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Can't access some Microsoft related websites and servers

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#1 teross


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Posted 27 March 2012 - 12:17 AM

No idea what I have if anything, but I'm unable to access some specific websites which for all intents and purposes prevent me from using Windows Live Messenger, and Mail, as well as accessing quite a few different Microsoft sites. I cannot, for example get to login.live.com, or windows.microsoft.com anymore. A lot of people with similar problems were unable to use Windows Update, which I seem to be able to. Windows Live Mail though cannot receive mail from my hotmail account, and I can't log into Windows Live Messenger. This is on Windows 7.

I got some kind of virus earlier - carelessly browsing the web with lacking protection to be frank - and so used MalwareBytes which found the/some of the infections - trojans mostly. It seemed the problem had gone until various Microsoft related services stopped working properly. I've run various anti virus/malware/spyware programs (AVG, Spybot S&D, Malware Bytes, Hitman Pro) to no avail. They don't find any infections.

So I've run out of ideas, and hence I'm here. Much thanks in advance -- how I shall I proceed?

Edited by teross, 27 March 2012 - 12:23 AM.

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#2 narenxp


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Posted 27 March 2012 - 01:45 PM

Press Windows+R key and type

and click ok

right click on dns client service and stop it

Are you able to browse microsoft websites now?

Edited by narenxp, 27 March 2012 - 01:46 PM.

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