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xp got stucked


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#1 itmak

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Posted 29 March 2012 - 09:17 AM

hello! yesterday the first account which i use on this windows xp has gotten stucked.. you log normally in it, it opens but after a few seconds it opens a windows explorer page in which i'm uccesed to be a terrorist, so the police had stopped my account. they sayes that if i pay 100 euros to an internet link, the problem will disappear. i've read that this is a trojan which block your compotuer and to delete it, you have to delete the account.. now i'm using the other account on the same pc and i've no problem.. there is the possibility to eliminate this trojan without deletting the account? i can log in it but i've no time to copy the files..
ps: the trojan had stopped also audio: when i log there was a small music which now is absent.

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#2 boopme

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Posted 29 March 2012 - 10:11 AM

Hello this is a dangerous scam.. DO NOT send Money.

Can you do this?

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 itmak

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Posted 02 April 2012 - 01:01 PM

hi! thanks a loto! i'm scanning the pc as it is said in the tutorial you send me.. i've recognized it was a trojan.. police won't never ask for money! and i'm not a terrorist! =)

#4 boopme

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Posted 02 April 2012 - 08:13 PM

LOL, let us know!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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