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Computer support??


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#1 richierein

richierein

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Posted 25 March 2012 - 10:03 AM

In an earlier inquiry I asked about two companies each of whom had called me offering computer support, Iyogi and PCwizard. Today an icon mysteriously appeared on my screen with a telephone number offering support. I called them. Their name is QResolve. Are they another one of the same? Should I allow them access to my computer? Are they just another group from India looking to make some money from me? Who are these guys and how do they keep finding me?

The problem I have with my computer is that it is running much too hot. This topic was also addressed earlier by me on this forum but I didn't understand the response. I was asked to run a program called 'autoruns.zip'. It had something to do with too many programs starting when I boot my system which cannot be corrected with MSCONFIG. I am looking for a simple answer to resolve this problem but I am not prepared to pay a disreputable company for help. This forum has given me tremendous assistance in the past.

Richard Rein

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#2 jburd1800

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Posted 25 March 2012 - 11:00 AM

A google inquiry of that program shows some poor reviews. I would never respond to a popup that wants access to my computer. If you are having problems understanding what the experts are recommending, ask them to explain it again.

“May the sun bring you new energy by day, may the moon softly restore you by night, may the rain wash away your worries, may the breeze blow new strength into your being, may you walk gently thorugh the world and know it's beauty all the days of your life.”





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