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Printing suddenly not working in Windows 7 in user profile.


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#1 PlutoISaPlanet

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Posted 29 March 2012 - 12:57 PM

I can't figure this out. Printing's been working fine up until about a week ago. Suddenly I'm unable to print out of chrome. Whenever I try to print I get an error that says "Printer not Installed" in the browser. I disable the "print preview" chrome has recently implemented but that doesn't work. I reinstall Chrome to no avail. I try to print in Firefox and get a different error... "An Error Occurred while Printing." I do some research and then realize I can't print out of Acrobat Pro. My print settings dialog in Acrobat is unlike any I've ever seen and no options work. I can't change the paper size or access the printer settings from the Acrobat Print Dialog.

Steps I've taken so far:
Reinstalled the printer
Restarted Print Spooler
Deleted the Port
Reinstalled Printer again with new drivers
Successfully Printed Test Pages after each of these steps. Still could not print out of other programs.
Successfully Printed out of MS Word

I logged in under a different user and was able to print out of firefox.

Any ideas?

Edited by PlutoISaPlanet, 29 March 2012 - 12:58 PM.


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#2 noknojon

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Posted 29 March 2012 - 07:26 PM

Hi -
What happens if you simply use Internet Explorer instead of Chrome or Firefox browsers ??

I always use print preview with I.E. as this is printer program enabled, not Operating System and have no problems on XP or Windows7 units.
Also are you using the Admin account ??

What make and model of Printer and Computer please -

#3 PlutoISaPlanet

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Posted 30 March 2012 - 11:31 AM

I did a system restore to 5 days ago as I couldn't figure it out. Not sure what the issue was, it was strange to say the least.
Thanks.




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