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Spyware/Keylogger


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2 replies to this topic

#1 markt91

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Posted 21 March 2012 - 05:24 PM

My roommate installed some sort of tracking software on my computer a few months ago, and I've run numerous spyware, malware, and keylogger removal software. I also have Norton 360 installed on the computer. I just wanted to make sure I've removed it from my computer because I have some reason to believe it may not be or I may just be paranoid, but either way this would give me some peace of mind. I added the logs, which should all be in the folder, which I hope I did correctly. Thanks for your help.

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#2 nasdaq

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Posted 25 March 2012 - 09:02 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Open your Host file and if you want to keep blocking www.spywareinfo.com your file should look like this.
If not copy the content and paste it to your current file, save it.

Host file for Windows7 only.

# Copyright © 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

127.0.0.1 localhost
::1 localhost

127.0.0.1 www.spywareinfo.com


p.s.
By default, if you try to modify your hosts file in Vista or Window 7, it will not let you save it. It tells you that you don't have permission. To successfully modify the hosts file, run notepad.exe as an administrator and open the file.

1) Browse to Start -> All Programs -> Accessories
2) Right click "Notepad" and select "Run as administrator"
3) Click "Continue" on the UAC prompt
4) Click File -> Open
5) Browse to "C:\Windows\System32\Drivers\etc"
6) Change the file filter drop down box from "Text Documents (*.txt)" to "All Files (*.*)"
7) Select "hosts" and click "Open"
8) Make the needed changes and close Notepad. Save when prompted.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html
===

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Include a fresh DDS log for my review.

#3 nasdaq

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Posted 31 March 2012 - 08:19 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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