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zero access b requires manual removal norton 360


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11 replies to this topic

#1 trc4949

trc4949

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  • 6 posts
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  •  
  • Local time:05:59 PM

Posted 27 March 2012 - 10:57 PM

Hi,

I will put myself on the hotseat here. Need help please in removing trojan.zeroaccess.b.

norton 360 says i have it.

I am using windows 7 64 bit.

NOTE: i am also uploading as attached file aswMBR.txt which is log file of that quick scan. I did not apply any fixes,, this is just the log file of the aswMBR scan

*thank you* in advance for any help in removing this...



.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Thomas at 23:37:58 on 2012-03-27
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8183.5573 [GMT -4:00]
.
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SysWOW64\AstSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Micro Niche Finder\srvany.exe
C:\Program Files (x86)\Micro Niche Finder\bggoogle.exe
C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\Program Files (x86)\hp\Button Manager\BM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Windows\SysWOW64\UAService7.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\TextPad 4\TextPad.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
uRun: [cdloader] "C:\Users\Thomas\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [PxDotNetLoader] "C:\Program Files (x86)\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe"
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
mRun: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Thomas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Become an Affiliate - College Degrees.url
StartupFolder: C:\Users\Thomas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\go.gif
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPBUTT~1.LNK - C:\Program Files (x86)\hp\Button Manager\BM.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
mPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
Trusted Zone: google.com\adwords
Trusted Zone: magicjack.com\my
Trusted Zone: talk4free.com\reg
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/3,0,0,6116/mcfscan.cab
TCP: DhcpNameServer = 192.168.1.1 71.243.0.12
TCP: Interfaces\{6A585393-F3C7-4D47-AC86-B0271D61F43E} : DhcpNameServer = 192.168.1.1 71.243.0.12
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~4\Office12\GRA32A~1.DLL
Handler: x-atng - {7e8717b0-d862-11d5-8c9e-00010304f989} - C:\Program Files (x86)\Fidelity Investments\Fidelity Active Trader\System\atngprot.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
mRun-x64: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun-x64: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
mRun-x64: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Thomas\AppData\Roaming\Mozilla\Firefox\Profiles\6j6r5f05.default\
FF - prefs.js: browser.startup.homepage -
FF - prefs.js: network.proxy.http_port - 80
FF - prefs.js: network.proxy.type - 1
.
============= SERVICES / DRIVERS ===============
.
R0 ahcix64s;ahcix64s;C:\Windows\system32\DRIVERS\ahcix64s.sys --> C:\Windows\system32\DRIVERS\ahcix64s.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120317.002\BHDrvx64.sys [2012-3-22 1157240]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys --> C:\Windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120324.004\IDSviA64.sys [2012-3-27 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS --> C:\Windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [?]
R2 Ast Service;Ast Service;C:\Windows\System32\AstSrv.exe [2012-2-2 57344]
R2 Micro Niche Finder Background Download Service;Micro Niche Finder Background Download Service;C:\Program Files (x86)\Micro Niche Finder\srvany.exe [2011-5-10 8192]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccsvchst.exe [2011-10-11 126400]
R2 WDDMService;WDDMService;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2011-3-9 288768]
R2 WDFME;WD File Management Engine;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [2011-3-9 1066896]
R2 WDSC;WD File Management Shadow Engine;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [2011-3-9 491920]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-7 138360]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-7 135664]
S2 LVPrcS64;Process Monitor;c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe --> c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe [?]
S3 DCamUSBNovatek;USB2.0 UVC Camera;C:\Windows\system32\Drivers\nvtcam.sys --> C:\Windows\system32\Drivers\nvtcam.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-7 135664]
S3 ICDUSB3;ICDUSB3;C:\Windows\system32\Drivers\ICDUSB3.sys --> C:\Windows\system32\Drivers\ICDUSB3.sys [?]
S3 ivusb;Initio Driver for USB Default Controller;C:\Windows\system32\DRIVERS\ivusb.sys --> C:\Windows\system32\DRIVERS\ivusb.sys [?]
S3 LVUSBS64;Logitech USB Monitor Filter;C:\Windows\system32\DRIVERS\LVUSBS64.sys --> C:\Windows\system32\DRIVERS\LVUSBS64.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S4 .1262818619;1262818619;C:\Program Files (x86)\1262818619\Thomas1262818619L.exe --> C:\Program Files (x86)\1262818619\Thomas1262818619L.exe [?]
.
=============== Created Last 30 ================
.
2012-03-28 05:18:22 -------- d-----w- C:\FRST
2012-03-28 02:38:40 -------- d-----w- C:\Program Files (x86)\ESET
2012-03-28 01:57:17 -------- d-sh--w- C:\$RECYCLE.BIN
2012-03-28 01:48:45 98816 ----a-w- C:\Windows\sed.exe
2012-03-28 01:48:45 518144 ----a-w- C:\Windows\SWREG.exe
2012-03-28 01:48:45 256000 ----a-w- C:\Windows\PEV.exe
2012-03-28 01:48:45 208896 ----a-w- C:\Windows\MBR.exe
2012-03-28 00:13:00 -------- d-----w- C:\Users\Thomas\AppData\Local\NPE
2012-03-27 18:19:46 27256 ----a-w- C:\Windows\System32\drivers\FixZeroAccess.sys
2012-03-27 13:10:44 -------- d-----w- C:\Users\Thomas\AppData\Local\{60C5E455-2202-420E-B325-40E92AEE37A7}
2012-03-27 13:10:31 -------- d-----w- C:\Users\Thomas\AppData\Local\{3E591BF0-69A3-4EBA-89C9-D0C93B7A7B3F}
2012-03-26 13:13:05 -------- d-----w- C:\Users\Thomas\AppData\Local\{24497BA5-8421-48C7-AB12-3D7B49859D98}
2012-03-26 13:12:55 -------- d-----w- C:\Users\Thomas\AppData\Local\{41C8BCDD-98DB-4B37-AD89-7B1FCA0AAEF7}
2012-03-26 12:55:40 -------- d-----w- C:\Users\Thomas\AppData\Local\{1F94E951-8C81-4AEF-B069-2CA100FC5747}
2012-03-26 12:55:28 -------- d-----w- C:\Users\Thomas\AppData\Local\{73DE0481-F299-4F01-BEAD-E5E61E67108C}
2012-03-25 21:40:34 -------- d-----w- C:\Users\Thomas\AppData\Local\{3F06D768-EEC9-4B86-B5A6-64C6A59F53E1}
2012-03-25 21:40:24 -------- d-----w- C:\Users\Thomas\AppData\Local\{1F445EDE-6CAF-41A1-9098-EFC64ADF0C2D}
2012-03-24 21:00:58 -------- d-----w- C:\Users\Thomas\AppData\Local\{3D31979E-CC70-4E84-9844-CE678EDE29EE}
2012-03-24 21:00:45 -------- d-----w- C:\Users\Thomas\AppData\Local\{A8B076A9-23A1-4B3C-833E-F9CA41D2B55E}
2012-03-23 16:31:47 -------- d-----w- C:\Users\Thomas\AppData\Local\{BC0387E9-3A54-4E88-B52D-8F7D90125BBE}
2012-03-23 16:31:37 -------- d-----w- C:\Users\Thomas\AppData\Local\{91C52611-E632-46C0-8741-BA01B9A69683}
2012-03-22 22:45:55 -------- d-----w- C:\Users\Thomas\AppData\Local\{CCE10E1F-7E29-4766-AB3A-452E301E86B8}
2012-03-22 22:45:45 -------- d-----w- C:\Users\Thomas\AppData\Local\{B6BE6E59-A238-4CF3-B9BC-4C0EDEF3D17C}
2012-03-22 22:26:24 -------- d-----w- C:\Users\Thomas\AppData\Local\{7B6ADE98-0DBA-42EB-ABCA-B8473444BE13}
2012-03-22 20:52:30 -------- d-----w- C:\Users\Thomas\AppData\Local\{0B478894-44F7-472C-80AE-774C26D589BC}
2012-03-21 14:46:46 -------- d-----w- C:\Users\Thomas\AppData\Local\{D577C03A-0EFC-4703-886B-97403A998836}
2012-03-21 14:46:34 -------- d-----w- C:\Users\Thomas\AppData\Local\{712E73AD-0E2A-4392-8509-E8E24CED1377}
2012-03-20 23:43:58 -------- d-----w- C:\Users\Thomas\AppData\Local\{E129F934-8966-4C2E-ADD4-8DE5E6EF178F}
2012-03-20 23:43:48 -------- d-----w- C:\Users\Thomas\AppData\Local\{79D0491E-4C1F-4381-80E5-017AD8B29C23}
2012-03-20 19:53:36 -------- d-----w- C:\Users\Thomas\AppData\Local\{5601BEB0-2935-4003-A375-EE4ABB4154EB}
2012-03-20 19:53:26 -------- d-----w- C:\Users\Thomas\AppData\Local\{5A70B61B-F4B9-4A50-9A53-48FF12211868}
2012-03-20 03:34:45 -------- d-----w- C:\Users\Thomas\AppData\Local\{C677A98D-16E9-41B8-9716-E41404ED17A4}
2012-03-20 03:34:35 -------- d-----w- C:\Users\Thomas\AppData\Local\{BEB95CE9-A891-4071-AB63-7D3CFD0E6993}
2012-03-19 17:13:19 -------- d-----w- C:\Users\Thomas\AppData\Local\{53A9A96D-A9FA-4E6F-9E97-DF3266DF51DB}
2012-03-19 14:16:59 -------- d-----w- C:\Users\Thomas\AppData\Local\{02A2C3B3-C9E8-4B42-B665-D211BB7F2DB0}
2012-03-19 14:16:48 -------- d-----w- C:\Users\Thomas\AppData\Local\{4A2FCD2D-707E-4A38-8AC7-6941D73DD5A4}
2012-03-19 13:43:51 -------- d-----w- C:\Users\Thomas\AppData\Local\{8F6EEA41-DCF1-4BA8-BA06-656847D8E05B}
2012-03-19 00:42:10 -------- d-----w- C:\Users\Thomas\AppData\Local\{D339B9E9-3BBB-46DB-86D4-8E02EF5C2C48}
2012-03-19 00:41:59 -------- d-----w- C:\Users\Thomas\AppData\Local\{5C02E837-98DB-4E16-BE69-8E56E3456BF8}
2012-03-18 21:06:13 -------- d-----w- C:\Users\Thomas\AppData\Local\{B4AC0D50-8E3A-4462-83F7-010900174A99}
2012-03-18 21:06:03 -------- d-----w- C:\Users\Thomas\AppData\Local\{C74077E7-833A-4DFE-B192-9E5DC5196A8C}
2012-03-17 20:50:45 -------- d-----w- C:\Users\Thomas\AppData\Local\{95AF6E8A-9289-4E8A-9983-EDD3F37772F0}
2012-03-17 20:50:35 -------- d-----w- C:\Users\Thomas\AppData\Local\{A38BF05A-C23D-4C21-84B7-DDB7741726CA}
2012-03-16 13:44:54 -------- d-----w- C:\Users\Thomas\AppData\Local\{127EBF0B-9F7E-4C74-B578-5AA5EF1E41AB}
2012-03-16 13:44:43 -------- d-----w- C:\Users\Thomas\AppData\Local\{56D4482E-D5F3-48C0-9217-4CD3E81254F9}
2012-03-15 18:47:11 -------- d-----w- C:\Users\Thomas\AppData\Local\{162CCD8D-DA7C-4F55-BB91-5FD51715245E}
2012-03-15 18:47:00 -------- d-----w- C:\Users\Thomas\AppData\Local\{F891B0CC-2CC8-4C96-9FA7-824B6E68DB61}
2012-03-14 13:35:09 -------- d-----w- C:\Users\Thomas\AppData\Local\{94FAAB06-77A3-4B13-A9EC-068C2C567E2B}
2012-03-14 13:34:57 -------- d-----w- C:\Users\Thomas\AppData\Local\{5BABB280-63C4-40F3-9BB7-AC461D598B20}
2012-03-13 13:27:24 -------- d-----w- C:\Users\Thomas\AppData\Local\{22076296-ACAB-48B4-89C1-008400F87F2C}
2012-03-13 13:27:13 -------- d-----w- C:\Users\Thomas\AppData\Local\{89E99148-06CE-4188-A7A6-62BD6C2986B2}
2012-03-13 04:55:53 -------- d-----w- C:\Users\Thomas\AppData\Local\{A1E3B358-AE4A-47D4-8875-C53D42E411C3}
2012-03-13 04:55:43 -------- d-----w- C:\Users\Thomas\AppData\Local\{31676862-8DD6-4281-9B1E-FBC7CEDBA152}
2012-03-12 15:29:30 -------- d-----w- C:\Users\Thomas\AppData\Local\{1FC3CE51-B40D-4DB9-B4DA-5DDF3FE206AF}
2012-03-12 15:29:18 -------- d-----w- C:\Users\Thomas\AppData\Local\{821D8119-7D24-462C-9915-55069FA7F8C9}
2012-03-12 03:28:53 -------- d-----w- C:\Users\Thomas\AppData\Local\{8D3B5E4B-3CA5-4B00-A5D9-12C7AD4B4E51}
2012-03-12 03:28:43 -------- d-----w- C:\Users\Thomas\AppData\Local\{C201E1CE-4273-4451-8185-078225D6E11C}
2012-03-10 22:14:43 -------- d-----w- C:\Users\Thomas\AppData\Local\{D3B39DDA-E918-46F4-8DE6-FBB5BF5C5384}
2012-03-10 22:14:33 -------- d-----w- C:\Users\Thomas\AppData\Local\{B6BCF688-5468-4C72-B0C7-F9E228A0673D}
2012-03-09 16:09:25 -------- d-----w- C:\Users\Thomas\AppData\Local\{3869B685-9B40-4B0B-9C7F-E492CEF01B33}
2012-03-09 16:09:15 -------- d-----w- C:\Users\Thomas\AppData\Local\{3210E585-13E9-423A-A50B-6A4F34A35946}
2012-03-09 13:49:34 -------- d-----w- C:\Users\Thomas\AppData\Local\{FF89F448-5D05-4989-BF78-E44373A0F3A8}
2012-03-09 13:49:18 -------- d-----w- C:\Users\Thomas\AppData\Local\{7983D049-578B-4FD6-BE92-C6A15DFBEBBE}
2012-03-08 20:08:24 -------- d-----w- C:\Users\Thomas\AppData\Local\{A039A0BE-392B-4C4E-B610-10DA71D22AFD}
2012-03-08 20:08:14 -------- d-----w- C:\Users\Thomas\AppData\Local\{F76546F5-7F57-4C8B-B585-23AD4279B12C}
2012-03-08 04:03:56 -------- d-----w- C:\Users\Thomas\AppData\Local\{884A38BE-24D7-4F76-BBEE-538DA4ED9B1B}
2012-03-08 04:03:46 -------- d-----w- C:\Users\Thomas\AppData\Local\{72B37F45-2214-48F3-B62E-FDE52DD70836}
2012-03-07 13:53:22 -------- d-----w- C:\Users\Thomas\AppData\Local\{5BB90F7D-EA8B-4FEC-83BB-F20308C68203}
2012-03-07 13:53:12 -------- d-----w- C:\Users\Thomas\AppData\Local\{68533A8E-794E-4B30-8030-7FF0E9408346}
2012-03-07 05:17:25 -------- d-----w- C:\Users\Thomas\AppData\Local\{5D47656F-942C-4970-AD3C-7FBA52E222C7}
2012-03-07 02:26:43 -------- d-----w- C:\Users\Thomas\AppData\Local\{B109EAB4-E943-48F8-801C-BC8DBDFC6393}
2012-03-07 02:26:33 -------- d-----w- C:\Users\Thomas\AppData\Local\{4DF50EE0-7ABD-4165-9D4F-6258F9BA713F}
2012-03-06 13:34:45 -------- d-----w- C:\Users\Thomas\AppData\Local\{671FD637-8F7C-402E-8231-88CE2879B7D7}
2012-03-06 13:34:35 -------- d-----w- C:\Users\Thomas\AppData\Local\{B48730A6-D4EB-41A6-B823-8359C08A408F}
2012-03-05 14:04:06 -------- d-----w- C:\Users\Thomas\AppData\Local\{D8DCFA59-DF2E-4E17-B8D1-660891A6B5A9}
2012-03-05 14:03:56 -------- d-----w- C:\Users\Thomas\AppData\Local\{5871F460-CD77-47AF-BE42-F594E8669D2F}
2012-03-05 13:41:22 -------- d-----w- C:\Users\Thomas\AppData\Local\{0231866A-2B4E-4DBF-85E2-4B816C2F1E3D}
2012-03-04 21:14:56 -------- d-----w- C:\Users\Thomas\AppData\Local\{7FC8BF18-33AA-438C-9F5C-D17BDC1F4B6B}
2012-03-04 21:14:46 -------- d-----w- C:\Users\Thomas\AppData\Local\{AB730207-E7FD-4C98-858F-F1CC763719F9}
2012-03-03 22:58:20 -------- d-----w- C:\Users\Thomas\AppData\Local\{E37A5D29-64BF-4DE3-B57B-BBFE9AF831D1}
2012-03-03 22:58:11 -------- d-----w- C:\Users\Thomas\AppData\Local\{75671CA6-BC51-4756-BC0F-98F0300560E7}
2012-03-03 02:43:22 -------- d-----w- C:\Users\Thomas\AppData\Local\{6EDF6004-B4B3-44ED-9040-6256BC79F667}
2012-03-03 02:43:12 -------- d-----w- C:\Users\Thomas\AppData\Local\{BBC3C428-2276-4823-B0ED-A273EBB554AE}
2012-03-02 14:02:09 -------- d-----w- C:\Users\Thomas\AppData\Local\{D344828F-C801-4C54-A8ED-042C4E92830C}
2012-03-02 14:01:59 -------- d-----w- C:\Users\Thomas\AppData\Local\{9F0AF4AB-5499-4438-B30F-F99C37B8C74E}
2012-03-01 13:58:58 -------- d-----w- C:\Users\Thomas\AppData\Local\{7A7B66C1-002A-4C77-A479-917FDA86C7E8}
2012-03-01 13:58:48 -------- d-----w- C:\Users\Thomas\AppData\Local\{C3157C5B-A737-4C70-B390-63E72DEB6141}
2012-03-01 05:05:01 -------- d-----w- C:\Users\Thomas\AppData\Local\{E17B3EA2-CA22-4106-AB6F-E73914CA1663}
2012-02-29 14:39:28 -------- d-----w- C:\Users\Thomas\AppData\Local\{A36497A0-4BE5-4C66-A623-306FF3FF1640}
2012-02-29 14:39:16 -------- d-----w- C:\Users\Thomas\AppData\Local\{AD0CB3AA-8E73-46CC-8AFE-F26470AD8303}
2012-02-28 14:00:05 -------- d-----w- C:\Users\Thomas\AppData\Local\{6074077F-5FE5-4A24-A102-7BDBCE958BC6}
2012-02-28 13:59:55 -------- d-----w- C:\Users\Thomas\AppData\Local\{08E83394-8C00-489E-AFB5-FD40B0D8EAC2}
2012-02-27 18:25:06 -------- d-----w- C:\Users\Thomas\AppData\Local\{9F248667-1065-46B2-BBB9-E22546479453}
2012-02-27 18:24:49 -------- d-----w- C:\Users\Thomas\AppData\Local\{56F96E6D-FEB3-476A-9396-D82DDB0C1BAC}
.
==================== Find3M ====================
.
2012-03-12 15:48:37 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-03-02 02:34:13 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-01-13 01:40:28 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2012-01-13 01:40:27 175616 ----a-w- C:\Windows\System32\msclmd.dll
2010-03-31 15:36:24 81920 ----a-w- C:\Program Files\devcon_amd64.exe
.
============= FINISH: 23:38:18.55 ===============

Attached Files


Edited by trc4949, 27 March 2012 - 11:28 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:59 PM

Posted 28 March 2012 - 12:34 AM

Hello and Welcome to Bleeping Computer!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

1.Do not run any other tool untill instructed to do so!
doing so will only at best cause you unneeded worry as it finds our backups and may even list our tools
and at worst can cause conficts with our tools and lead to unforseen things to happen2.Please Do not Attach logs or put in code boxes.
besides the time it takes me to open the reports it makes it harder to find something if I need to go back to do more research and putting them in code boxes just makes them so hard to read3. After each step give me a little feedback
It does not need to be long but just something so I know how things are going it can be something like
I am still getting redirected
The computer is running as it should
Don't put things like - it is the same as before or still the same this just makes me go back and look for you last feedback as to how things are4. read every post completely before doing anything
Pay special attention to the Notes** I have put in
These are things I have found that happen allot and can be taken care of easily just by reading the Notes**

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


Backup any files that cannot be replaced

If you have not done it yet spend a few minutes to backup any files that cannot be replaced. Removing malware can be unpredictable and this may save you and me allot of grief later.

You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

you may want to backup the whole harddrive there is some good info in the Preparation Guide on how to make full backups and how to restore it back if something goes wrong. Read the tutorial and print it out so you will know what to do in case the unforeseen happens.

When you have the files backed up you may do the following.


Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 trc4949

trc4949
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:05:59 PM

Posted 28 March 2012 - 09:29 AM

Ok I did combofix.

I shut off my norton 360 antivirus auto protect and smart firewall.

After combofix I did a full norton 360 virus scan and the zero access virus b still shows up as needing manual removal.

I will be in front of computer the next 14 hours and can reply to posts usually within 30 minutes to an hour.

here is combofix log:



ComboFix 12-03-28.01 - Thomas 03/28/2012 9:53.2.8 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8183.6143 [GMT -4:00]
Running from: c:\users\Thomas\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-02-28 to 2012-03-28 )))))))))))))))))))))))))))))))
.
.
2012-03-28 13:57 . 2012-03-28 13:57 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-03-28 05:18 . 2012-03-28 05:19 -------- d-----w- C:\FRST
2012-03-28 00:13 . 2012-03-28 00:39 -------- d-----w- c:\users\Thomas\AppData\Local\NPE
2012-03-27 18:19 . 2012-03-28 00:39 27256 ----a-w- c:\windows\system32\drivers\FixZeroAccess.sys
2012-03-12 15:48 . 2012-03-12 15:48 -------- d-----w- c:\program files (x86)\Common Files\Java
2012-03-12 15:48 . 2012-03-12 15:48 -------- d-----w- c:\program files (x86)\Java
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-03-12 15:48 . 2010-04-18 20:20 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-03-02 02:34 . 2011-07-08 13:51 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-01-13 01:40 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2012-01-13 01:40 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2010-03-31 15:36 . 2010-03-31 15:36 81920 ----a-w- c:\program files\devcon_amd64.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cdloader"="c:\users\Thomas\AppData\Roaming\mjusbsp\cdloader2.exe" [2011-08-23 50592]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"PxDotNetLoader"="c:\program files (x86)\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe" [2011-11-09 43880]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"UpdatePRCShortCut"="c:\program files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"googletalk"="c:\program files (x86)\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2011-09-05 36760]
"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
.
c:\users\Thomas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Become an Affiliate - College Degrees.url [2011-6-10 74]
go.gif [2010-12-16 29425]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Button Manager.lnk - c:\program files (x86)\hp\Button Manager\BM.exe [2010-7-23 61440]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2011-3-9 4236288]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"HideSCAHealth"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-08 135664]
R2 LVPrcS64;Process Monitor;c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-08 135664]
R3 ICDUSB3;ICDUSB3;c:\windows\system32\Drivers\ICDUSB3.sys [x]
R3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\DRIVERS\ivusb.sys [x]
R3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys [x]
R3 LVUSBS64;Logitech USB Monitor Filter;c:\windows\system32\DRIVERS\LVUSBS64.sys [x]
R3 LVUVC64;QuickCam Orbit/Sphere MP(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
R4 .1262818619;1262818619;c:\program files (x86)\1262818619\Thomas1262818619L.exe [x]
S0 ahcix64s;ahcix64s;c:\windows\system32\DRIVERS\ahcix64s.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120317.002\BHDrvx64.sys [2012-03-02 1157240]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120324.004\IDSvia64.sys [2011-11-30 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS [x]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [x]
S2 Micro Niche Finder Background Download Service;Micro Niche Finder Background Download Service;c:\program files (x86)\Micro Niche Finder\srvany.exe [2003-04-18 8192]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe [2011-08-04 126400]
S2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2011-03-09 288768]
S2 WDFME;WD File Management Engine;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [2011-03-09 1066896]
S2 WDSC;WD File Management Shadow Engine;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [2011-03-09 491920]
S3 DCamUSBNovatek;USB2.0 UVC Camera;c:\windows\system32\Drivers\nvtcam.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-02-07 138360]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-03-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-08 01:04]
.
2012-03-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-08 01:04]
.
2012-03-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3834363429-1959649528-2144942650-1001Core.job
- c:\users\Thomas\AppData\Local\Google\Update\GoogleUpdate.exe [2010-01-06 22:17]
.
2012-03-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3834363429-1959649528-2144942650-1001UA.job
- c:\users\Thomas\AppData\Local\Google\Update\GoogleUpdate.exe [2010-01-06 22:17]
.
2012-02-28 c:\windows\Tasks\HPCeeScheduleForThomas.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2009-12-29 22:38]
.
2011-02-23 c:\windows\Tasks\MLD_UPDATE.job
- c:\program files (x86)\MLDownloader\MLDownloader.exe [2009-06-01 17:39]
.
2011-07-01 c:\windows\Tasks\PCDRScheduledMaintenance.job
- c:\program files\PC-Doctor for Windows\pcdr5cuiw32.exe [2009-06-10 11:04]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-15 499608]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = about:blank
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
Trusted Zone: google.com\adwords
Trusted Zone: magicjack.com\my
Trusted Zone: talk4free.com\reg
TCP: DhcpNameServer = 192.168.1.1 71.243.0.12
FF - ProfilePath - c:\users\Thomas\AppData\Roaming\Mozilla\Firefox\Profiles\6j6r5f05.default\
FF - prefs.js: browser.startup.homepage -
FF - prefs.js: network.proxy.http_port - 80
FF - prefs.js: network.proxy.type - 1
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-dBpowerAMP Music Converter - c:\windows\system32\SpoonUninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3834363429-1959649528-2144942650-1001\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:19,3b,69,2c,d9,7f,72,90,af,bd,d3,d4,93,28,24,36,c3,be,86,cb,cb,e8,9f,
5a,6d,25,65,cb,e6,fc,6b,2b,61,5e,3b,0f,7c,61,8c,60,15,de,9a,61,f0,f6,36,79,\
"??"=hex:66,43,45,22,ce,2c,5f,94,79,6e,17,30,97,7f,da,43
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:0b,73,c6,a6,9d,1a,97,d3,b0,c7,e6,61,7b,72,4a,4a,bd,bc,49,8b,ad,97,0f,
00,7f,19,9c,c6,63,8c,7f,7b,ab,40,bd,56,7a,2e,ec,b6,4e,e5,a8,86,5a,35,b1,25,\
"??"=hex:ff,a5,76,e5,62,40,96,f4,2b,3f,ca,03,40,80,cc,f4
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\SysWOW64\AstSrv.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Micro Niche Finder\bggoogle.exe
c:\windows\SysWOW64\UAService7.exe
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
.
**************************************************************************
.
Completion time: 2012-03-28 10:03:22 - machine was rebooted
ComboFix-quarantined-files.txt 2012-03-28 14:03
ComboFix2.txt 2012-03-28 02:01
.
Pre-Run: 666,858,631,168 bytes free
Post-Run: 666,651,815,936 bytes free
.
- - End Of File - - 78B9A770554561D2BAC1A9C4CFF0030F

#4 trc4949

trc4949
  • Topic Starter

  • Members
  • 6 posts
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  • Local time:05:59 PM

Posted 28 March 2012 - 11:10 AM

Just as quick update.

I know I was not supposed to do this, but I was unable to wait to fix my pc.

I ran aswMBR again with the updated virus definitions and then hit the fix button.

Then I did a full norton 360 scan and it now shows that I do not have any viruses.

aswMBR seems to have done the job.

Again sorry for jumping ahead of you but trying to speed up my solution.

Any thing else i should do from here on ?

Here is the aswMBR log.



aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-03-28 11:24:33
-----------------------------
11:24:33.520 OS Version: Windows x64 6.1.7601 Service Pack 1
11:24:33.520 Number of processors: 8 586 0x1E05
11:24:33.520 ComputerName: DESKTOP-PC UserName: Thomas
11:24:37.089 Initialize success
11:24:42.035 AVAST engine defs: 12032801
11:24:54.236 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
11:24:54.239 Disk 0 Vendor: ST375052 HP34 Size: 715404MB BusType: 8
11:24:54.286 Disk 0 MBR read successfully
11:24:54.291 Disk 0 MBR scan
11:24:54.299 Disk 0 unknown MBR code
11:24:54.321 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
11:24:54.348 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 702556 MB offset 206848
11:24:54.389 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 12746 MB offset 1439041536
11:24:54.440 Disk 0 scanning C:\Windows\system32\drivers
11:25:17.496 Service scanning
11:25:57.309 Modules scanning
11:25:57.309 Disk 0 trace - called modules:
11:25:57.340 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
11:25:57.839 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007b41790]
11:25:57.839 3 CLASSPNP.SYS[fffff88001bce43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8007908050]
11:26:25.139 AVAST engine scan C:\Windows
11:26:42.643 AVAST engine scan C:\Windows\system32
11:28:55.492 AVAST engine scan C:\Windows\system32\drivers
11:29:08.815 AVAST engine scan C:\Users\Thomas
11:33:08.775 AVAST engine scan C:\ProgramData
11:36:55.474 Scan finished successfully
11:37:01.761 Disk 0 MBR has been saved successfully to "C:\Users\Thomas\Desktop\MBR.dat"
11:37:01.777 The log file has been saved successfully to "C:\Users\Thomas\Desktop\aswMBR.txt"

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:06:59 PM

Posted 28 March 2012 - 12:57 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 trc4949

trc4949
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  • Members
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  • Local time:05:59 PM

Posted 28 March 2012 - 10:26 PM

here is the combo fix log

i did norton 360 scan. still shows that there are now no viruses anymore.

computer seems fine and running properly.




ComboFix 12-03-28.01 - Thomas 03/28/2012 22:36:26.3.8 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8183.6357 [GMT -4:00]
Running from: c:\users\Thomas\Desktop\ComboFix.exe
Command switches used :: c:\users\Thomas\Desktop\CFScript.txt
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-02-28 to 2012-03-29 )))))))))))))))))))))))))))))))
.
.
2012-03-29 02:40 . 2012-03-29 02:40 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-03-28 05:18 . 2012-03-28 05:19 -------- d-----w- C:\FRST
2012-03-28 00:13 . 2012-03-28 00:39 -------- d-----w- c:\users\Thomas\AppData\Local\NPE
2012-03-27 18:19 . 2012-03-28 00:39 27256 ----a-w- c:\windows\system32\drivers\FixZeroAccess.sys
2012-03-12 15:48 . 2012-03-12 15:48 -------- d-----w- c:\program files (x86)\Common Files\Java
2012-03-12 15:48 . 2012-03-12 15:48 -------- d-----w- c:\program files (x86)\Java
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-03-12 15:48 . 2010-04-18 20:20 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-03-02 02:34 . 2011-07-08 13:51 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-01-13 01:40 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2012-01-13 01:40 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2010-03-31 15:36 . 2010-03-31 15:36 81920 ----a-w- c:\program files\devcon_amd64.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cdloader"="c:\users\Thomas\AppData\Roaming\mjusbsp\cdloader2.exe" [2011-08-23 50592]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"PxDotNetLoader"="c:\program files (x86)\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe" [2011-11-09 43880]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"UpdatePRCShortCut"="c:\program files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"googletalk"="c:\program files (x86)\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2011-09-05 36760]
"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
.
c:\users\Thomas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Become an Affiliate - College Degrees.url [2011-6-10 74]
go.gif [2010-12-16 29425]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Button Manager.lnk - c:\program files (x86)\hp\Button Manager\BM.exe [2010-7-23 61440]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2011-3-9 4236288]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"HideSCAHealth"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-08 135664]
R2 LVPrcS64;Process Monitor;c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe [x]
R3 DCamUSBNovatek;USB2.0 UVC Camera;c:\windows\system32\Drivers\nvtcam.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-08 135664]
R3 ICDUSB3;ICDUSB3;c:\windows\system32\Drivers\ICDUSB3.sys [x]
R3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\DRIVERS\ivusb.sys [x]
R3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys [x]
R3 LVUSBS64;Logitech USB Monitor Filter;c:\windows\system32\DRIVERS\LVUSBS64.sys [x]
R3 LVUVC64;QuickCam Orbit/Sphere MP(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 .1262818619;1262818619;c:\program files (x86)\1262818619\Thomas1262818619L.exe [x]
S0 ahcix64s;ahcix64s;c:\windows\system32\DRIVERS\ahcix64s.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120317.002\BHDrvx64.sys [2012-03-02 1157240]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120324.004\IDSvia64.sys [2011-11-30 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS [x]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [x]
S2 Micro Niche Finder Background Download Service;Micro Niche Finder Background Download Service;c:\program files (x86)\Micro Niche Finder\srvany.exe [2003-04-18 8192]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe [2011-08-04 126400]
S2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2011-03-09 288768]
S2 WDFME;WD File Management Engine;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [2011-03-09 1066896]
S2 WDSC;WD File Management Shadow Engine;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [2011-03-09 491920]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-02-07 138360]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-03-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-08 01:04]
.
2012-03-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-08 01:04]
.
2012-03-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3834363429-1959649528-2144942650-1001Core.job
- c:\users\Thomas\AppData\Local\Google\Update\GoogleUpdate.exe [2010-01-06 22:17]
.
2012-03-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3834363429-1959649528-2144942650-1001UA.job
- c:\users\Thomas\AppData\Local\Google\Update\GoogleUpdate.exe [2010-01-06 22:17]
.
2012-02-28 c:\windows\Tasks\HPCeeScheduleForThomas.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2009-12-29 22:38]
.
2011-02-23 c:\windows\Tasks\MLD_UPDATE.job
- c:\program files (x86)\MLDownloader\MLDownloader.exe [2009-06-01 17:39]
.
2011-07-01 c:\windows\Tasks\PCDRScheduledMaintenance.job
- c:\program files\PC-Doctor for Windows\pcdr5cuiw32.exe [2009-06-10 11:04]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-15 499608]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = about:blank
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
Trusted Zone: google.com\adwords
Trusted Zone: magicjack.com\my
Trusted Zone: talk4free.com\reg
TCP: DhcpNameServer = 192.168.1.1 71.243.0.12
FF - ProfilePath - c:\users\Thomas\AppData\Roaming\Mozilla\Firefox\Profiles\6j6r5f05.default\
FF - prefs.js: browser.startup.homepage -
FF - prefs.js: network.proxy.http_port - 80
FF - prefs.js: network.proxy.type - 1
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-dBpowerAMP Music Converter - c:\windows\system32\SpoonUninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3834363429-1959649528-2144942650-1001\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:19,3b,69,2c,d9,7f,72,90,af,bd,d3,d4,93,28,24,36,c3,be,86,cb,cb,e8,9f,
5a,6d,25,65,cb,e6,fc,6b,2b,61,5e,3b,0f,7c,61,8c,60,15,de,9a,61,f0,f6,36,79,\
"??"=hex:66,43,45,22,ce,2c,5f,94,79,6e,17,30,97,7f,da,43
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:0b,73,c6,a6,9d,1a,97,d3,b0,c7,e6,61,7b,72,4a,4a,bd,bc,49,8b,ad,97,0f,
00,7f,19,9c,c6,63,8c,7f,7b,ab,40,bd,56,7a,2e,ec,b6,4e,e5,a8,86,5a,35,b1,25,\
"??"=hex:ff,a5,76,e5,62,40,96,f4,2b,3f,ca,03,40,80,cc,f4
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\SysWOW64\AstSrv.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Micro Niche Finder\bggoogle.exe
c:\windows\SysWOW64\UAService7.exe
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
.
**************************************************************************
.
Completion time: 2012-03-28 22:46:32 - machine was rebooted
ComboFix-quarantined-files.txt 2012-03-29 02:46
.
Pre-Run: 661,659,942,912 bytes free
Post-Run: 661,488,365,568 bytes free
.
- - End Of File - - 5BA728C8F2F5586C367EA0147319620D

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:59 PM

Posted 28 March 2012 - 10:36 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

BitTorrent [/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 trc4949

trc4949
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:05:59 PM

Posted 28 March 2012 - 11:50 PM

ok system still running fine. no viruses detected with norton 360

bit torrent removed

ccleaner run


mbam log:



Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.29.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Thomas :: DESKTOP-PC [administrator]

3/29/2012 12:36:44 AM
mbam-log-2012-03-29 (00-36-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 197057
Time elapsed: 1 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)










hijackthis



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:47:53 AM, on 3/29/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Thomas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office12\GR469A~1.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
O4 - HKLM\..\Run: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [cdloader] "C:\Users\Thomas\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [PxDotNetLoader] "C:\Program Files (x86)\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe"
O4 - Startup: Become an Affiliate - College Degrees.url
O4 - Startup: go.gif
O4 - Global Startup: HP Button Manager.lnk = C:\Program Files (x86)\hp\Button Manager\BM.exe
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: my.magicjack.com
O15 - Trusted Zone: reg.talk4free.com
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/3,0,0,6116/mcfscan.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~4\Office12\GRA32A~1.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Ast Service - Nalpeiron Ltd. - C:\Windows\system32\\AstSrv.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Process Monitor (LVPrcS64) - Unknown owner - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe (file missing)
O23 - Service: Micro Niche Finder Background Download Service - Unknown owner - C:\Program Files (x86)\Micro Niche Finder\srvany.exe
O23 - Service: MSCamSvc - Unknown owner - C:\Program Files\Microsoft LifeCam\MSCamS64.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\Windows\system32\UAService7.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12223 bytes

#9 gringo_pr

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Posted 29 March 2012 - 12:01 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
      O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
      O4 - HKLM\..\Run: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
      O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - Startup: Become an Affiliate - College Degrees.url
      O4 - Startup: go.gif
      O4 - Global Startup: HP Button Manager.lnk = C:\Program Files (x86)\hp\Button Manager\BM.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard or copy and paste the results here in this topic

Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 trc4949

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Posted 29 March 2012 - 12:55 PM

thank you for your kind help. i will conclude my scans at this time. thank you so much.

ESET showed no viruses.. I will leave my other program defaults.

regards,
tom

#11 gringo_pr

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Posted 29 March 2012 - 01:26 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop.

:DeFogger:

Note** This only needs to be run if it was run before - If not then skip it.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

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Posted 31 March 2012 - 11:26 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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