Posted 01 April 2012 - 04:59 PM
Recently, my Windows Vista desktop computer became infected. I ran Malwarebytes, which found some trojans, but I still could not get an Internet connection on the desktop. My wireless network, however, was working, so we could get online with a laptop and Ipad. But when I try to go online from the desktop, I get "server not found" errors. This happened with Firefox, IE, and Safari. When I ping sites like Yahoo.com, I get no response.
I called my ISP, and they had me do various tests (such as ipconfig /renew and ipconfig /release), and in the end determined that it was the McAfee firewall. When I turned it off, I could get a connection again. When I turned it back on, I had the same problems.
I don't want to surf the web without a firewall. How can I solve the underlying problem?
Thank you for any assistance.