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A strange problem...


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#1 jcdudley89

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Posted 20 March 2012 - 06:00 PM

Hello,

First off, I am new here. I've used the forums as a guest in the past and have solved a number of issues through the great support here.

I have a strange issue going on with my computer. I apologize in advance if I posted this is in the incorrect board but given the vague nature of my problem (and the fact it could be malware related), I decided to post here.

About two or so weeks ago, my internet has been acting strange at my house. I have a total of 6 internet pcs/devices I use to connect to the internet: 2 desktops, 2 laptops, my nook tablet, and my phone (wireless connection). Only one desktop is connected to the router.

The strange part is that all the computers except the two desktops (even the one that operates wirelessly) cannot connect to certain sites. For instance, my laptops can't connect to youtube. I can google search something and I can't access a number of the links (they will redirect me to a generic search engine) and I have to copy the URLs directly to access them. Also, I can't google image search anything as it just redirects me back to the main google screen. Of course, I thought at first that this was just another spyware attempt on my laptop and so I ran rkill, malwarebytes, and windows security essentials, but found nothing. I then noticed it on the other laptops and my nook/phone.

Needless to say, this has perplexed me. My wifi is password protected and my computers are seemingly free of malicious software.

Can anyone provide some insight to this situation? I'd greatly appreciate it.

If this provides any additional help, one of the sites I get redirected to sometimes is www.gimmeanswers.org or something like that.

Thanks again.

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#2 Broni

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Posted 20 March 2012 - 09:17 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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