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I think my computer may be Rootkitted.


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10 replies to this topic

#1 craigrulez

craigrulez

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Posted 23 March 2012 - 04:16 PM

I am not 100% positive, but I believe that my computer may be rootkitted or something else. My browsers all redirect to different websites when I do yahoo searches, and IE will open random windows from time to time such as Twitter, Myspace, and other advertisement sites.

When I open my Task Manager, my explorer.exe Mem Usage is at 207K+ after start up. In addition, I have PC Tools Spyware Doctor, when I run a full scan, it comes up saying it found Rootkit.TDSS.V3, but can never remove it, it says it did, but then when the next scan is run it comes right back up again.

Please advise.

Thanks.

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#2 Broni

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Posted 23 March 2012 - 05:38 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 craigrulez

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Posted 25 March 2012 - 01:37 PM

Below are the requested Logs. I attempted to run aswMBR, but after I double click it, the program never opens.

Farbar Service Scanner Version: 01-03-2012
Ran by Administrator (administrator) on 23-03-2012 at 19:38:50
Running from "C:\Documents and Settings\Administrator\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys
[2004-08-11 18:00] - [2008-10-16 09:43] - 0138496 ____A (Microsoft Corporation) 7618D5218F2A614672EC61A80D854A37

C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) pctgntdi(11) PSched(7) Tcpip(3)
0x0B0000000A00000008000000040000000100000002000000030000000B00000009000000050000000600000007000000


**** End of log ****


MiniToolBox by Farbar Version: 18-01-2012
Ran by Administrator (administrator) on 23-03-2012 at 19:40:24
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : Desk-CVerdoorn

Primary Dns Suffix . . . . . . . : StudentAidLending.com

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : StudentAidLending.com

908rocks



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : 908rocks

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

Physical Address. . . . . . . . . : 00-1A-A0-0C-BC-E4

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.14

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

208.59.247.45

208.59.247.46

Lease Obtained. . . . . . . . . . : Friday, March 23, 2012 1:56:14 PM

Lease Expires . . . . . . . . . . : Monday, January 18, 2038 10:14:07 PM

DNS request timed out.
timeout was 2 seconds.
Server: secondary.atw.pa.dns.rcn.net
Address: 208.59.247.45

Name: google.com
Addresses: 74.125.225.73, 74.125.225.67, 74.125.225.65, 74.125.225.72
74.125.225.66, 74.125.225.69, 74.125.225.68, 74.125.225.71, 74.125.225.78
74.125.225.64, 74.125.225.70



Pinging google.com [74.125.225.68] with 32 bytes of data:



Reply from 74.125.225.68: bytes=32 time=9ms TTL=58

Reply from 74.125.225.68: bytes=32 time=8ms TTL=58



Ping statistics for 74.125.225.68:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 8ms, Maximum = 9ms, Average = 8ms

DNS request timed out.
timeout was 2 seconds.
Server: secondary.atw.pa.dns.rcn.net
Address: 208.59.247.45

Name: yahoo.com
Addresses: 98.139.183.24, 209.191.122.70, 72.30.38.140



Pinging yahoo.com [72.30.38.140] with 32 bytes of data:



Reply from 72.30.38.140: bytes=32 time=82ms TTL=55

Reply from 72.30.38.140: bytes=32 time=61ms TTL=55



Ping statistics for 72.30.38.140:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 61ms, Maximum = 82ms, Average = 71ms

DNS request timed out.
timeout was 2 seconds.
Server: secondary.atw.pa.dns.rcn.net
Address: 208.59.247.45

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Request timed out.

Request timed out.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1a a0 0c bc e4 ...... Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.14 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.2.14 192.168.2.14 20
192.168.2.0 255.255.255.0 192.168.2.14 192.168.2.14 20
192.168.2.14 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.2.255 255.255.255.255 192.168.2.14 192.168.2.14 20
224.0.0.0 240.0.0.0 192.168.2.14 192.168.2.14 20
255.255.255.255 255.255.255.255 192.168.2.14 192.168.2.14 1
Default Gateway: 192.168.2.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [329656] (PC Tools Research Pty Ltd.)
Catalog9 02 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [329656] (PC Tools Research Pty Ltd.)
Catalog9 03 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [329656] (PC Tools Research Pty Ltd.)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [329656] (PC Tools Research Pty Ltd.)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/23/2012 01:56:29 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (03/23/2012 01:56:27 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

Error: (03/23/2012 11:43:59 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (03/23/2012 03:43:57 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (03/22/2012 07:43:57 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (03/22/2012 00:06:59 PM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module mshtml.dll, version 8.0.6001.19046, fault address 0x000679b8.
Processing media-specific event for [explorer.exe!ws!]

Error: (03/22/2012 11:44:08 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (03/22/2012 11:44:07 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

Error: (03/22/2012 06:18:18 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (03/21/2012 10:18:18 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.


System errors:
=============
Error: (03/23/2012 05:56:30 PM) (Source: NETLOGON) (User: )
Description: No Domain Controller is available for domain STUDENTAIDLENDI due to the following:
%%1311.

Make sure that the computer is connected to the network and try
again. If the problem persists, please contact your domain administrator.

Error: (03/23/2012 05:41:31 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 240 minutes.
NtpClient has no source of accurate time.

Error: (03/23/2012 03:41:30 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 119 minutes.
NtpClient has no source of accurate time.

Error: (03/23/2012 02:41:30 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 59 minutes.
NtpClient has no source of accurate time.

Error: (03/23/2012 02:11:29 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 29 minutes.
NtpClient has no source of accurate time.

Error: (03/23/2012 01:56:40 PM) (Source: 0) (User: )
Description:

Error: (03/23/2012 01:56:40 PM) (Source: 0) (User: )
Description:

Error: (03/23/2012 01:56:29 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (03/23/2012 01:56:29 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (03/23/2012 01:56:27 PM) (Source: NETLOGON) (User: )
Description: No Domain Controller is available for domain STUDENTAIDLENDI due to the following:
%%1311.

Make sure that the computer is connected to the network and try
again. If the problem persists, please contact your domain administrator.


Microsoft Office Sessions:
=========================
Error: (03/23/2012 01:56:29 PM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (03/23/2012 01:56:27 PM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: The specified domain either does not exist or could not be contacted.

Error: (03/23/2012 11:43:59 AM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (03/23/2012 03:43:57 AM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (03/22/2012 07:43:57 PM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (03/22/2012 00:06:59 PM) (Source: Application Error)(User: )
Description: explorer.exe6.0.2900.5512mshtml.dll8.0.6001.19046000679b8

Error: (03/22/2012 11:44:08 AM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (03/22/2012 11:44:07 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: The specified domain either does not exist or could not be contacted.

Error: (03/22/2012 06:18:18 AM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (03/21/2012 10:18:18 PM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.


=========================== Installed Programs ============================

Adobe Acrobat 6.0 Standard (Version: 006.000.000)
Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Flash Player 11 Plugin (Version: 11.1.102.63)
AIM 6
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
ArcSoft PhotoImpression 5
ATI Catalyst Control Center (Version: 1.2.2467.36655)
ATI Display Driver (Version: 8.302-061003a-039436C-Dell)
Bonjour (Version: 3.0.0.10)
Broadcom Management Programs (Version: 9.02.04)
Browser Defender 4.0 (Version: 4.0.0.1)
Command & Conquer Red Alert 2
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Dell Support 3.2.1 (Version: 5.5.2087)
Google Chrome (Version: 17.0.963.79)
Google Talk (remove only)
Google Update Helper (Version: 1.3.21.111)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HP Driver Diagnostics (Version: 1.02.0008)
iTunes (Version: 10.6.0.40)
Java 2 Runtime Environment, SE v1.4.2_03 (Version: 1.4.2_03)
Java™ 6 Update 31 (Version: 6.0.310)
Lexmark Software Uninstall
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office Live Meeting 2005 (Version: 7.9.2205.0)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Standard Edition 2003 (Version: 11.0.8173.0)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Mozilla Firefox 11.0 (x86 en-US) (Version: 11.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
NVIDIA Display Control Panel (Version: 6.14.12.5896)
NVIDIA Drivers (Version: 1.10.62.40)
NVIDIA nView Desktop Manager (Version: 6.14.10.13527)
Palm (Version: 4.1.0420)
PC Tools Spyware Doctor 9.0 (Version: 9.0)
QuickTime (Version: 7.71.80.42)
Spotify (Version: 0.8.2.610.g090a06f8)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Viewpoint Media Player
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows XP Service Pack 3 (Version: 20080414.031525)
World of Warcraft (Version: 4.3.0.15050)
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 2013.88 MB
Available physical RAM: 921.23 MB
Total Pagefile: 2579.13 MB
Available Pagefile: 1650.35 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.38 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:74.46 GB) (Free:23.77 GB) NTFS

========================= Users: ========================================

User accounts for \\DESK-CVERDOORN

Administrator Guest HelpAssistant
SUPPORT_388945a0


**** End of log ****



Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Disabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

PC Tools Spyware Doctor 9.0
Java™ 6 Update 31
Java 2 Runtime Environment, SE v1.4.2_03
Adobe Flash Player 11.1.102.63
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````



Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.23.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: DESK-CVERDOORN [administrator]

Protection: Disabled

3/23/2012 7:59:20 PM
mbam-log-2012-03-23 (19-59-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 237377
Time elapsed: 12 minute(s), 37 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 Broni

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Posted 25 March 2012 - 01:43 PM

Download Bootkit Remover to your desktop.

  • Unzip downloaded file to your Desktop.
  • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL+C
  • Open a Notepad and press CTRL+V
  • Post the output back here.

=========================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#5 craigrulez

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Posted 25 March 2012 - 05:55 PM

Below is the log for bootkit, GMER was run and found no system modification, so no log for that.

Bootkit Remover
© 2009 Esage Lab
www.esagelab.com

Program version: 1.2.0.1
OS Version: Microsoft Windows XP Professional Service Pack 3 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`02738a00

Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0 Controlled by rootkit!

Boot code on some of your physical disks is hidden by a rootkit.
To disinfect the master boot sector, use the following command:
remover.exe fix <device_name>
To inspect the boot code manually, dump the master boot sector:
remover.exe dump <device_name> [output_file]


Done;
Press any key to quit...

#6 Broni

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Posted 25 March 2012 - 06:01 PM

Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

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#7 craigrulez

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Posted 26 March 2012 - 12:02 AM

I attempt to run TDSSKiller, but the program will not run.

#8 Broni

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Posted 26 March 2012 - 05:29 PM

Please download and run ListParts by Farbar (for 32-bit system) to your desktop.

Please download and run ListParts64 by Farbar (for 64-bit system) to your desktop.

Click on Scan button.

Scan result will open in Notepad.
Post it in your next reply.

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#9 craigrulez

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Posted 26 March 2012 - 10:47 PM

Below is the requested Logfile.

ListParts by Farbar Version: 12-03-2012 03
Ran by Administrator (administrator) on 26-03-2012 at 22:48:18
Windows XP (X86)
Running From: C:\Documents and Settings\Administrator\Desktop
Language: 0409
************************************************************

========================= Memory info ======================

Percentage of memory in use: 65%
Total physical RAM: 2013.88 MB
Available physical RAM: 691.14 MB
Total Pagefile: 2579.13 MB
Available Pagefile: 1431.45 MB
Total Virtual: 2047.88 MB
Available Virtual: 2002.53 MB

======================= Partitions =========================

1 Drive c: () (Fixed) (Total:74.46 GB) (Free:23.73 GB) NTFS ==>[Drive with boot components (Windows XP)]

Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 75 GB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 OEM 39 MB 32 KB
Partition 2 Primary 74 GB 39 MB
Partition 3 Unknown 9 MB 74 GB
======================================================================================================

Disk: 0
Partition 1
Type : DE
Hidden: Yes
Active: No

There is no volume associated with this partition.
======================================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C NTFS Partition 74 GB Healthy Boot
======================================================================================================

Disk: 0
Partition 3
Type : 17 (Suspicious Type)
Hidden: Yes
Active: Yes

There is no volume associated with this partition.
======================================================================================================

****** End Of Log ******

#10 Broni

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Posted 26 March 2012 - 11:10 PM

There is possible rootkited partition but for that kind of issue more advanced tools will be needed.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#11 craigrulez

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Posted 10 April 2012 - 04:59 PM

I have completed the steps in the guide and posted my topic in the forum.

Thanks!




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