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Need Trojan help


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11 replies to this topic

#1 2old2play

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Posted 02 April 2012 - 12:26 PM

I had and possibly still have a trojan.

Here are the warnings I received in Microsoft Security Essentials:

Trojan:Win32/Bumat!rts
Exploit:Java/CVE-2010-0840.QF

I cleaned them using MSSE and scanned online with Housecall and ESET. No threats found, but settings are messed up, favorites are invisible.

Please help.

2old2play

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#2 Broni

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Posted 02 April 2012 - 02:15 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 2old2play

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Posted 02 April 2012 - 02:21 PM

Results of checkup scan

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Adobe Reader X (10.1.2)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
``````````End of Log````````````

#4 2old2play

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Posted 02 April 2012 - 02:23 PM

FSS.txt

Farbar Service Scanner Version: 01-03-2012
Ran by Mark (administrator) on 02-04-2012 at 14:22:22
Running from "C:\Users\Mark\Desktop"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#5 2old2play

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Posted 02 April 2012 - 02:26 PM

Minitoolbox results

MiniToolBox by Farbar Version: 18-01-2012
Ran by Mark (administrator) on 02-04-2012 at 14:25:57
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
ASUS EZ N 802.11b/g/n Wireless USB Adapter = Wireless Network Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : STCT018
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : att.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : att.net
Description . . . . . . . . . . . : ASUS EZ N 802.11b/g/n Wireless USB Adapter
Physical Address. . . . . . . . . : 14-DA-E9-79-14-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c7a:2c2f:6aa:f42b%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.117(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, April 02, 2012 1:09:54 PM
Lease Expires . . . . . . . . . . : Tuesday, April 03, 2012 1:15:38 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 353688297
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-E0-73-5C-D4-BE-D9-C2-1E-8E
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : att.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D4-BE-D9-C2-1E-8E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:306:cd20:dda0:4d5d:34a1:d322:83ed(Preferred)
Temporary IPv6 Address. . . . . . : 2602:306:cd20:dda0:f595:281b:88b8:c6b2(Preferred)
Link-local IPv6 Address . . . . . : fe80::4d5d:34a1:d322:83ed%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.79(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, April 02, 2012 1:09:56 PM
Lease Expires . . . . . . . . . . : Tuesday, April 03, 2012 1:09:55 PM
Default Gateway . . . . . . . . . : fe80::1e14:48ff:fe00:f3d0%11
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 248823513
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-E0-73-5C-D4-BE-D9-C2-1E-8E
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.att.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : att.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c32:4b1:932d:f225(Preferred)
Link-local IPv6 Address . . . . . : fe80::c32:4b1:932d:f225%14(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dsldevice.att.net
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.227.68
74.125.227.69
74.125.227.70
74.125.227.71
74.125.227.72
74.125.227.73
74.125.227.78
74.125.227.64
74.125.227.65
74.125.227.66
74.125.227.67


Pinging google.com [74.125.227.34] with 32 bytes of data:
Reply from 74.125.227.34: bytes=32 time=61ms TTL=52
Reply from 74.125.227.34: bytes=32 time=28ms TTL=53

Ping statistics for 74.125.227.34:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 61ms, Average = 44ms
Server: dsldevice.att.net
Address: 192.168.1.254

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=111ms TTL=47
Reply from 98.139.183.24: bytes=32 time=92ms TTL=47

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 92ms, Maximum = 111ms, Average = 101ms
Server: dsldevice.att.net
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...14 da e9 79 14 3d ......ASUS EZ N 802.11b/g/n Wireless USB Adapter
11...d4 be d9 c2 1e 8e ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.117 25
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.79 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.79 266
192.168.1.79 255.255.255.255 On-link 192.168.1.79 266
192.168.1.255 255.255.255.255 On-link 192.168.1.79 266
192.168.2.0 255.255.255.0 On-link 192.168.2.117 281
192.168.2.117 255.255.255.255 On-link 192.168.2.117 281
192.168.2.255 255.255.255.255 On-link 192.168.2.117 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.79 266
224.0.0.0 240.0.0.0 On-link 192.168.2.117 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.79 266
255.255.255.255 255.255.255.255 On-link 192.168.2.117 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 266 ::/0 fe80::1e14:48ff:fe00:f3d0
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:4137:9e76:c32:4b1:932d:f225/128
On-link
11 18 2602:306:cd20:dda0::/64 On-link
11 266 2602:306:cd20:dda0:4d5d:34a1:d322:83ed/128
On-link
11 266 2602:306:cd20:dda0:f595:281b:88b8:c6b2/128
On-link
11 266 fe80::/64 On-link
15 281 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::c32:4b1:932d:f225/128
On-link
11 266 fe80::4d5d:34a1:d322:83ed/128
On-link
15 281 fe80::6c7a:2c2f:6aa:f42b/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
11 266 ff00::/8 On-link
15 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/02/2012 01:11:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 01:47:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 11:42:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: winamp.exe, version: 5.6.2.3199, time stamp: 0x4ee2440b
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000417
Fault offset: 0x0002fc96
Faulting process id: 0x1360
Faulting application start time: 0xwinamp.exe0
Faulting application path: winamp.exe1
Faulting module path: winamp.exe2
Report Id: winamp.exe3

Error: (04/02/2012 11:32:48 AM) (Source: LegacyUninstaller) (User: )
Description: Legacy uninstall did not succeed.

Error: (04/02/2012 11:32:48 AM) (Source: LegacyUninstaller) (User: )
Description: Legacy uninstall did not succeed.

Error: (04/02/2012 10:43:45 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 10:27:52 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 09:00:14 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 08:56:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 08:49:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (04/02/2012 01:15:40 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (04/02/2012 01:13:24 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{020B0857-B454-46F6-AA5C-1AF618E3AC8C}.
The backup browser is stopping.

Error: (04/02/2012 01:11:04 PM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (04/02/2012 01:11:03 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (04/02/2012 01:10:33 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (04/02/2012 01:10:06 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (04/02/2012 01:10:05 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (04/02/2012 01:10:02 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (04/02/2012 01:09:58 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (04/02/2012 01:09:56 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================
Error: (04/02/2012 01:11:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 01:47:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 11:42:31 AM) (Source: Application Error)(User: )
Description: winamp.exe5.6.2.31994ee2440bMSVCR90.dll9.0.30729.61614dace5b9c00004170002fc96136001cd10ef8f3788a8C:\Program Files (x86)\Winamp\winamp.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dlld68b262b-7ce2-11e1-99f1-14dae979143d

Error: (04/02/2012 11:32:48 AM) (Source: LegacyUninstaller)(User: )
Description: Legacy uninstall did not succeed.

Error: (04/02/2012 11:32:48 AM) (Source: LegacyUninstaller)(User: )
Description: Legacy uninstall did not succeed.

Error: (04/02/2012 10:43:45 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 10:27:52 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 09:00:14 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 08:56:28 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/02/2012 08:49:28 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

Accidental Damage Services Agreement (Version: 2.0.0)
Adobe AIR (Version: 3.1.0.4880)
Adobe Captivate 5.5 (Version: 5.5)
Adobe Captivate Quiz Results Analyzer (Version: 1.5)
Adobe Captivate Reviewer (Version: 2.5)
Adobe Community Help (Version: 3.5.23)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.63)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Akamai NetSession Interface
Audacity 2.0
Banctec Service Agreement (Version: 2.0.0)
Complete Care Business Service Agreement (Version: 2.0.0)
Conexant HD Audio (Version: 8.50.4.0)
Consumer In-Home Service Agreement (Version: 2.0.0)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup - Support Software (Version: 9.4.61)
Dell DataSafe Local Backup (Version: 9.4.61)
Dell DataSafe Online (Version: 2.1.19634)
Dell Digital Delivery (Version: 1.7.4502.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Home Systems Service Agreement (Version: 2.0.0)
Dell Support Center (Version: 3.1.5907.23)
DirectX 9 Runtime (Version: 1.00.0000)
DVD Decrypter (Remove Only)
Emdat Runtime Components - Version 1.4.686
EOS Construction Vol 1 (Version: 1.00.0000)
EOS Construction Vol 2 (Version: 1.00.0000)
ESET Online Scanner v3
FileZilla Client 3.5.3 (Version: 3.5.3)
GIMP 2.6.11 (Version: 2.6.11)
Google Earth (Version: 6.2.1.6014)
Google Update Helper (Version: 1.3.21.111)
Intel® Processor Graphics (Version: 8.15.10.2291)
Johnson Amplification J-Edit
Junk Mail filter update (Version: 15.4.3502.0922)
LAME v3.99.3 (for Windows)
LogMeIn (Version: 4.1.2138)
M-Audio MIDISPORT Driver 6.1.2 (x64) (Version: 6.1.2)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
PhotoShowExpress (Version: 2.0.063)
Power Tab Editor 1.7 (Version: 1.7.0)
QualxServ Service Agreement (Version: 2.0.0)
RBVirtualFolder64Inst (Version: 1.00.0000)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Winamp (Version: 5.623 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
YouTube Downloader 3.5

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 4008.64 MB
Available physical RAM: 2337.04 MB
Total Pagefile: 8015.48 MB
Available Pagefile: 6186.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.61 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:216.69 GB) (Free:156.58 GB) NTFS

========================= Users: ========================================

User accounts for \\STCT018

Administrator Guest Mark


**** End of log ****

#6 2old2play

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Posted 02 April 2012 - 02:38 PM

mbam-log-2012-04-02 (14-31-16).txt

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.04.02.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Mark :: STCT018 [administrator]

4/2/2012 2:31:16 PM
mbam-log-2012-04-02 (14-31-16).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 193709
Time elapsed: 2 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#7 2old2play

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Posted 02 April 2012 - 03:21 PM

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-02 14:39:21
-----------------------------
14:39:21.629 OS Version: Windows x64 6.1.7601 Service Pack 1
14:39:21.629 Number of processors: 2 586 0x2A07
14:39:21.629 ComputerName: STCT018 UserName: Mark
14:39:23.361 Initialize success
14:40:18.731 AVAST engine defs: 12040201
14:40:38.667 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
14:40:38.667 Disk 0 Vendor: ST3250312AS JC49 Size: 238475MB BusType: 3
14:40:38.683 Disk 0 MBR read successfully
14:40:38.683 Disk 0 MBR scan
14:40:38.699 Disk 0 Windows VISTA default MBR code
14:40:38.699 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 39 MB offset 63
14:40:38.714 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 16540 MB offset 81920
14:40:38.745 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 221892 MB offset 33955840
14:40:38.792 Disk 0 scanning C:\Windows\system32\drivers
14:40:49.884 Service scanning
14:41:16.934 Modules scanning
14:41:16.934 Disk 0 trace - called modules:
14:41:16.966 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS intelide.sys PCIIDEX.SYS hal.dll atapi.sys
14:41:17.480 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004be62a0]
14:41:17.480 3 CLASSPNP.SYS[fffff8800199c43f] -> nt!IofCallDriver -> [0xfffffa8004a97520]
14:41:17.480 5 ACPI.sys[fffff88000f257a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa800471d060]
14:41:21.958 AVAST engine scan C:\Windows
14:41:23.830 AVAST engine scan C:\Windows\system32
14:44:31.731 AVAST engine scan C:\Windows\system32\drivers
14:44:45.755 AVAST engine scan C:\Users\Mark
14:49:30.674 AVAST engine scan C:\ProgramData
14:50:26.366 Scan finished successfully
15:15:38.087 Disk 0 MBR has been saved successfully to "C:\Users\Mark\Desktop\MBR.dat"
15:15:38.102 The log file has been saved successfully to "C:\Users\Mark\Desktop\aswMBR.txt"

#8 Broni

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Posted 02 April 2012 - 03:31 PM

All looks clean so far.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#9 2old2play

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Posted 02 April 2012 - 05:14 PM

ESET online scanner, no threats found.

#10 Broni

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Posted 02 April 2012 - 05:16 PM

You should be good to go :)

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#11 2old2play

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Posted 02 April 2012 - 05:17 PM

All of my saved files in My Documents were missing, several desktop icons also. In folder options, I changed settings to show hidden files and found them. I still don't have any of my favorites or anything in the favorites bar of Internet Explorer.

Thanks Broni.

#12 Broni

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Posted 02 April 2012 - 05:39 PM

That was probably infection in work.
If you didn't backup your bookmarks there is not much we can do about it :(

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