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Possible trojan


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7 replies to this topic

#1 Siris

Siris

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  • Local time:09:23 PM

Posted 26 March 2012 - 07:05 AM

My wife may have introduced a Trojan to our system :clapping:.
I have cleaned up with AVG and believe it is gone but I would appreciate a second look at my HijackThis log.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:05:13 AM, on 3/26/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Ext2Fsd\Ext2Mgr.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Sandboxie\SandboxieRpcSs.exe
C:\Program Files\Sandboxie\SandboxieDcomLaunch.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{1F460345-F1B1-462D-869D-58E2AD319C2C}: NameServer = 8.26.56.26,156.154.70.22
O17 - HKLM\System\CCS\Services\Tcpip\..\{4C58C0B5-E90B-4208-BAA1-9621A63C7A12}: NameServer = 8.26.56.26,156.154.70.22
O17 - HKLM\System\CCS\Services\Tcpip\..\{89D7A5B4-73B6-40DA-A757-5A81705377E2}: NameServer = 8.26.56.26,156.154.70.22
O20 - AppInit_DLLs:  C:\WINDOWS\system32\guard32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe

--
End of file - 4938 bytes
Also if anyone has another scanner/logger they would recommend running I'm appreciative to the information

Edited by Siris, 26 March 2012 - 07:06 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:23 PM

Posted 26 March 2012 - 08:19 AM

Hello and Welcome to Bleeping Computer!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

1.Do not run any other tool untill instructed to do so!
doing so will only at best cause you unneeded worry as it finds our backups and may even list our tools
and at worst can cause conficts with our tools and lead to unforseen things to happen2.Please Do not Attach logs or put in code boxes.
besides the time it takes me to open the reports it makes it harder to find something if I need to go back to do more research and putting them in code boxes just makes them so hard to read3. After each step give me a little feedback
It does not need to be long but just something so I know how things are going it can be something like
I am still getting redirected
The computer is running as it should
Don't put things like - it is the same as before or still the same this just makes me go back and look for you last feedback as to how things are4. read every post completely before doing anything
Pay special attention to the Notes** I have put in
These are things I have found that happen allot and can be taken care of easily just by reading the Notes**

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


Backup any files that cannot be replaced

If you have not done it yet spend a few minutes to backup any files that cannot be replaced. Removing malware can be unpredictable and this may save you and me allot of grief later.

You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

you may want to backup the whole harddrive there is some good info in the Preparation Guide on how to make full backups and how to restore it back if something goes wrong. Read the tutorial and print it out so you will know what to do in case the unforeseen happens.

When you have the files backed up you may do the following.


Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Siris

Siris
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  • Members
  • 3 posts
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  • Local time:09:23 PM

Posted 27 March 2012 - 09:13 PM

dds:
[cde]
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_26
Run by Admin at 14:12:58 on 2012-03-26
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1391.872 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall Plus *Enabled*
FW: COMODO Firewall *Enabled*
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Ext2Fsd\Ext2Mgr.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sandboxie\SbieSvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
uStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3503
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [Power2GoExpress] NA
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: Interfaces\{1F460345-F1B1-462D-869D-58E2AD319C2C} : NameServer = 8.26.56.26,156.154.70.22
TCP: Interfaces\{4C58C0B5-E90B-4208-BAA1-9621A63C7A12} : NameServer = 8.26.56.26,156.154.70.22
TCP: Interfaces\{89D7A5B4-73B6-40DA-A757-5A81705377E2} : NameServer = 8.26.56.26,156.154.70.22
TCP: Interfaces\{89D7A5B4-73B6-40DA-A757-5A81705377E2} : DhcpNameServer = 192.168.2.254
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: c:\windows\system32\guard32.dll
.
================= FIREFOX ===================
.
FF - ProfilePath -
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdGuard.sys [2012-3-11 494968]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2012-3-11 31704]
R1 Ext2Fsd;Linux ext2 file system driver;c:\windows\system32\drivers\ext2fsd.sys [2011-12-12 686360]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2012-3-11 1983232]
R2 Ext2Mgr;Ext2 Volume Manger;c:\program files\ext2fsd\ext2mgr.exe -service -hide --> c:\program files\ext2fsd\Ext2Mgr.exe -service -hide [?]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134608]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 BLKWGD;Belkin Wireless G Desktop Card Service;c:\windows\system32\drivers\BLKWGD.sys [2010-10-3 463872]
R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2010-4-17 115944]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2012-2-18 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2012-2-18 136176]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2011-6-12 24576]
S3 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2010-8-15 2560]
S3 UsbGps;LGE CDMA USB GPS NMEA Port;c:\windows\system32\drivers\lgusbgps.sys [2011-8-8 19968]
S3 wlanndi5;wlanndi5 NDIS Protocol Driver;c:\windows\system32\wlanndi5.sys [2004-4-21 16384]
S4 lxdu_device;lxdu_device;c:\windows\system32\lxducoms.exe -service --> c:\windows\system32\lxducoms.exe -service [?]
S4 lxduCATSCustConnectService;lxduCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxduserv.exe [2010-12-14 98984]
.
=============== Created Last 30 ================
.
2012-03-26 13:43:44 -------- d-----w- c:\documents and settings\admin\application data\AVG2012
2012-03-26 13:38:08 49152 ----a-r- c:\documents and settings\admin\application data\microsoft\installer\{15377c3e-9655-400f-b441-e69f0a6beafe}\NewShortcut3_15377C3E9655400FB441E69F0A6BEAFE.EXE
2012-03-26 13:38:08 45056 ----a-r- c:\documents and settings\admin\application data\microsoft\installer\{15377c3e-9655-400f-b441-e69f0a6beafe}\NewShortcut2_15377C3E9655400FB441E69F0A6BEAFE.EXE
2012-03-26 13:38:08 45056 ----a-r- c:\documents and settings\admin\application data\microsoft\installer\{15377c3e-9655-400f-b441-e69f0a6beafe}\NewShortcut1_15377C3E9655400FB441E69F0A6BEAFE.exe
2012-03-26 11:12:20 58401 ----a-w- c:\windows\cscmondump.bin
2012-03-26 01:58:06 -------- d-----w- c:\documents and settings\all users\application data\CPA_VA
2012-03-26 01:51:58 -------- d-----w- c:\documents and settings\all users\application data\Comodo
2012-03-21 03:10:15 -------- d-----w- c:\windows\pss
2012-03-20 06:07:06 -------- d--h--w- C:\$AVG
2012-03-20 04:54:49 -------- d-----w- c:\windows\system32\drivers\AVG
2012-03-20 04:54:49 -------- d-----w- c:\documents and settings\all users\application data\AVG2012
2012-03-20 04:53:27 -------- d-----w- c:\program files\AVG
2012-03-19 20:43:31 -------- d-----w- c:\program files\Care Medical History Bracelet e-Manager
2012-03-12 01:13:46 494968 ----a-w- c:\windows\system32\drivers\cmdGuard.sys
2012-03-12 01:13:46 31704 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2012-03-12 01:13:44 18056 ----a-w- c:\windows\system32\drivers\cmderd.sys
2012-03-12 01:13:20 33984 ----a-w- c:\windows\system32\cmdcsr.dll
2012-03-12 01:13:20 301224 ----a-w- c:\windows\system32\guard32.dll
2012-03-04 22:04:45 -------- d-----w- c:\program files\common files\Blizzard Entertainment
2012-02-29 22:23:13 -------- d-----w- c:\program files\Linearteam
.
==================== Find3M ====================
.
2012-03-21 00:40:58 569 --sha-w- c:\windows\system32\mmf.sys
2012-02-19 14:53:51 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-13 00:57:21 73216 ----a-w- c:\windows\ST6UNST.EXE
2012-02-13 00:57:21 249856 ------w- c:\windows\Setup1.exe
2012-02-03 09:22:18 1860096 ----a-w- c:\windows\system32\win32k.sys
2012-01-11 19:06:47 3072 ------w- c:\windows\system32\iacenc.dll
2012-01-09 16:20:25 139784 ----a-w- c:\windows\system32\drivers\rdpwd.sys
.
============= FINISH: 14:14:31.46 ===============
[/code]
Attach:
[coe]
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 5/31/2010 3:32:02 PM
System Uptime: 3/26/2012 9:27:53 AM (5 hours ago)
.
Motherboard: Intel Corporation | | D101GGC
Processor: Intel® Celeron® D CPU 3.33GHz | | 3333/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 52.286 GiB free.
D: is FIXED (FAT32) - 4 GiB total, 1.384 GiB free.
E: is CDROM (CDFS)
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is FIXED (EXT3) - 27 GiB total, 13.665 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Description: PS/2 Compatible Mouse
Device ID: ACPI\PNP0F13\4&29C049B9&0
Manufacturer: Microsoft
Name: PS/2 Compatible Mouse
PNP Device ID: ACPI\PNP0F13\4&29C049B9&0
Service: i8042prt
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_6047107B&REV_10\4&397875E9&0&10A4
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek RTL8139/810x Family Fast Ethernet NIC
PNP Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_6047107B&REV_10\4&397875E9&0&10A4
Service: RTL8023xp
.
==== System Restore Points ===================
.
RP299: 3/20/2012 2:07:33 AM - Installed AVG 2012
RP300: 3/26/2012 10:30:20 AM - System Checkpoint
.
==== Installed Programs ======================
.
7-Zip 3.13
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 7.0
ATI Display Driver
AutoHotkey 1.1.05.01
AVG 2012
Belkin Wireless Utility
Big Solitaires 3D 1.4
Browser Address Error Redirector
CachePackX
calibre
Care Medical History Bracelet e-Manager
CCleaner
COMODO Internet Security
Counter-Strike
Day of Defeat
Diablo II
Digital Media Reader
EasyTAG 2.1
EditPlus 2
Ext2Fsd 0.51
GIMP 2.6.8
Google Earth Plug-in
Google SketchUp 8
Google Update Helper
GTK2-Runtime
Half-Life: Blue Shift
Handbrake 0.9.4
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2633952)
HP Deskjet 1000 J110 series Basic Device Software
HP Deskjet 1000 J110 series Help
HP Deskjet 1000 J110 series Product Improvement Study
HP Photo Creations
HP Update
HTC Driver Installer
ImgBurn
Inkscape 0.46
J2SE Runtime Environment 5.0 Update 2
Java Auto Updater
Java™ 6 Update 26
Lexmark 5600-6600 Series
LG USB Modem driver
Logitech Harmony Remote Software
Mahjongg Jr
Mahjongg Master 4
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WinUsb 1.0
MilkDrop for Winamp 2x (remove only)
Mozilla Firefox (3.6.9)
MUSHclient (remove only)
OpenOffice.org 3.3
PathCopyEx
PhotoMeister 2
REALTEK GbE & FE Ethernet PCI NIC Driver
Realtek High Definition Audio Driver
Recovery Software Suite eMachines
Recuva
Sandboxie 3.442
SciTE4AutoHotkey v3 beta 5
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618444)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647516)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Sonic Encoders
Ubuntu
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB2641690)
Viewpoint Media Player
VLC media player 1.1.1
WebFldrs XP
Winamp (remove only)
Windows Backup Utility
Windows Media Format Runtime
Windows XP Media Center Edition 2005 KB2619340
Windows XP Media Center Edition 2005 KB2628259
Windows XP Service Pack 3
WinISD Pro [alpha]
winLAME 2010 beta 2
wxDownload Fast 0.6.0
X-Moto
XP Codec Pack
Xvid 1.2.2 final uninstall
.
==== Event Viewer Messages From Past Week ========
.
3/26/2012 9:38:29 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.
3/26/2012 9:38:29 AM, error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/22/2012 10:15:50 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
3/22/2012 10:15:17 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx86 Avgmfx86 CFRMD CFRPD Fips intelppm
3/22/2012 10:15:17 PM, error: Service Control Manager [7001] - The World Wide Web Publishing service depends on the IIS Admin service which failed to start because of the following error: The dependency service or group failed to start.
3/22/2012 10:14:09 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
3/20/2012 2:09:03 AM, error: Service Control Manager [7034] - The COMODO System - Cleaner Service service terminated unexpectedly. It has done this 1 time(s).
3/20/2012 11:29:04 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Media Center Scheduler Service service to connect.
3/20/2012 11:29:04 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Media Center Receiver Service service to connect.
3/20/2012 11:29:04 AM, error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
3/20/2012 11:29:04 AM, error: Service Control Manager [7000] - The Media Center Scheduler Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/19/2012 3:44:50 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service SwPrv with arguments "" in order to run the server: {65EE1DBA-8FF4-4A58-AC1C-3470EE2F376A}
.
==== End Of File ===========================
[/code]

Edited by gringo_pr, 27 March 2012 - 09:34 PM.


#4 gringo_pr

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Posted 27 March 2012 - 09:33 PM

[que]Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

[/quote]

Edited by gringo_pr, 27 March 2012 - 09:36 PM.

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#5 gringo_pr

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Posted 29 March 2012 - 11:20 PM

Hello


Just checking in on you as it has been a couple of days since I have heard from you.

Are you having any troubles or just need more time?




Gringo
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#6 Siris

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Posted 30 March 2012 - 03:58 PM

Thank you for your help, but the computer in question will not boot into windows at all. I will reinstall windows on it. I have Linux dual booted on the same box so I can backup all my info. Not sure what happened with the system but it woulnt even boot into safe mode.

#7 gringo_pr

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Posted 30 March 2012 - 08:26 PM

thank you for letting me know :thumbup2:
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#8 gringo_pr

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Posted 01 April 2012 - 11:20 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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