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Compute wont turn on.


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8 replies to this topic

#1 iml2an

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Posted 28 March 2012 - 10:22 AM

My PC won't turn on. A window opens saying if i want to open it in Safe Mode, Safe Mode with Command Prompt, Safe Mode with Network, Start windows normally, etc. When i click any of these options the computer starts again and the cycle repeats. I have attached a picture of what shows up when i open the PC. Thanks for your help!

Here is the thread that i posted before and all the steps that i had followed.

Posted Image

EDIT: Sorry but my R does not function properly all the time as you can see in the title.

Edited by iml2an, 28 March 2012 - 10:23 AM.


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#2 TheForgottenGod

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Posted 28 March 2012 - 10:33 AM

This may or may not be the problem, but did you do a window update called update for window 7 for x64-based systems (KB2506014) important/.8mb I noticed in the past this was causing a boot loop on a few laptops I worked on the past. If you got a window 7 disk insert it into your DVD/cd rom and choice repair windows and maby it might fix boot loop or in advance options might let you use system recovery and might take you to a time when window was working. However, it depends if you got a window 7 disk. There iswindow 7 repair disk I found on Sevenforums.

Here

Update sorry wrong link

Edited by TheForgottenGod, 28 March 2012 - 10:36 AM.


#3 iml2an

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Posted 28 March 2012 - 10:38 AM

I am running windows xp, not windows 7.

#4 TheForgottenGod

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Posted 28 March 2012 - 10:39 AM

Ah. Sorry kept thinking you where running window 7. Sadly I not sure where a safe Download of window xp would be, but same thing would apply with using it as a repair disk.


"Sorry about typos, typing from my iPad 2 autocorrect hate me"

Edited by TheForgottenGod, 28 March 2012 - 10:43 AM.


#5 iml2an

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Posted 28 March 2012 - 12:42 PM

Thanks for your help anyways.

#6 Orange Blossom

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Posted 29 March 2012 - 12:13 AM

I have reported this topic to those who specialize in non-booting computers caused by malware. Please await their reply. This topic will likely be moved to the log forum boopme had referred you to previously.

Orange Blossom :cherry:
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#7 iml2an

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Posted 29 March 2012 - 02:52 PM

Thank you!

#8 JSntgRvr

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Posted 31 March 2012 - 02:02 PM

:welcome:

We will need to view the system status from an external environment. You will need a USB drive and a CD to burn. There will be several steps to follow.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh by noahdfear to your USB drive
  • Also Download Query.exe by noahdfear to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.
  • Once this process is completed, download Dumpit by noahdfear to the USB drive.
  • Remove the USB & CD and insert them in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Then type bash driver.sh -af
  • Press Enter
  • You will be prompted to input a filename.
  • Type the following:

    Winlogon.exe

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    volsnap.sys

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    explorer.exe

  • Press Enter
  • After it has completed the search enter the next file to be searched
  • Type the following:

    Userinit.exe

  • Press Enter
  • After the search is completed type Exit and press Enter.
  • After it has finished a report will be located in the USB drive as filefind.txt
  • While still in the Open Terminal, type bash query.sh
  • Press Enter
  • After it has finished a report will be located in the USB drive as RegReport.txt
  • Close the Open Terminal.
  • Confirm that you see the file dumpit in your USB drive and double click on it.
  • After it has finished a report will be located in your USB drive named mbr.zip
  • Plug the USB back into the clean computer post the contents of the report.txt, filefind.txt and RegReport.txt in your next reply. The mbr.zip file must be attached to your reply.

No request for help throughout private messaging will be attended.

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#9 JSntgRvr

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Posted 05 April 2012 - 08:56 PM

Due to the lack of feedback this Topic is closed. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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