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System Check Virus, Loss of Start Menu Icons


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#1 Cara Spies

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Posted 26 March 2012 - 01:40 PM

I've looked up many ways to try to resolve this issue, without any luck. I bought a new laptop recently, and probably about 4 days later, it got the System Check virus. A friend helped me get rid of the virus(I think), but a lot of my stuff still seems to be hidden. Unhide.exe got back my desktop icons, and some of my Start Menu, but I'm still missing almost all of the right side of said start menu. The Control Panel, Help and Support, Search, etc etc.

I have Windows 7.

Thanks!

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#2 Cara Spies

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Posted 26 March 2012 - 01:57 PM

I'm sorry, I just realized this post is in the wrong place!

#3 boopme

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Posted 26 March 2012 - 01:58 PM

Hello, do you know if this is 32 or 64-bit Win 7

Is my PC running the 32-bit or 64-bit version of Windows?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 Cara Spies

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Posted 26 March 2012 - 02:01 PM

It appears to be a 64-bit.

#5 boopme

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Posted 26 March 2012 - 02:05 PM

This will restore the default start menu that came with Windows.
http://download.bleepingcomputer.com/grinler/fakehdd/win7-x64-sm-reset.exe

Click and run it.. Let me know.

I am deleting the other post in AII.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Cara Spies

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Posted 26 March 2012 - 02:05 PM

Ok, will do.

And thank you for deleting the other one!

#7 Cara Spies

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Posted 26 March 2012 - 02:09 PM

Alright, done. Doesn't look like it changed anything, though.

#8 boopme

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Posted 26 March 2012 - 02:12 PM

You didn't run a Temp file or Registry cleaner ,did you..?

I;ll be back in an hour..
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Cara Spies

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Posted 26 March 2012 - 02:16 PM

I don't think so? Just used Unhide.exe.

The Control panel and everything is still there if I search for it, it's just not where it's suposed to be.

And alrighty.

#10 boopme

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Posted 26 March 2012 - 03:42 PM

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
[list]
[*]Double-click SystemLook.exe to run it.
[*]Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
[*]Copy the content of the following box into the main textfield:
:dir
%Temp%\smtmp /s

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Cara Spies

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Posted 26 March 2012 - 04:22 PM

Ok, did that.

#12 boopme

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Posted 26 March 2012 - 06:25 PM

I'm sorry ..to many interuptions today.. i need the log that i cut off on my post.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir 
    %Temp%\smtmp /s
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled [b]SystemLook
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Cara Spies

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Posted 26 March 2012 - 07:34 PM

Don't worry about it. (: I had to go to work anyways.

Ok, here's all I got from that.

SystemLook 30.07.11 by jpshortstuff
Log created at 14:21 on 26/03/2012 by Cara
Administrator - Elevation successful

Invalid Context: dir%Temp%\smtmp /s

-= EOF =-

Edited by Cara Spies, 26 March 2012 - 07:34 PM.


#14 boopme

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Posted 26 March 2012 - 08:50 PM

Use this in the code box

:folder
%Temp%\smtmp /s
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Cara Spies

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Posted 26 March 2012 - 09:07 PM

Paste it in and save it?




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