00-C4-2A-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-25-4B-88-0A-BD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B5CF7759-7214-4E0E-9FBD-0111FFE7C93D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: server.allstatemedical.local
Address: 192.168.1.100

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
Server: server.allstatemedical.local
Address: 192.168.1.100

Name: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=171ms TTL=51
Reply from 72.30.38.140: bytes=32 time=83ms TTL=51

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 83ms, Maximum = 171ms, Average = 127ms
Server: server.allstatemedical.local
Address: 192.168.1.100

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
20...00 0e c6 89 02 dc ......ASIX AX88178 USB2.0 to Gigabit Ethernet Adapter
14...00 25 4b 88 0a bd ......Microsoft Virtual WiFi Miniport Adapter
13...00 25 00 c4 2a e4 ......Bluetooth Device (Personal Area Network)
11...00 25 4b 88 0a bd ......Broadcom 802.11n Network Adapter
1...........................Software Loopback Interface 1
10...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.130 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.130 266
192.168.1.130 255.255.255.255 On-link 192.168.1.130 266
192.168.1.255 255.255.255.255 On-link 192.168.1.130 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.130 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.130 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
20 266 fe80::/64 On-link
20 266 fe80::cde3:408:8cfa:f4a6/128
On-link
1 306 ff00::/8 On-link
20 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 41 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 42 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 43 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 2791.68 MB
Available physical RAM: 1741.61 MB
Total Pagefile: 5583.37 MB
Available Pagefile: 4582.88 MB
Total Virtual: 2047.88 MB
Available Virtual: 1940.97 MB

========================= Partitions: =====================================

1 Drive c: (BOOTCAMP) (Fixed) (Total:565.98 GB) (Free:483.54 GB) NTFS
3 Drive e: (Macintosh HD) (Fixed) (Total:29.88 GB) (Free:12.82 GB) HFS

========================= Users: ========================================

User accounts for \\DANIELLE-PC

Administrator Danielle Guest
QBDataServiceUser19


**** End of log ****


Edited by leibtek, 03 April 2012 - 08:57 PM.


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#2 Sneakycyber

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Posted 04 April 2012 - 11:07 AM

I have asked for an Advisor with Mac experience to take a look at your problem. If you do not get a response, be patient either another Advisor or my self will try and help you. :busy:
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#3 leibtek

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Posted 04 April 2012 - 11:13 AM

Thank you!

I don't think it would make a difference as I'm booting directly into Windows, not as a virtual (Parallels).

But if you feel that it does, then I have no problem waiting.

#4 Blade

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Posted 04 April 2012 - 11:15 AM

Are the problems present in both boot modes? (OSX and Windows)

Are you behind a router?

Are the three sites listed the only ones experiencing problems?

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#5 Sneakycyber

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Posted 04 April 2012 - 11:15 AM

Well that certainly makes a difference, I am on my smart phone on lunch at the moment. When I return to my home office this evening I will take a look :thumbup2:
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#6 leibtek

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Posted 04 April 2012 - 11:35 AM

Thanks Blade.

Only in Windows does this happen. I think there are some Microsoft sites a well, but otherwise, I almost don't feel it. I am behind a Sonicwall, and I'm in a domain environment, no other computer is having these issues.

Sneakycyber, thanks, and no worries.

#7 Blade

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Posted 04 April 2012 - 11:51 AM

I take it that this is a work machine then? do you have the same problems offsite? (or are you not allowed to remove the laptop from the premises).

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#8 leibtek

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Posted 04 April 2012 - 11:54 AM

Blade,

I can try that, but it will take a day or two. Its a desktop.

Thank you!

#9 Blade

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Posted 04 April 2012 - 12:01 PM

Oh. . . for some reason I had "macbook" in my head. . . not "iMac". My mistake.

Let's circle back to that. . . no need to haul the machine off just yet.

one caveat before we continue:

As this is a business computer. . . the possibility exists that there are non-standard configurations or settings present that may be altered or removed by actions taken. If possible, I would contact your IT department (assuming that you aren't it :P ) and have them work on the machine.

***************************************************

Failing that. . . the first thing to try is an alternate DNS source. Please configure your machine to use Google Public DNS using the following guide. https://developers.google.com/speed/public-dns/docs/using

After completion, reboot and see if the issue persists.

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#10 cryptodan

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Posted 04 April 2012 - 12:34 PM

Lets try running this command in command prompt:

Start > All Programs > Accessories > Command Prompt

ipconfig /displaydns >> c:\ipconfig_dns.txt

After that do the

start c:\ipconfig_dns.txt

Copy and paste the results that are presented in notepad to your next reply.

Just to see if it might be a corrupted profile on the domain controller, and you are pulling some remnants of the infection back from a recently saved profile on the DC.

#11 leibtek

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Posted 04 April 2012 - 05:15 PM

Thanks cryptodan,

Windows IP Configuration

1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa
----------------------------------------
Record Name . . . . . : 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa.
Record Type . . . . . : 12
Time To Live . . . . : 86400
Data Length . . . . . : 4
Section . . . . . . . : Answer
PTR Record . . . . . : localhost


1.0.0.127.in-addr.arpa
----------------------------------------
Record Name . . . . . : 1.0.0.127.in-addr.arpa.
Record Type . . . . . : 12
Time To Live . . . . : 86400
Data Length . . . . . : 4
Section . . . . . . . : Answer
PTR Record . . . . . : localhost


tps30.doubleverify.com
----------------------------------------
Record Name . . . . . : tps30.doubleverify.com
Record Type . . . . . : 1
Time To Live . . . . : 49822
Data Length . . . . . : 4
Section . . . . . . . : Answer
A (Host) Record . . . : 204.154.111.33


wer.microsoft.com
----------------------------------------
Record Name . . . . . : wer.microsoft.com
Record Type . . . . . : 1
Time To Live . . . . : 3154
Data Length . . . . . : 4
Section . . . . . . . : Answer
A (Host) Record . . . : 65.55.53.156


wpad
----------------------------------------
Name does not exist.


server.allstatemedical.local
----------------------------------------
Record Name . . . . . : server.ALLSTATEMEDICAL.LOCAL
Record Type . . . . . : 1
Time To Live . . . . : 1832
Data Length . . . . . : 4
Section . . . . . . . : Answer
A (Host) Record . . . : 192.168.1.100


meir-pc
----------------------------------------
Record Name . . . . . : meir-pc.ALLSTATEMEDICAL.LOCAL
Record Type . . . . . : 1
Time To Live . . . . : 257
Data Length . . . . . : 4
Section . . . . . . . : Answer
A (Host) Record . . . : 192.168.1.177


localhost
----------------------------------------
Record Name . . . . . : localhost
Record Type . . . . . : 1
Time To Live . . . . : 86400
Data Length . . . . . : 4
Section . . . . . . . : Answer
A (Host) Record . . . : 127.0.0.1


localhost
----------------------------------------
Record Name . . . . . : localhost
Record Type . . . . . : 28
Time To Live . . . . : 86400
Data Length . . . . . : 16
Section . . . . . . . : Answer
AAAA Record . . . . . : ::1



Thank you!

#12 cryptodan

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Posted 04 April 2012 - 05:19 PM

Can you perform a search and then do the ipconfig

#13 leibtek

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Posted 04 April 2012 - 05:19 PM

Blade,

As this is a business computer. . . the possibility exists that there are non-standard configurations or settings present that may be altered or removed by actions taken. If possible, I would contact your IT department (assuming that you aren't it :P ) and have them work on the machine.


:blush: I am.

I had explained, that changing to any external DNS server, even Google's, would result in a false reply.

Thank you!

#14 leibtek

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Posted 04 April 2012 - 05:20 PM

cryptodan,

Google times out. Do you want me to access Google via its IP, and run a search? or did you mean a DNS search?

Edited by leibtek, 04 April 2012 - 05:21 PM.


#15 cryptodan

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Posted 04 April 2012 - 05:24 PM

I want you to try and access google.com




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