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#1 Charger09


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Posted 30 March 2012 - 12:08 AM

I know its probably on this site already somewhere but I can't find it on here.
I have a BOOT.TIDSERV problem on my computer. Norton did not pick it up on the system scan. I ran CC Cleaner, Malwarebytes, Norton Power Eraser, Boot.Tidserv Removal Tool, Norton Bootable Recovery Tool(as the Norton tech advised this would be all that is needed to fix the problem or pay $100 for them to do it). I am currenyl running the computer from another hard drive in it. I checked various websites and tried the removal tools they suggest to no avail. Am I stuck Redoing the hard drive from scratch?

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#2 narenxp


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Posted 30 March 2012 - 02:01 AM



Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

If TDSSkiller scan comes out clean ,try this



Launch it ,It may ask for restart,reboot the PC

On reboot let me know what it finds

Press Windows+R key and type

diskmgmt.msc and click ok

Can you post a screenshot of your disk management?

Also norton should have specified a location of boot.tidserv,can you check its details


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