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Low or No conectivity, (no auto IP address).

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2 replies to this topic

#1 jchowell


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Posted 20 March 2012 - 10:07 PM

Windows XP Home, using Ethernet cable
OK, Cleaned up W32Blaster.worm
1; pc will not connect to the internet. 2; Checked network 3; checked RPC is set to auto and started. 5; tried to repair "said" cant renew IP
6; tools-network diagnostics scan, nothing 7; cmd, ipconfig /all, ipconfig /release, ipconfig /renew.
Error message; "error occurred while renewing interface local area connection: The RCP server is unavailable. 8; regedit - Hkey_local_machines\software\microsoft\RPC all looks fine, so dose \currentControlSet\services\rcpss.
cmd nbtstat -n, Message " Can't access netbt drive. May not be installed
I also updated there XP/sp2 to sp3
I also should mention if i manually input the IP static it will connect to the internet
Not sure where to go from here

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#2 boopme


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Posted 20 March 2012 - 10:18 PM

Hello, lets try these

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.

If needed : type these one line at a time, press enter after each line. See if it works after each.

netsh interface ipv4 reset
netsh interface ipv6 reset
ipconfig /flushdns

If needed next run
Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Edited by boopme, 20 March 2012 - 10:19 PM.

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#3 Guest_Xircal_*


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Posted 21 March 2012 - 07:15 AM

It sounds like you don't have the Microsoft patch KB824146 installed which prevents infection with W32/Blaster worm. You can get it from here: http://support.microsoft.com/kb/826955 The site also contains instructions on how to recover from the infection.

Edited by hamluis, 21 March 2012 - 07:21 AM.
Removed unnecessary quote.

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