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Folders 'invisible' on desktop after Win32/Tips.IT trojan


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#1 Stu Walsh

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Posted 01 April 2012 - 08:07 AM

Hello folks.

My wife's Windows 7 laptop had the above trojan which has now been removed. However a lot of important files which were on the desktop appear to have vanished. But the weird thing is that a small number of them can be opened via the 'recent documents' in programmes such as Word etc. So it's as though some of the files are still there, but we can't see them, if that makes sense.

She had carried out a system restore earler, but it's our understanding that this wouldn't affect files. In any case, it's acting as though some of the files are still there, but they're not showing up on the desktop.

Thanks in advance for any help.

Stu.

PS: We're about to use Recuva to try and undelete some of the other files.

Edited by hamluis, 01 April 2012 - 11:29 AM.
Moved from Win 7 to Am i Infected.

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#2 narenxp

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Posted 01 April 2012 - 09:22 AM

Download

Unhide

Launch it and allow it to run.It should restore your hidden files.If that doesnt work

go to

C:/USERS/PUBLIC

Right click on desktop folder ,click on restore previous versions

Try to restore the desktop to previous dates

good luck

#3 Stu Walsh

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Posted 01 April 2012 - 12:06 PM

Unhide worked! Many thanks for your help NarenXP.
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#4 narenxp

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Posted 01 April 2012 - 01:22 PM

Thanks for sharing your feedback :)




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