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McAfee & Windows Firewall keep shutting off


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4 replies to this topic

#1 drweird

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Posted 25 March 2012 - 08:23 PM

Yesterday, I noticed McAfee firewall kept turning off. I downloaded Malwarebytes and bought the full version, and found something in the local temp files that when removed allowed the firewall to turn back on. Today, however, scans have shown nothing even as the firewall keeps turning off, and no amount of uninstalling and reinstalling fixes it.

http://www.bleepingcomputer.com/forums/topic442175.html/page__p__2593832__hl__firewall+turning+off__fromsearch__1#entry2593832

I referred to this but the FSS won't scan at all, so I'd like some help, please.

Error: 2777 - requested action has failed.

Edited by drweird, 25 March 2012 - 08:24 PM.


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#2 noknojon

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Posted 26 March 2012 - 01:50 AM

Hi -
What version of McAfee do you have installed ??
Is the Antivirus included with the firewall in a package, or is this just a trial / free version of the program ??

Was McAfee included fron your Internet Provider or did you get it privately ??

Also have you added the exclusions for running Malwarebytes Anti-malware to your McAfee programs ??

Thank You -
EDIT -
Please try to disable McAfee and then run FSS Scanner -
Please download Farbar Service Scanner and run it on the computer with the issue.
•Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
•Press "Scan".
•It will create a log (FSS.txt) in the same directory the tool is run.
•Please copy and paste the log to your reply.

Edited by noknojon, 26 March 2012 - 01:53 AM.


#3 Carol215

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Posted 07 May 2012 - 12:38 PM

I am having this same issue and am getting very frustrated after hours of searching on google, I am wondering can this even be fixed ?

Thanks Carol

#4 Reegun Richard J

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Posted 07 May 2012 - 01:00 PM

try this link,i got fixed My link

#5 narenxp

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Posted 08 May 2012 - 11:59 AM

Carol215

Press Windows+R key and type

services.msc and click ok

Do you have windows firewall service?




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