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Removed Trojan:Win32/Comroki-Computer performance issues


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10 replies to this topic

#1 carolcg

carolcg

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  • 7 posts
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  • Local time:08:56 AM

Posted 01 April 2012 - 12:34 AM

I have a HP Pavlion dv7-Windows 7 / 64 bit. Things change on this computer. On start, the icons are very slow to appear on desktop, my task manager format has changed - other odd performance. (Sorry but cannot think of specific issues, have been ill this past week & have "brain fog"). I have performed the steps requested. GMER only had the following boxes checked prior to scan: Services, Registry, Files, C:\, ADS. Saved the results and received an ARK file with 0 KB. A scan did run. Could not manually check the boxes indicated in the example.

I had tried to reinstall/recover from Drive D: but that failed. I ordered system recovery disks from HP & they would not run on start up, said they were incorrect for the system. This computer has had some really strange behavior for the past month. The task manager shows 3 processes (without descriptions & cannot open them or go to them via properties: csrss.exe, winlogon.exe, atieclxx.exe) Thank you so much for any help you can give!

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Carol at 22:44:47 on 2012-03-31
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.1943 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Outdated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Outdated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Hewlett-Packard\HPToneControl\HPToneCtl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_0_1_ActiveX.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
{555d4d79-4bd2-4094-a395-cfc534424a05}
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{C22377B8-365B-4130-94E1-2A76A0F3B630} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{C22377B8-365B-4130-94E1-2A76A0F3B630}\370796465627D6F6E6B65697 : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{C22377B8-365B-4130-94E1-2A76A0F3B630}\742716E646D6163784F6573756 : DhcpNameServer = 24.177.176.38 71.92.29.130 24.217.201.67
TCP: Interfaces\{C22377B8-365B-4130-94E1-2A76A0F3B630}\E45445745414250303 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{C22377B8-365B-4130-94E1-2A76A0F3B630}\E4544574541425D27457563747 : DhcpNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
.
============= SERVICES / DRIVERS ===============
.
R1 DVMIO;DeviceVM IO Service;C:\Windows\system32\DRIVERS\dvmio.sys --> C:\Windows\system32\DRIVERS\dvmio.sys [?]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2010/05/18 02:55:58];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2010-5-18 146928]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe [2010-5-18 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-1-15 127984]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-2-8 338168]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 HPWMISVC;HPWMISVC;C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-1-18 20480]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.EXE [2010-5-18 2320920]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 intelkmd;intelkmd;C:\Windows\system32\DRIVERS\igdpmd64.sys --> C:\Windows\system32\DRIVERS\igdpmd64.sys [?]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-8-2 136176]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-8-2 136176]
S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2012-03-31 03:19:35 8669240 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E0FA8BBD-5AB6-4431-B111-7C36B344E8D1}\mpengine.dll
2012-03-22 06:06:00 -------- d-----w- C:\ProgramData\SUPERSetup
2012-03-22 06:05:51 -------- d-----w- C:\Users\Carol\AppData\Roaming\SUPERAntiSpyware.com
2012-03-22 06:05:26 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2012-03-22 06:05:26 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2012-03-20 00:49:27 -------- d-----w- C:\Users\Carol\DoctorWeb
2012-03-15 20:46:28 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-03-15 20:46:27 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-03-15 20:46:27 3913584 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-03-14 16:03:51 3145728 ----a-w- C:\Windows\System32\win32k.sys
2012-03-14 16:03:51 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2012-03-14 16:03:51 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-03-14 16:03:33 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-03-14 16:03:33 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-03-14 16:03:32 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-03-14 16:03:32 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
2012-03-14 16:03:31 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2012-03-14 16:03:31 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
2012-03-14 16:03:31 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-03-14 03:15:19 -------- d-----w- C:\Users\Carol\AppData\Local\{659C8280-8412-4F9E-91D8-8DB184A54B55}
2012-03-02 04:53:11 -------- d-----w- C:\ProgramData\{A8DA1505-E615-42BB-BB77-74D5CC91FE7E}
2012-03-02 04:40:15 -------- d-----w- C:\Users\Carol\AppData\Roaming\HP Support Assistant
.
==================== Find3M ====================
.
2012-02-24 18:40:48 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-01-31 12:44:20 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-01-04 10:44:20 509952 ----a-w- C:\Windows\System32\ntshrui.dll
2012-01-04 08:58:41 442880 ----a-w- C:\Windows\SysWow64\ntshrui.dll
.
============= FINISH: 22:45:53.63 ===============

Attached Files



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#2 m0le

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Posted 06 April 2012 - 10:40 AM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 carolcg

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Posted 06 April 2012 - 07:58 PM

Yes I am here & THANK YOU for your assistance!

#4 m0le

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Posted 07 April 2012 - 04:22 AM

Let's start by trying aswMBR instead of Gmer (Windows 7 and Gmer, not such good friends)

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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#5 carolcg

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Posted 09 April 2012 - 12:40 AM

Thank you for your response, here is the aswMBR scan results...


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-09 00:26:53
-----------------------------
00:26:53.511 OS Version: Windows x64 6.1.7601 Service Pack 1
00:26:53.511 Number of processors: 4 586 0x2502
00:26:53.526 ComputerName: CAROL-LAPTOP UserName: Carol
00:26:58.269 Initialize success
00:28:00.805 AVAST engine defs: 12040801
00:28:10.134 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
00:28:10.134 Disk 0 Vendor: SAMSUNG_ 2AJ1 Size: 610480MB BusType: 3
00:28:10.150 Disk 0 MBR read successfully
00:28:10.165 Disk 0 MBR scan
00:28:10.212 Disk 0 unknown MBR code
00:28:10.290 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
00:28:10.368 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 586992 MB offset 409600
00:28:10.446 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 23184 MB offset 1202569216
00:28:10.508 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 1250050048
00:28:10.758 Disk 0 scanning C:\Windows\system32\drivers
00:28:26.516 Service scanning
00:29:08.214 Modules scanning
00:29:08.230 Disk 0 trace - called modules:
00:29:08.261 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys iaStor.sys hal.dll
00:29:08.277 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8005243060]
00:29:08.292 3 CLASSPNP.SYS[fffff8800181743f] -> nt!IofCallDriver -> [0xfffffa80050d4b10]
00:29:08.308 5 hpdskflt.sys[fffff88001bad289] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004fad050]
00:29:10.071 AVAST engine scan C:\Windows
00:29:14.377 AVAST engine scan C:\Windows\system32
00:34:19.854 AVAST engine scan C:\Windows\system32\drivers
00:34:39.369 AVAST engine scan C:\Users\Carol
00:38:15.367 Disk 0 MBR has been saved successfully to "C:\Users\Carol\Desktop\MBR.dat"
00:38:15.367 The log file has been saved successfully to "C:\Users\Carol\Desktop\aswMBR Apr 9 2012.txt"

#6 m0le

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Posted 09 April 2012 - 05:17 PM

Can you now run FSS

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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#7 carolcg

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Posted 09 April 2012 - 07:55 PM

Here is the FSS.txt as requested. Thanks!

Farbar Service Scanner Version: 01-03-2012
Ran by Carol (administrator) on 09-04-2012 at 19:52:38
Running from "C:\Users\Carol\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#8 carolcg

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Posted 09 April 2012 - 07:59 PM

When I downloaded FSS & clicked "scan" the only box checked to scan was "Internet Services"

#9 m0le

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Posted 10 April 2012 - 05:42 PM

There's nothing nasty showing up as yet. Please run Combofix next

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications including Firewalls, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

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Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

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Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#10 m0le

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Posted 12 April 2012 - 07:18 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#11 m0le

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Posted 13 April 2012 - 08:12 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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