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Infected with Trojan.Agent from SVCHOST.EXE

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#1 silvershadowstalker


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Posted 22 March 2012 - 06:30 PM

I'm running Windows 7 64bit OS

I had to reload my computer from the recovery partition about a month to a month and a half ago. I vaguely remember a svchost making Avast and MBAM alert before about it trying to connect to a potentially malicious site (or something to that effect) while making Avast block my browsers from opening, and shutting off my shields and such. Neither Avast, nor MBAM could see any malware that time.

I think the Trojan survived somehow. I re-downloaded MBAM (I have the trial version right now) and it found several Trojans, most gotten rid of except the Trojan.Agent. I also have the trial for Avira Premium, and after a full scan, it gave me a warning that the SVCHOST.exe could not be opened. I ran the Avira Rescue CD, and it picked up the other Trojans (and deleted them, thank God!) but did not find the SVCHOST.exe Trojan.

MBAM Alerts me that-

"Malwarebytes Anti-Malware has detected a malicious process attempting to start and has blocked the execution attempt. Please select an option below.


Disable Ignore Quarantine"

How do I get rid of this thing once and for all? I think it is possibly allowing other viruses in somehow, and it slows my computer down at times!

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#2 Broni


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Posted 22 March 2012 - 08:02 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 silvershadowstalker

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Posted 22 March 2012 - 09:32 PM

I have done so, thank you Broni :)

#4 boopme


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Posted 23 March 2012 - 08:02 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

To avoid confusion, I am closing this topic.
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