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Computer freeze


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6 replies to this topic

#1 dgb27

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Posted 01 April 2012 - 05:30 PM

A few days ago I was trying to copy a file to a usb drive and the computer froze. I couldn't access Task Manager and had to reboot to free everything up. Later when I tried to click on a game icon to open the program the computer froze up again and I had to reboot again. This has now happened several times over a few days. I have tried to find a solution but at at my wits end. I even tried system restore, but found there was nothing to restore, although I had created restore points in the past. I even tried installing an image of the system and other files, but that didn't work. Although I know a little about computers I am a novice at these sorts of problems.

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#2 paulmaster

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Posted 02 April 2012 - 06:40 AM

the best way of unfreezing it is to turn it off and on again. without the help of professionals there is nothing you can do.

For more: http://www.techyv.com/questions/computer-becomes-freeze-when-i-play-any-game-desktop

#3 hamluis

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Posted 02 April 2012 - 09:04 AM

System freezes occur for many reasons, there is no simple answer.

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#4 dgb27

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Posted 02 April 2012 - 06:32 PM

Thanks for your quick response. It seems the problem only happens when (a) I try to drag or copy a file to another window or usb drive and (B) when I try and open most games. The only game I am able to open is a mahjong one. When the freeze happens I cannot use the keyboard or mouse and therefore cannot access Task Manager. All I can do is reboot. The computer is only about 18 months old, so I shouldn't be having hardware problems. I recently updated some drivers, including Realtek for sound and Nvidia for graphics. The Nvidia update included 3D and I am wondering whether this is causing the problem with the games, but it doesn't make sense with the copy/drag problem.

Operating System
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 760 @ 2.80GHz 50 C
Lynnfield 45nm Technology
RAM
4.00 GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. H55-USB3 (Socket 1156) 39 C
Graphics
BenQ G2420HD (1920x1080@60Hz)
1024MB GeForce GT 240 (nVidia) 42 C
Hard Drives
977GB Seagate ST31000528AS ATA Device (SATA) 28 C
Optical Drives
HL-DT-ST DVDRAM GH22NS50 ATA Device
Audio
Realtek High Definition Audio

#5 Compu-tar

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Posted 04 April 2012 - 03:15 AM

The display driver is a maybe, but I wouldn't say it's the culprit. Have you check event viewer? Next freeze, open that and see what happened around the time it froze.

Cheers
"They say one of a baby's first non-verbal forms communication is pointing. Clicking must be somewhere just after that."

Ben

-Certified Computer Technician-

#6 dgb27

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Posted 06 April 2012 - 02:51 AM

Thanks to those who responded to my problem. However, none were even close to providing a solution. I had to re-install windows 7 then recover my programs and personal files from my backup plan.

#7 hamluis

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Posted 06 April 2012 - 12:45 PM

Thanks for posting your resolution...happy computing :).

Louis




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