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windows 7 stop c0000135


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16 replies to this topic

#1 microbert

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Posted 26 March 2012 - 04:43 AM

Hello, I was goggling around to see if i find a solution about this BSOD and on this forum found a lot of information about it and decided to become a member.

I have a windows 7 x64. it also has AVG installed becuase there was someone that wrote that the problem is from avg.

I have also run FRST64.exe and attached you can find the log file.

Now I need some help on the next step?

thanks in advance
regards
Robert

[Moderator edit: thread moved to a more appropriate forum.jgw]

Attached Files

  • Attached File  FRST.txt   32.32KB   8 downloads

Edited by jgweed, 26 March 2012 - 09:15 AM.


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#2 Allan

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Posted 26 March 2012 - 06:42 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 microbert

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Posted 26 March 2012 - 06:56 AM

Hi,

I cannot run blue screen view since I cannot boot into windows, because the BSOD Is being generated when windows is loading.

#4 Allan

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Posted 26 March 2012 - 07:19 AM

Can you boot to safe mode?

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#5 microbert

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Posted 26 March 2012 - 08:00 AM

I cannot boot in safe mode because it will restart when loading.

I am thinking that it is giving the same bsod but i cannot see it.

regarding the software / hardware change nothing was added or removed, but I am not eliminating the possibility of a virus.

#6 Allan

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Posted 26 March 2012 - 08:32 AM

Reboot. As soon as the system begins the boot process start tapping the F8 function key and continue tapping it until you reach the Advanced Boot Options screen. From there, see if you can get into safe mode. If not, from that same screen choose the option to disable restart on system failure and then reboot. Post the entire contents of the blue screen message in your next post.

#7 microbert

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Posted 26 March 2012 - 08:44 AM

BSOD error:

STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem.


I am running windows 7 64bit.

#8 Allan

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Posted 26 March 2012 - 08:53 AM

It is likely that your system is infected. Sit tight - I'm going to ask the staff to move this thread to the appropriate forum.

#9 microbert

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Posted 26 March 2012 - 09:05 AM

OK thanks for your time and help. I hope that the problem can be fixed B)

#10 microbert

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Posted 28 March 2012 - 01:13 AM

Hi, I am still trying to solve the problem,

if there is someone that have a solution or have an idea that I can try please, i really need to solve this without an installation.

#11 access2godzila

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Posted 28 March 2012 - 01:30 AM

Can you boot into Windows normally? If that's the case, you may want to first run Rkill and then an antivirus of your choice.

#12 microbert

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Posted 28 March 2012 - 02:39 AM

No I cannot boot normally or even safe mode. when i try to boot it will show me the BSOD

STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem.



#13 narenxp

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Posted 28 March 2012 - 04:23 AM

SubSystems: [Windows] ==> ZeroAccess

You're PC is infected by zero access rootkit.This can be easily fixed.Let me ask someone to help you.

#14 Elise

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Posted 28 March 2012 - 05:37 AM

Hello, I'll move this topic to the malware removal forum.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flashdrive as fixlist.txt

SubSystems: [Windows] ==> ZeroAccess

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

regards, Elise


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#15 microbert

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Posted 28 March 2012 - 07:32 AM

I applied the fix and the problem is solved.

Now that the system is running I was thinking to run GMER and combofix to check if everything is clean. Do you suggest it?

thanks everyone for your help, I really appreciated it. :clapping:




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