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Smitfraud


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11 replies to this topic

#1 jnewton

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Posted 29 March 2012 - 10:01 PM

I need help removing the smitfraud virus. Malwarebytes and Spybot have searched and destroyed. Spybot found it, but doesn't seem to completely fix. I have a large hijackthis log to share. Can anyone help?

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 Broni

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Posted 29 March 2012 - 10:51 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 jnewton

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Posted 29 March 2012 - 11:07 PM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Newton (administrator) on 29-03-2012 at 21:00:56
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "*.local"
"network.proxy.type", 0
========================= Hosts content: =================================



========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Newton-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : 00-25-64-F3-31-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c27:8acd:83e7:eb7a%10(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, March 29, 2012 08:32:25 PM
Lease Expires . . . . . . . . . . : Thursday, April 05, 2012 08:32:25 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-CF-47-FE-00-25-64-F3-31-90
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2cf1:39c4:b3e4:21d1(Preferred)
Link-local IPv6 Address . . . . . : fe80::2cf1:39c4:b3e4:21d1%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.hsd1.wa.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 75.75.75.75

Name: google.com
Addresses: 173.194.33.40
173.194.33.37
173.194.33.38
173.194.33.36
173.194.33.41
173.194.33.33
173.194.33.35
173.194.33.32
173.194.33.46
173.194.33.39
173.194.33.34


Pinging google.com [173.194.33.36] with 32 bytes of data:
Reply from 173.194.33.36: bytes=32 time=34ms TTL=50
Reply from 173.194.33.36: bytes=32 time=32ms TTL=50

Ping statistics for 173.194.33.36:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 34ms, Average = 33ms
Server: cdns01.comcast.net
Address: 75.75.75.75

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=122ms TTL=46
Reply from 98.139.183.24: bytes=32 time=187ms TTL=47

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 122ms, Maximum = 187ms, Average = 154ms
Server: cdns01.comcast.net
Address: 75.75.75.75

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 25 64 f3 31 90 ......Broadcom NetLink ™ Gigabit Ethernet
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.1 10.0.0.3 10
10.0.0.0 255.255.255.0 On-link 10.0.0.3 266
10.0.0.3 255.255.255.255 On-link 10.0.0.3 266
10.0.0.255 255.255.255.255 On-link 10.0.0.3 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.0.0.3 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.0.0.3 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:5ef5:79fb:2cf1:39c4:b3e4:21d1/128
On-link
10 266 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::2cf1:39c4:b3e4:21d1/128
On-link
10 266 fe80::6c27:8acd:83e7:eb7a/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
10 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/29/2012 08:42:50 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(.DEFAULT). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {7dc0ce18-cee5-48ac-a341-ee21ea43f642}

Error: (03/29/2012 08:41:22 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(.DEFAULT). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {7dc0ce18-cee5-48ac-a341-ee21ea43f642}

Error: (03/29/2012 08:10:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c5
Faulting module name: MSHTML.dll, version: 9.0.8112.16441, time stamp: 0x4ee81830
Exception code: 0xc0000005
Fault offset: 0x001d9686
Faulting process id: 0x122c
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (03/29/2012 07:48:42 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 11f4

Start Time: 01cd0e1e1fbaa635

Termination Time: 16

Application Path: C:\Program Files (x86)\internet explorer\iexplore.exe

Report Id: d1be78e8-7a12-11e1-8d64-002564f33190

Error: (03/29/2012 07:47:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c5
Faulting module name: MSHTML.dll, version: 9.0.8112.16441, time stamp: 0x4ee81830
Exception code: 0xc0000005
Fault offset: 0x001d9686
Faulting process id: 0x938
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (03/29/2012 06:49:25 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1364

Start Time: 01cd0e15b873977c

Termination Time: 15

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id: 8f5f5d01-7a0a-11e1-a075-002564f33190

Error: (03/29/2012 05:42:22 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/29/2012 05:42:22 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/29/2012 03:28:28 PM) (Source: PerfNet) (User: )
Description:

Error: (03/29/2012 03:00:41 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(.DEFAULT). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {6b940304-44dd-4251-ae73-e373fa9f5f8b}


System errors:
=============
Error: (03/29/2012 08:36:59 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004

Error: (03/29/2012 08:36:59 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004

Error: (03/29/2012 08:34:20 PM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error:
%%2

Error: (03/29/2012 08:27:58 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
AFD
BHDrvx64
DfsC
discache
eeCtrl
IDSVia64
NetBIOS
NetBT
nsiproxy
Psched
rdbss
spldr
SRTSPX
SymIRON
SymNetS
tdx
Wanarpv6
WfpLwf

Error: (03/29/2012 08:27:58 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:
%%1068

Error: (03/29/2012 08:27:58 PM) (Source: Service Control Manager) (User: )
Description: The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
%%1068

Error: (03/29/2012 08:27:58 PM) (Source: Service Control Manager) (User: )
Description: The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
%%1068

Error: (03/29/2012 08:27:58 PM) (Source: Service Control Manager) (User: )
Description: The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:
%%31

Error: (03/29/2012 08:27:58 PM) (Source: Service Control Manager) (User: )
Description: The MotoConnect Service service depends on the Workstation service which failed to start because of the following error:
%%1068

Error: (03/29/2012 08:27:58 PM) (Source: Service Control Manager) (User: )
Description: The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer (Version: 7.2.8)
8500A909_eDocs (Version: 1.00.0000)
8500A909_Help (Version: 1.00.0000)
8500A909g (Version: 50.0.165.000)
Adobe Acrobat 9 Pro (Version: 9.5.0)
Adobe Acrobat 9.5.0 - CPSID_83708
Adobe AIR (Version: 2.0.4.13090)
Adobe Flash Player 10 Plugin (Version: 10.2.152.26)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.62)
Adobe Photoshop Lightroom 2.7 64-bit (Version: 2.7)
Adobe Reader X (10.1.2) (Version: 10.1.2)
AnswerWorks 5.0 English Runtime (Version: 5.0.7)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Banctec Service Agreement (Version: 2.0.0)
BPD_DSWizards (Version: 1.00.0000)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 50.0.165.000)
BPDSoftware_Ini (Version: 1.00.0000)
BufferChm (Version: 130.0.331.000)
CardRecovery 5.30
Corel Paint Shop Pro X (Version: 10.01)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 2.41)
Dell DataSafe Local Backup (Version: 9.3.94)
Dell DataSafe Online (Version: 1.2.0011)
Dell Dock (Version: 2.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Version: 3.1.5830.17)
Destinations (Version: 140.0.77.000)
DeviceDiscovery (Version: 130.0.465.000)
DirectXInstallService (Version: 9.0.2)
DocMgr (Version: 130.0.000.000)
DocProc (Version: 13.0.0.0)
EMCGadgets64 (Version: 1.1.501)
Fax (Version: 130.0.418.000)
FlipShare (Version: 5.10.25.0)
Google Talk (remove only)
GoToAssist Corporate (Version: 9.1.0.615)
GPBaseService2 (Version: 130.0.371.000)
HP Document Manager 2.0 (Version: 2.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Product Detection (Version: 10.7.4.0)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 4.000.011.006)
HPDiagnosticAlert (Version: 1.00.0000)
HPProductAssistant (Version: 130.0.371.000)
Intel® Control Center (Version: 1.2.0.1006)
Intel® Rapid Storage Technology (Version: 9.5.0.1037)
iTunes (Version: 10.6.0.40)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 29 (Version: 6.0.290)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Corporation (Version: 9.1.0.0)
Microsoft LifeCam (Version: 3.22.270.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
MotoConnect 1.1.31 (Version: 1.1.31)
Motorola Mobile Drivers Installation 4.7.1 (Version: 4.7.1)
Mozilla Firefox (3.6.13) (Version: 3.6.13 (en-US))
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.4.915.1)
Network Camera View3 (Version: 3.06.00)
Network64 (Version: 130.0.579.000)
Network64 (Version: 140.0.221.000)
Norton Security Suite (Version: 5.2.0.13)
NVIDIA 3D Vision Controller Driver 296.10 (Version: 296.10)
NVIDIA 3D Vision Driver 296.10 (Version: 296.10)
NVIDIA Control Panel 296.10 (Version: 296.10)
NVIDIA Graphics Driver 296.10 (Version: 296.10)
NVIDIA Install Application (Version: 2.1002.62.312)
NVIDIA PhysX (Version: 9.12.0213)
NVIDIA PhysX System Software 9.12.0213 (Version: 9.12.0213)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.9610)
NVIDIA Update 1.7.11 (Version: 1.7.11)
NVIDIA Update Components (Version: 1.7.11)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Officejet Pro 8500 A909 Series (Version: 13.0)
Picasa 3 (Version: 3.8)
PowerDVD DX (Version: 8.3.6029)
ProductContext (Version: 50.0.165.000)
Quicken 2009 (Version: 18.1.1.29)
Quicken 2012 (Version: 21.1.5.33)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.5953)
Roxio Activation Module (Version: 1.0)
Roxio CinePlayer Decoder Pack (Version: 4.3.0)
Roxio Creator Audio (Version: 3.8.0)
Roxio Creator Copy (Version: 3.8.0)
Roxio Creator Data (Version: 3.8.0)
Roxio Creator Premier (Version: 10.3)
Roxio Creator Premier (Version: 3.8.0)
Roxio Creator Premier 10 (Version: 10.2.345)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio Update Manager (Version: 6.0.0)
Scan (Version: 140.0.80.000)
Skype Toolbars (Version: 5.3.7555)
Skype™ 5.5 (Version: 5.5.124)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Spybot - Search & Destroy (Version: 1.6.2)
Status (Version: 130.0.469.000)
THX TruStudio PC (Version: 1.0)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
TurboTax 2010
TurboTax 2010 WinPerFedFormset (Version: 010.000.3441)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0414)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0199)
TurboTax 2010 woriper (Version: 010.000.1135)
TurboTax 2010 wrapper (Version: 010.000.0157)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.2894)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0463)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0214)
TurboTax 2011 woriper (Version: 011.000.1435)
TurboTax 2011 wrapper (Version: 011.000.0121)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2597970) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VD64Inst (Version: 1.00.0000)
WebReg (Version: 130.0.132.017)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live OneCare safety scanner (Version: 1.0.0.0)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Devices: ================================

Name: Officejet Pro 8500 A909g
Description: Officejet Pro 8500 A909g
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 8151.08 MB
Available physical RAM: 6070.54 MB
Total Pagefile: 16300.35 MB
Available Pagefile: 14082.1 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.05 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:920.59 GB) (Free:473.49 GB) NTFS

========================= Users: ========================================

User accounts for \\NEWTON-PC

Administrator Guest Newton
UpdatusUser


**** End of log ****

#4 jnewton

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Posted 29 March 2012 - 11:13 PM

Working on the other logs...one slow system right now...

#5 jnewton

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Posted 29 March 2012 - 11:19 PM

Farbar Service Scanner Version: 01-03-2012
Ran by Newton (administrator) on 29-03-2012 at 21:15:31
Running from "C:\Users\Newton\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#6 jnewton

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Posted 29 March 2012 - 11:27 PM

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.28.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Newton :: NEWTON-PC [administrator]

3/29/2012 09:22:44 PM
mbam-log-2012-03-29 (21-22-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 215581
Time elapsed: 2 minute(s), 50 second(s)

Memory Processes Detected: 1
C:\Windows\svchost.exe_old (Heuristics.Reserved.Word.Exploit) -> 2824 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 4
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|SpybotDeletingA9483 (Heuristics.Reserved.Word.Exploit) -> Data: command.com /c del "C:\Windows\svchost.exe_old" -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|SpybotDeletingC7422 (Heuristics.Reserved.Word.Exploit) -> Data: cmd.exe /c del "C:\Windows\svchost.exe_old" -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|SpybotDeletingB94 (Heuristics.Reserved.Word.Exploit) -> Data: command.com /c del "C:\Windows\svchost.exe_old" -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|SpybotDeletingD8564 (Heuristics.Reserved.Word.Exploit) -> Data: cmd.exe /c del "C:\Windows\svchost.exe_old" -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe_old (Heuristics.Reserved.Word.Exploit) -> Delete on reboot.

(end)

#7 jnewton

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Posted 29 March 2012 - 11:47 PM

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-03-29 21:29:21
-----------------------------
21:29:21.023 OS Version: Windows x64 6.1.7601 Service Pack 1
21:29:21.023 Number of processors: 8 586 0x1E05
21:29:21.023 ComputerName: NEWTON-PC UserName: Newton
21:29:22.505 Initialize success
21:30:01.721 AVAST engine defs: 12032901
21:30:09.069 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
21:30:09.084 Disk 0 Vendor: WDC_WD10 05.0 Size: 953869MB BusType: 8
21:30:09.084 Device \Driver\iaStor -> MajorFunction fffffa8007ff05c4
21:30:09.084 Disk 0 MBR read successfully
21:30:09.100 Disk 0 MBR scan
21:30:09.100 Disk 0 Windows VISTA default MBR code
21:30:09.100 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
21:30:09.115 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 11142 MB offset 81920
21:30:09.131 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 942686 MB offset 22900736
21:30:09.162 Disk 0 scanning C:\Windows\system32\drivers
21:30:20.410 Service scanning
21:30:41.704 Modules scanning
21:30:41.719 Disk 0 trace - called modules:
21:30:41.719 ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0xfffffa8007ff05c4]<<
21:30:41.735 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007e8a790]
21:30:41.735 3 CLASSPNP.SYS[fffff88001a0143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8007aee050]
21:30:41.735 \Driver\iaStor[0xfffffa8007d41ac0] -> IRP_MJ_CREATE -> 0xfffffa8007ff05c4
21:30:47.507 AVAST engine scan C:\Windows
21:30:50.986 AVAST engine scan C:\Windows\system32
21:34:16.222 AVAST engine scan C:\Windows\system32\drivers
21:34:31.603 AVAST engine scan C:\Users\Newton
21:45:15.527 Disk 0 MBR has been saved successfully to "C:\Users\Newton\Desktop\MBR.dat"
21:45:15.527 The log file has been saved successfully to "C:\Users\Newton\Desktop\aswMBR.txt"

The security check does not seem to run to completion

#8 Broni

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Posted 29 March 2012 - 11:49 PM

Re-run MBAM one more time.

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#9 jnewton

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Posted 30 March 2012 - 12:01 AM

Got Security Log...will run malwarebytes again...btw...THANKS!

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is disabled!)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Spybot - Search & Destroy
Java™ 6 Update 29
Out of date Java installed!
Adobe Flash Player ( 10.2.152.26) Flash Player Out of Date!
Adobe Reader X (10.1.2)
Mozilla Firefox (3.6.13) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Spybot Teatimer.exe is disabled!
``````````End of Log````````````

#10 jnewton

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Posted 30 March 2012 - 12:06 AM

Continue to get SVCHOST error. Neither Malwarebytes or Spybot seem to fix it...

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.28.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Newton :: NEWTON-PC [administrator]

Protection: Enabled

3/29/2012 10:02:06 PM
mbam-log-2012-03-29 (22-05-09).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213921
Time elapsed: 2 minute(s), 50 second(s)

Memory Processes Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> 2720 -> No action taken.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> No action taken.

(end)

#11 jnewton

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Posted 30 March 2012 - 12:07 AM

Performing delete on reboot...but probably won't hold as usual...

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.28.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Newton :: NEWTON-PC [administrator]

Protection: Enabled

3/29/2012 10:02:06 PM
mbam-log-2012-03-29 (22-02-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213921
Time elapsed: 2 minute(s), 50 second(s)

Memory Processes Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> 2720 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> Delete on reboot.

(end)

#12 Broni

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Posted 30 March 2012 - 10:45 AM

Yeah, this kind of infection will need more advanced tools.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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