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Cannot Connect to My Network After Removing Virus


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3 replies to this topic

#1 Lotus81

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Posted 29 March 2012 - 05:38 PM

Hello,

I had used MBAM to remove Win32:ALUROOT from my computer earlier this week. Afterwards, I had no internet. With the help of team member Broni, I was able to have internet access. Now I discovered I cannot connect to my network server on map drive R.

I don't want to reformat my computer. Hopefully someone can point me in the right direction on what to do.

Thank you for your help.

Helen

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#2 Vosko

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Posted 31 March 2012 - 07:55 AM

What is the error message you get?


EDIT:

1) Have you tried remapping but then on a different letter to the same network?
2) Have you tried to access the server manually? \\SERVERNAME\SHARE
3) Are your internet settings the same as before? As in, same gateway? Same Subnet?
4) Is it a server hosted on a local network? Outside your own network?


The information you give us is not complete enough to help you. Provide us with more information.

Edited by Vosko, 31 March 2012 - 07:59 AM.


#3 Sneakycyber

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Posted 31 March 2012 - 04:01 PM

link to malware thread

Edited by Sneakycyber, 31 March 2012 - 04:02 PM.

Chad Mockensturm 
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Certified CompTia Network +, A +

#4 Sneakycyber

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Posted 31 March 2012 - 04:04 PM

It is likely your computers ip address, and LAN address have changed. Was the server originally in the same network?
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +




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