Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

One quick question


  • Please log in to reply
7 replies to this topic

#1 blu5kwms

blu5kwms

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:49 PM

Posted 28 March 2012 - 05:52 AM

**if i wrote this is in the wrong place, oops :wacko:

i was going through stat sites listed from a group on last.fm (half were old, sold, or abandoned) when i noticed that my "working in the background" cursor was on for quite a while and then i saw a message from my windows taskbar saying "warning, infection found" or something like that. i closed my browser and saw smart fortress on my desktop (never even heard of it)

i did feel uneasy so i disconnected from the internet immediately and it did try to stop avira but luckily it was caught and i deleted it. after rebooting my computer i did a full scan with avira (clear results) and one with malwarebytes (also clear results.)

everything seems fine now; should i do this anyway: http://www.bleepingcomputer.com/virus-removal/remove-smart-fortress-2012 or should everything be fine?

Edited by Blade, 28 March 2012 - 06:05 AM.
Moved to AII - Blade


BC AdBot (Login to Remove)

 


#2 TheForgottenGod

TheForgottenGod

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:49 PM

Posted 28 March 2012 - 10:56 AM

Try and run superAntiSpyware and see if Malwarebytes left some files behind. But if you are not having anymore issues with smart fortress I belive you will be fine. Hopefully lol

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:49 PM

Posted 28 March 2012 - 12:05 PM

Hello and welcome/ Lets do these and be sure.


Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

Run RKill....


Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 blu5kwms

blu5kwms
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:49 PM

Posted 29 March 2012 - 10:40 AM

ok new info:

i was browsing and then all of a sudden everything pretty much stopped and i got the little windows messages saying that "this and that" has stopped working, but a lot of them and i turned my computer off and put it back on, then when i tried to click something it said "windows explorer has stopped working" (and ive restarted about 3 times and it has said this everytime) then something else will "stop working" (groove monitor utility, task scheduler, etc. )

i did two quick scans with malwarebytes and i got: Exploit.drop, Backdoor.Agent (2 of those,) and Rootkit.0Access (3 of those.) I havent done the above directions yet because i thought i would say that ahead of time but i will do them in a bit (unless you have more steps/info) and thanks for the welcome and help.

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:49 PM

Posted 29 March 2012 - 12:00 PM

Hello. this,Rootkit.0Access is what screwing things up.
This is a different danger.. Backdoor.Agent

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 blu5kwms

blu5kwms
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:49 PM

Posted 29 March 2012 - 01:02 PM

oh no -.-

well at least i have two computers and luckily i never do secure things like banking or shopping and stuff on my laptop. i used my laptop for more social stuff and as soon as that happened this morning, i cleared everything i could from browsers and did a disk clean up. yes i would like to clean it as much as possible. guess i'll be looking for a new one sooner than i thought :/

we do have a modem provided by our isp, should i change anything there too or contact them??

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:49 PM

Posted 29 March 2012 - 01:23 PM

OK, fine ... Then we need a deeper look. Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 blu5kwms

blu5kwms
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:49 PM

Posted 31 March 2012 - 01:03 PM

just thought i would say those steps went well (guess i should have said that earlier :S) http://www.bleepingcomputer.com/forums/topic448181.html




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users