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MBAM removed ALUROOT, Now No Interet


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10 replies to this topic

#1 Lotus81

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Posted 26 March 2012 - 06:12 PM

Hello,

Avast had detected a Win32:Aluroot on my computer. I ran MBAM and it detected it. After removing it, I restarted my computer. Now it won't connect to the internet at all. My network can't see my computer.

Please help.

Thank you.

P.S. Sorry I misspelled internet on the Topic headline.

Edited by Lotus81, 26 March 2012 - 06:13 PM.


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#2 Broni

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Posted 26 March 2012 - 06:28 PM

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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#3 boopme

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Posted 26 March 2012 - 06:47 PM

Hello, just letting you know I moved this topic to Here in the Am I infected? What do I do?
Please remember to click the Watch Topic button at the top right and select Immediate Notification so you do not miss any replies now that you were moved.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 Lotus81

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Posted 27 March 2012 - 12:11 PM

Farbar Service Scanner Version: 01-03-2012
Ran by POS (administrator) on 27-03-2012 at 12:09:48
Running from "C:\Documents and Settings\POS\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

NetBt Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open NetBt registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open NetBt registry key. The service key does not exist.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.

IpSec Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open IpSec registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open IpSec registry key. The service key does not exist.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
Attention! C:\WINDOWS\system32\Drivers\netbt.sys is missing.
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
Attention! C:\WINDOWS\system32\Drivers\ipsec.sys is missing.
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(11) Gpc(3) LANPkt(8) PSched(7) RTLVLAN(9) Tcpip(4) Tcpip6(12)
0x0C00000005000000010000000200000003000000040000000B0000000A000000060000000700000008000000090000000C000000
Attention! IpSec Tag value should be 5. Attention! IpSec Tag value is missing and it should be 5.

**** End of log ****

#5 Broni

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Posted 27 March 2012 - 07:13 PM

We have couple of system files missing and we have missing registry keys as well.

Please run Farbar Service Scanner FSS).
Paste the following in the edit box after "Search:".

ipsec.sys;netbt.sys

Click Search Files button and post the log (FSS.txt) it makes to your reply.

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#6 Lotus81

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Posted 27 March 2012 - 07:30 PM

Farbar Service Scanner Version: 01-03-2012
Ran by POS (administrator) on 27-03-2012 at 19:26:23
Microsoft Windows XP Professional Service Pack 3 (X86)

************************************************
======== Search: "ipsec.sys;netbt.sys" =========

C:\WINDOWS\system32\dllcache\ipsec.sys
[2008-04-14 07:00] - [2008-04-14 07:00] - 0075264 ___AC (Microsoft Corporation) 23C74D75E36E7158768DD63D92789A91

C:\WINDOWS\system32\dllcache\netbt.sys
[2008-04-14 07:00] - [2008-04-14 07:00] - 0162816 ___AC (Microsoft Corporation) 74B2B2F5BEA5E9A3DC021D685551BD3D

====== End Of Search ======

#7 Broni

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Posted 27 March 2012 - 07:50 PM

Download following batch file: http://www.bleepstatic.com/fhost/uploads/0/100-fix.bat
Double click on it to run the fix.
Command prompt window will open.
You should see following message:
"2 file copied"
In that case press any key to close command prompt window.
If you see any error message let me know.

NOTE. Disregard any Windows warnings.

Post new FSS log when done.

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#8 Lotus81

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Posted 27 March 2012 - 07:57 PM

Farbar Service Scanner Version: 01-03-2012
Ran by POS (administrator) on 27-03-2012 at 19:53:27
Running from "C:\Documents and Settings\POS\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

NetBt Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open NetBt registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open NetBt registry key. The service key does not exist.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.

IpSec Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open IpSec registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open IpSec registry key. The service key does not exist.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(11) Gpc(3) LANPkt(8) PSched(7) RTLVLAN(9) Tcpip(4) Tcpip6(12)
0x0C00000005000000010000000200000003000000040000000B0000000A000000060000000700000008000000090000000C000000
Attention! IpSec Tag value should be 5. Attention! IpSec Tag value is missing and it should be 5.

**** End of log ****

Farbar Service Scanner Version: 01-03-2012
Ran by POS (administrator) on 27-03-2012 at 19:56:01
Microsoft Windows XP Professional Service Pack 3 (X86)

************************************************
======== Search: "ipsec.sys;netbt.sys" =========

C:\WINDOWS\system32\drivers\ipsec.sys
[2012-03-27 19:53] - [2008-04-14 07:00] - 0075264 ____A (Microsoft Corporation) 23C74D75E36E7158768DD63D92789A91

C:\WINDOWS\system32\drivers\netbt.sys
[2012-03-27 19:53] - [2008-04-14 07:00] - 0162816 ____A (Microsoft Corporation) 74B2B2F5BEA5E9A3DC021D685551BD3D

C:\WINDOWS\system32\dllcache\ipsec.sys
[2012-03-27 19:53] - [2008-04-14 07:00] - 0075264 ___AC (Microsoft Corporation) 23C74D75E36E7158768DD63D92789A91

C:\WINDOWS\system32\dllcache\netbt.sys
[2012-03-27 19:53] - [2008-04-14 07:00] - 0162816 ___AC (Microsoft Corporation) 74B2B2F5BEA5E9A3DC021D685551BD3D

====== End Of Search ======

#9 Broni

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Posted 27 March 2012 - 08:19 PM

Good :)

Now we have to repair some registry entries.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/



Please go to Start=>Run (alternatively use Windows key+R), type regedit and click OK.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
Right-Click Root and select Permissions...
Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
Click Apply and OK.

Download XP.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip downloaded file.
You'll find several files inside.
Double-click legacy_wscsvc.reg and confirm the prompt.
Double-click wscsvc.reg and confirm the prompt.
Double-click ipsec.reg and confirm the prompt.
Double-click netbt.reg and confirm the prompt.

Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.

Restart computer.
Post new FSS log.

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#10 Lotus81

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Posted 27 March 2012 - 08:42 PM

I have internet now! Thank you.

Farbar Service Scanner Version: 01-03-2012
Ran by POS (administrator) on 27-03-2012 at 20:37:02
Running from "C:\Documents and Settings\POS\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(11) Gpc(3) IPSec(5) LANPkt(8) NetBT(6) PSched(7) RTLVLAN(9) Tcpip(4) Tcpip6(12)
0x0C00000005000000010000000200000003000000040000000B0000000A000000060000000700000008000000090000000C000000
IpSec Tag value is correct.

**** End of log ****

#11 Broni

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Posted 27 March 2012 - 09:36 PM

You're very welcome Posted Image

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