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Redirect Virus


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13 replies to this topic

#1 clay24

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Posted 01 April 2012 - 05:48 AM

I have this damn redirect virus back. I had it about a year ago and thanks to some great help here, I was able to get rid of it.

Now it's back and worse than ever. I'm posting this with my IPad because Explorer gets shut down everytime I come to this website.

I"m running Vista 32 bit.

Any help would be greatly appreciated.

Thanks
Clay

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#2 boopme

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Posted 01 April 2012 - 02:36 PM

Hello, can you run these. Use a flash drive or CD if needed.
Are you on a router? Are other machines on it,if so are they redirecting?

Do you use Firefox?




Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 clay24

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Posted 01 April 2012 - 05:05 PM

Hello boopme,

Thank you for your help.

My computer is connected to a router with an ethernet cable. No problems using any other devices (IPad or cell phones) with the router.

I do not use Firefox, I use Explorer.

I was able to download and scan with mini toolbox. However it will not let me run tdsskiller. Not sure what to do after I download and extract it. Should I change the name and if so, when do I change it.

I will try to use Malwarebytes and post what I can.

Thanks,
Clay

#4 clay24

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Posted 01 April 2012 - 05:30 PM

Ok here is what I have so far:
minitoolbox and malwarebytes logs:

MiniToolBox by Farbar Version: 18-01-2012
Ran by Anthony (administrator) on 01-04-2012 at 14:45:20
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® 82562V-2 10/100 Network Connection = Local Area Connection (Connected)
Broadcom 802.11g Network Adapter = Wireless Network Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Anthony-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lv.cox.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : lv.cox.net
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-1E-8C-8F-02-7B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c885:2ff6:875b:1a18%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.133(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, April 01, 2012 2:38:38 PM
Lease Expires . . . . . . . . . . : Monday, April 02, 2012 2:38:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 167779980
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-29-30-6A-00-1D-09-84-41-A3
DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : lv.cox.net
Description . . . . . . . . . . . : Intel® 82562V-2 10/100 Network Connection
Physical Address. . . . . . . . . : 00-1D-09-84-41-A3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c44:5aa8:f6b4:b3a5%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.134(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, April 01, 2012 2:38:31 PM
Lease Expires . . . . . . . . . . : Monday, April 02, 2012 2:38:31 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201334025
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-29-30-6A-00-1D-09-84-41-A3
DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1020:22ca:3f57:fe79(Preferred)
Link-local IPv6 Address . . . . . : fe80::1020:22ca:3f57:fe79%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lv.cox.net
Description . . . . . . . . . . . : isatap.lv.cox.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: cdns1.cox.net
Address: 68.105.28.11

Name: google.com
Addresses: 74.125.224.206
74.125.224.192
74.125.224.193
74.125.224.194
74.125.224.195
74.125.224.196
74.125.224.197
74.125.224.198
74.125.224.199
74.125.224.200
74.125.224.201

Pinging google.com [74.125.224.200] with 32 bytes of data:Reply from 74.125.224.200: bytes=32 time=17ms TTL=57Reply from 74.125.224.200: bytes=32 time=20ms TTL=57Ping statistics for 74.125.224.200: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 17ms, Maximum = 20ms, Average = 18msServer: cdns1.cox.net
Address: 68.105.28.11

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24

Pinging yahoo.com [72.30.38.140] with 32 bytes of data:Reply from 72.30.38.140: bytes=32 time=39ms TTL=56Reply from 72.30.38.140: bytes=32 time=102ms TTL=56Ping statistics for 72.30.38.140: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 39ms, Maximum = 102ms, Average = 70msServer: cdns1.cox.net
Address: 68.105.28.11

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:Request timed out.Request timed out.Ping statistics for 208.43.87.2: Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
10 ...00 1e 8c 8f 02 7b ...... Broadcom 802.11g Network Adapter
9 ...00 1d 09 84 41 a3 ...... Intel® 82562V-2 10/100 Network Connection
1 ........................... Software Loopback Interface 1
8 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
15 ...00 00 00 00 00 00 00 e0 isatap.lv.cox.net
11 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.134 20
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.133 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.134 276
192.168.1.0 255.255.255.0 On-link 192.168.1.133 286
192.168.1.133 255.255.255.255 On-link 192.168.1.133 286
192.168.1.134 255.255.255.255 On-link 192.168.1.134 276
192.168.1.255 255.255.255.255 On-link 192.168.1.134 276
192.168.1.255 255.255.255.255 On-link 192.168.1.133 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.134 276
224.0.0.0 240.0.0.0 On-link 192.168.1.133 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.134 276
255.255.255.255 255.255.255.255 On-link 192.168.1.133 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
8 18 ::/0 On-link
1 306 ::1/128 On-link
8 18 2001::/32 On-link
8 266 2001:0:4137:9e76:1020:22ca:3f57:fe79/128
On-link
9 276 fe80::/64 On-link
10 286 fe80::/64 On-link
8 266 fe80::/64 On-link
9 276 fe80::c44:5aa8:f6b4:b3a5/128
On-link
8 266 fe80::1020:22ca:3f57:fe79/128
On-link
10 286 fe80::c885:2ff6:875b:1a18/128
On-link
1 306 ff00::/8 On-link
8 266 ff00::/8 On-link
9 276 ff00::/8 On-link
10 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/01/2012 02:37:01 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (04/01/2012 04:07:12 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.0.6002.18005 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 8ec
Start Time: 01cd0fef09cf218c
Termination Time: 0

Error: (04/01/2012 02:36:44 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16421, time stamp 0x4d76255d, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000409, fault offset 0x00cd901d,
process id 0x1e44, application start time 0xiexplore.exe0.

Error: (04/01/2012 02:35:23 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16421, time stamp 0x4d76255d, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000409, fault offset 0x0106901d,
process id 0x1804, application start time 0xiexplore.exe0.

Error: (03/30/2012 02:21:33 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16421, time stamp 0x4d76255d, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x01b7b14f,
process id 0x9fc, application start time 0xiexplore.exe0.

Error: (03/29/2012 06:04:30 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (03/19/2012 05:05:49 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1c98
Start Time: 01cd062b7f735e40
Termination Time: 121

Error: (03/19/2012 04:48:21 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1f4c
Start Time: 01cd060cf4b29190
Termination Time: 42

Error: (03/19/2012 04:47:11 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1658
Start Time: 01cd060cf4e190d0
Termination Time: 351

Error: (03/12/2012 00:01:39 AM) (Source: Application Error) (User: )
Description: Faulting application ubd.exe, version 204.3.0.31, time stamp 0x4f3a19cc, faulting module ubd_main.dll, version 204.3.0.31, time stamp 0x4f43d3f0, exception code 0xc0000005, fault offset 0x000356ae,
process id 0x94c, application start time 0xubd.exe0.


System errors:
=============
Error: (04/01/2012 02:39:36 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .

Error: (04/01/2012 02:39:20 PM) (Source: Service Control Manager) (User: )
Description: SBSD Security Center Service%%1053

Error: (04/01/2012 02:39:20 PM) (Source: Service Control Manager) (User: )
Description: 30000SBSD Security Center Service

Error: (04/01/2012 02:38:41 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .

Error: (04/01/2012 02:38:38 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .

Error: (04/01/2012 02:38:22 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .

Error: (04/01/2012 02:37:03 PM) (Source: DCOM) (User: )
Description: 1068netprofm{A47979D2-C419-11D9-A5B4-001185AD2B89}

Error: (04/01/2012 02:37:03 PM) (Source: DCOM) (User: )
Description: 1068netman{BA126AD1-2166-11D1-B1D0-00805FC1270E}

Error: (04/01/2012 02:37:03 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

Error: (04/01/2012 02:37:01 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}


Microsoft Office Sessions:
=========================
Error: (04/01/2012 02:37:01 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (04/01/2012 04:07:12 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.0.6002.180058ec01cd0fef09cf218c0

Error: (04/01/2012 02:36:44 AM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dunknown0.0.0.000000000c000040900cd901d1e4401cd0feac72c8540

Error: (04/01/2012 02:35:23 AM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dunknown0.0.0.000000000c00004090106901d180401cd0fe07576bfe0

Error: (03/30/2012 02:21:33 AM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dunknown0.0.0.000000000c000000501b7b14f9fc01cd0e567acd5853

Error: (03/29/2012 06:04:30 AM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (03/19/2012 05:05:49 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.164211c9801cd062b7f735e40121

Error: (03/19/2012 04:48:21 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.164211f4c01cd060cf4b2919042

Error: (03/19/2012 04:47:11 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.16421165801cd060cf4e190d0351

Error: (03/12/2012 00:01:39 AM) (Source: Application Error)(User: )
Description: ubd.exe204.3.0.314f3a19ccubd_main.dll204.3.0.314f43d3f0c0000005000356ae94c01cd00157abd0de0


=========================== Installed Programs ============================

1Click DVD Copy 5.4.6.0
Adobe AIR (Version: 2.6.0.19120)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.63)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
Amazon MP3 Downloader 1.0.3
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 7.0.1426.0)
Bonjour (Version: 3.0.0.10)
Browser Address Error Redirector (Version: 1.00.0000)
CDDRV_Installer (Version: 1.00.0000)
Centra Client
Cisco Connect (Version: 1.4.12005.2)
Conexant D850 PCI V.92 Modem
CPUID HWMonitor 1.17
CyberScrub® Privacy Suite™ 5.0
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Automated PC TuneUp (Version: 1.0.3085)
Dell Getting Started Guide (Version: 1.00.0000)
DHTML Editing Component (Version: 6.02.0001)
Digital Line Detect (Version: 1.21)
DVD43 v4.6.0
Free YouTube to MP3 Converter version 3.9.38.517
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.111)
HP Officejet Pro 8500 A910 Basic Device Software (Version: 22.50.231.0)
HP Officejet Pro 8500 A910 Help (Version: 140.0.2.2)
HP Update (Version: 5.002.006.003)
iCloud (Version: 1.1.0.40)
Intel® PRO Network Connections 12.1.11.0 (Version: )
iTunes (Version: 10.6.0.40)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
JumpStart Learning Games ABC's
JumpStart Math for First Graders v1.3
KhalInstallWrapper (Version: 4.00.121)
LG USB Drivers
LizardTech DjVu Control (autoinstall)
Logitech Communications Manager (Version: 10.45.1121)
Logitech SetPoint (Version: 4.00)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Marketsplash Shortcuts (Version: 1.0.1.7)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook Connector (Version: 14.0.6106.5001)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft UI Engine (Version: 6.3.2380.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
MobileMe Control Panel (Version: 3.1.8.0)
Modem Diagnostic Tool (Version: 1.0.17.8)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music, Photos & Videos Launcher (Version: 1.00.0000)
NetWaiting (Version: 2.5.44)
NVIDIA Control Panel 266.35 (Version: 266.35)
NVIDIA Drivers (Version: 1.10.57.35)
NVIDIA Install Application (Version: 2.265.36.0)
NVIDIA PhysX (Version: 9.10.0514)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Perfect Keyboard
PokerStars
PokerTracker 3 (remove only)
PostgreSQL 8.3 (Version: 8.3)
Product Documentation Launcher (Version: 1.00.0000)
PVSonyDll (Version: 1.00.0001)
QualxServ Service Agreement (Version: 1.11.0000)
QuickTime (Version: 7.71.80.42)
RealPlayer
Realtek High Definition Audio Driver
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator BDAV Plugin (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator DE (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Roxio Express Labeler (Version: 2.1.0)
Roxio MyDVD DE (Version: 9.0.116)
Roxio Update Manager (Version: 3.0.0)
Safari (Version: 5.34.52.7)
Secure Download Manager (Version: 3.0.2)
SIW version 2010.07.14 (Version: 2010.07.14)
Sonic Activation Module (Version: 1.0)
Special Education: Core Knowledge and Applications Study Guide (Version: 2.0)
Spybot - Search & Destroy (Version: 1.6.2)
swMSM (Version: 12.0.0.1)
Turbo Lister 2 (Version: 2.00.0000)
Uninstall 1.0.0.1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Video Poker for Winners (Version: 1.77.0000)
Windows Mobile Device Center (Version: 6.1.6965.0)
Windows Mobile Device Center Driver Update (Version: 6.1.6965.0)
WinPatrol (Version: 24.0.2012)
WinRAR 4.10 (32-bit) (Version: 4.10.0)

========================= Memory info: ===================================

Percentage of memory in use: 63%
Total physical RAM: 2045.45 MB
Available physical RAM: 754.89 MB
Total Pagefile: 4329.91 MB
Available Pagefile: 2902.36 MB
Total Virtual: 2047.88 MB
Available Virtual: 1938.02 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:455.71 GB) (Free:317.55 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:5.79 GB) NTFS

========================= Users: ========================================

User accounts for \\ANTHONY-PC

Administrator Anthony ASPNET
Guest postgres


**** End of log ****



Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.04.01.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Anthony :: ANTHONY-PC [administrator]

4/1/2012 3:11:07 PM
mbam-log-2012-04-01 (15-11-07).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 236773
Time elapsed: 12 minute(s), 41 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Anthony\AppData\Local\temp\arg19116.exe (Trojan.Tracur) -> Quarantined and deleted successfully.

(end)

#5 boopme

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Posted 01 April 2012 - 07:31 PM

If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. [color=green]In some cases it


OR run
Download the FixTDSS.exe

Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 clay24

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Posted 01 April 2012 - 11:27 PM

Renaming TDSSKiller did not help. I just get the spinning circle for a few seconds and nothing happens.

I downloaded and ran FixTDSS.exe. After the restart it said "Infected MBR Detected". After clicking on the repair button it said "Repair Succeeded".

#7 clay24

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Posted 01 April 2012 - 11:30 PM

My browser is not redirecting at the moment. Hopefully the FixTDSS worked. Please let me know what else you need me to run or post.

Thanks,
Clay

#8 boopme

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Posted 02 April 2012 - 01:10 PM

Good let's see if there's anything left.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 clay24

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Posted 03 April 2012 - 02:32 AM

Looks like we still had something.

C:\Users\Anthony\AppData\Local\eapPadmon\CRLWebServ.dll a variant of Win32/Sefnit.CA trojan cleaned by deleting - quarantined

#10 boopme

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Posted 03 April 2012 - 12:29 PM

Ok, how is it running.. We should still run a last SAS scan as that infection can be trouble and we've gone this far.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
    For instructions with screenshots, please refer to the How to use SUPERAntiSpyware to scan and remove malware from your computer Guide.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all other options as they are set):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the Control Center screen.
  • Back on the main screen, under "Select Scan Type" check the box for Complete Scan.
  • If your computer is badly infected, be sure to check the box next to Enable Rescue Scan (Highly Infected Systems ONLY).
  • Click the Scan your computer... button.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the scan log after reboot, launch SUPERAntiSpyware again.
  • Click the View Scan Logs button at the bottom.
  • This will open the Scanner Logs Window.
  • Click on the log to highlight it and then click on View Selected Log to open it.
  • Copy and paste the scan log results in your next reply.
-- Some types of malware will disable security tools. If SUPERAntiSpyware will not install, please refer to these instructions for using the SUPERAntiSpyware Installer. If SUPERAntiSpyware is already installed but will not run, then follow the instructions for using RUNSAS.EXE to launch the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 clay24

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Posted 03 April 2012 - 10:50 PM

It's running good and no redirecting.

Ok here is the SAS scan.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/03/2012 at 08:12 PM

Application Version : 5.0.1146

Core Rules Database Version : 8414
Trace Rules Database Version: 6226

Scan type : Complete Scan
Total Scan Time : 00:57:06

Operating System Information
Windows Vista Home Premium 32-bit, Service Pack 2 (Build 6.00.6002)
UAC Off - Administrator

Memory items scanned : 674
Memory threats detected : 0
Registry items scanned : 35158
Registry threats detected : 0
File items scanned : 56462
File threats detected : 4

Adware.Tracking Cookie
C:\Users\Anthony\AppData\Roaming\Microsoft\Windows\Cookies\Y4D4F632.txt [ /doubleclick.net ]
C:\Users\Anthony\AppData\Roaming\Microsoft\Windows\Cookies\UT44O52I.txt [ /imrworldwide.com ]
C:\USERS\ANTHONY\Cookies\Y4D4F632.txt [ Cookie:anthony@doubleclick.net/ ]
C:\USERS\ANTHONY\Cookies\UT44O52I.txt [ Cookie:anthony@imrworldwide.com/cgi-bin ]

#12 boopme

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Posted 04 April 2012 - 09:48 AM

OK, looks good now...

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 clay24

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Posted 05 April 2012 - 12:04 AM

Thank you for all your help, I really appreciate it.

Looks like I have some reading to do. Hopefully I will be better protected in the future.

Thanks again,
clay24

#14 boopme

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Posted 05 April 2012 - 12:04 PM

Our pleasure!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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