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CD Drive not working


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#1 bobbies

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Posted 26 March 2012 - 11:14 AM

I have a Packard Bell laptop, running XP. My cd, dvd drive won't play CD's but will play DVD's. Anyone any idea's please. Thanks

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#2 rotor123

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Posted 26 March 2012 - 02:07 PM

Hi,

The drive uses different lasers for CD than for DVD.

Thus it appears that the CD laser has died.

You could try a cleaning. If that doesn't help then you need a new drive. They are inexpensive these days fortunately.

Good Luck
Roger

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