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how do i avoid keyloggers or hackers

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#1 lotionfatale


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Posted 29 March 2012 - 01:01 AM

yesterday i received an email from my gaming account stating that i made a service that was charged on a card (not my card though)

anyway long story short, my gaming account was hacked and i have no idea how it happened. i dont click on links nor download exe files/trojans. i dont really dabble on those kind of things.

i do however download sometimes, torrents, very rarely. i go to websites (if u know what i mean) but only the popular ones. where do u think i got this keylog or hack? how did it happen? i use gmail and on the bottom of the details part it doesnt appear that my email was compromised just my gaming account.

i currently have avast and ad-aware, malware bytes, all of them are updated. i dont run them every day though. so it means i have security.
my question is

a)do i need to turn on my windows firewall all the time? it seems it lags my internet ..
b)i already ran cc cleaner, rkiller, malware bytes, ad aware, avast, spybot search and destroy, super anti spyware. is there anything else i missed?
c)could the hacker go in my email without showing up on the ip log / details (gmail only feature)
d)am i safe now or not?
e)should i reformat my pc? the thought of reinstalling stuff makes me wanna puke or just buy a new pc.
f)i work on my computer part of my work involves a lot of opening different websites and using different programs. i just do what my boss tells me to do. the thing is, does this mean that my computer has more propensity of being compromised due to the nature of my career? does it mean i should have a different pc for my banking/gaming stuff and seperate for work?
g)how do these hackers/keyloggers work and how come big gaming giant companies have not caught them? simply looking at the ip logs he can be traced right? the person will hack the gaming account and take the credit card from there, especially if the owner also clicks any links from a phishing attempt sent by the hacker himself digused as a customer service person.

i know that sounds funny i suppose i am disheartened. thanks in advance for the answers i'd greatly appreciate any tips.

*i would like to add that when i ran anti virus anti spyware/malware rootkit scanner i never found anything except babylon toolbar and a thing called pup.

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 noknojon


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Posted 29 March 2012 - 02:47 AM

Hi -
A load of questions that many of us are always concerned about all the time -
a)do i need to turn on my windows firewall all the time? - YES , now you know why -
b)is there anything else i missed? - Yes, a Firewall (Windows7 Firewall is good) and your antivirus needs to be always active
c)could the hacker go in my email without showing up on the ip log / details (gmail only feature) Yes - Gmail and Yahoo are not 100% safe
d)am i safe now or not? Not without a Firewall (Just turn on Windows7 Firewall)
e)should i reformat my pc? - No , not required now
f)does it mean i should have a different pc for my banking/gaming stuff and seperate for work? - I would
g)how do these hackers/keyloggers work and how come big gaming giant companies have not caught them? - Ask the FBI why they never catch all the scammers (Report it to FBI sites)! It is because most scammers operate from outside USA (Nigeria, Russia, China and other places)

These are only brief answers, with a few tips that may help in the future -

The type of sites that you visit require you to have an Antivirus and a Firewall always turned on. Plus no torrent site is ever 100% safe
Remember that you are scanning after the event has already occured, and doing very little to prevent the problems

Report this to the gaming account site that you mention. They should be more secure, also the fault is often at your end
avast! should be always active, updated, and should scan every day
Malwarebytes Pro (paid version) is always better than just running a scan after you may be infected

If you are still concerned that there may be an infection / hacker active on your system, please post a new topic under the Am I Infected area of the forum

Regards -

#3 rotor123


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Posted 29 March 2012 - 01:32 PM

I'll go one step further

What is the difference between formatting and installing everything again versus buying a new computer?
A new computer costs more and you still have to install everything.

Me, I'd get rid of the babylon toolbar.
PUP means "Potentially Unwanted Program" Really think about if you want to keep it.

I use a cheap Laptop for one use only. Financial stuff. I use it for online banking, online bill paying, Online shopping (Newegg & Amazon and one other legit website) And Income Taxes only
No Email, No Web Browsing
When I bought it I paid $329 New on Sale, You might think about a netbook for those purposes.

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#4 quietman7


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Posted 29 March 2012 - 02:44 PM

In many cases gaming sites are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. They can lead to other sites containing malware which you can inadvertently download without knowledge. Users visiting such sites may encounter innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. For these reasons gaming sites can put you at risk to fraud, phishing and theft of personal data. Even if the gaming site is a clean site, there is always the potential of some type of malware making its way there and then onto your system. In some instances an infection may have caused so much damage to your system that it cannot be successfully cleaned or repaired. In those cases, recovery is not possible and the only option is to reformat/reinstall the OS.

...Microsoft Security has issued a research report where it notifies that virus creators are continuously assaulting online video game players...a malicious family of software programs are seeking out popular online computer games such as World of Warcraft, Maple Story, Lineage and several others. According to Microsoft’s seventh Security Intelligence Report, cybercrooks use computer worm parasites for stealing confidential personal information from local computer users through online games, unsecured file sharing and removable disk drives...The most dangerous and prevalent malware involve Taterf and Conficker worms which have infected millions of computer systems worldwide...

Malware Makers Target Online Games to Spread Worms

Microsoft warned video game developers...that their PC games are now a target for criminals...Popular massively multiplayer online games, such as World of Warcraft, have created a market for valuable game identities...Using malware or software designed to infiltrate a computer system, hackers steal account information...

Microsoft warns game developers of cyber thieves

...Gaming sites are becoming a growth area for malware and other security threats. The newer threats are sophisticated and are designed to draw in unsuspecting users...

Game Sites Next Big Malware Target?

The design of online game architecture creates an open door for hackers...hackers and malware hoodlums go where the pickings are easy -- where the crowds gather. Thus, Internet security experts warn game players that they face a greater risk of attack playing games online because few protections exist....traditional firewall and antimalware software applications can't see any intrusions. Game players have no defenses...Online gaming sites are a major distribution vehicle for malware....

MMO Security: Are Players Getting Played?

...Moral of the story?
1. Do not allow online games
2. Block ports used by online games
3. Block sites related to these online games
4. Educate your users...

online game + online trade = Trojan Spy

Security researchers...poked around in World of Warcraft and other online games, finding vulnerabilities and exploiting the system using online bots and rootkit-like techniques to evade detection...Some Trojan Web sites have done what they can do to collect gamers' authentication information so they can loot their characters (and) accounts.

Real Flaws in Virtual Worlds: Exploiting Online Games

...a very significant release for Gamers everywhere with the addition of a variety of password stealers directly targeting Online games. The main targets are mostly based in Eastern Asia (Lineage Online, Legend Of Mir, ZT Online just to name a few), but World of Warcraft and Valve’s Steam client are high on the hit-list too...

Taterf – all your drives are belong to me!

Using gaming sites is almost a guaranteed way to get yourself infected!!
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