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Am i infected?


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3 replies to this topic

#1 bruinator

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Posted 20 March 2012 - 04:56 PM

Hi, I have an issue with my win 7 ult PC. What is happening is my mouse pointer will turn into a sun dial and spin causing my system to freeze up. The mouse pointer also turns into a hand with with the point finger sticking straight up which lasts until I click on on mouse a few times quickly. wHEN IT SPINS IT USE TO LAST UP TO A MINUTE AND SOMETIMES UNTIL I hard boot my PC. Someone said I need more than 2gb of RAM so I added 2gb more.

Well, that didnt happen as I am still getting the point finger and spinning mouse pointer but it doesnt last as long. I forgot to add that when the mouse pointer spins it also turns my screen light gray as well. I tried a fresh install which worked for a week until it started to happen again. I full scan my computer 2x a week. Once with MSE and the other is malwarebytes. Please help

thx

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#2 boopme

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Posted 20 March 2012 - 09:44 PM

Well I do not think its malware but we'll scan first.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.


Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.




Now run the System File Checker
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bruinator

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Posted 21 March 2012 - 03:04 PM

here is mbr log

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-03-21 15:48:49
-----------------------------
15:48:49.449 OS Version: Windows x64 6.1.7601 Service Pack 1
15:48:49.449 Number of processors: 1 586 0x603
15:48:49.449 ComputerName: JOHN-PC UserName: John
15:50:59.803 Initialize success
15:51:44.051 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000061
15:51:44.051 Disk 0 Vendor: ST350041 HP35 Size: 476940MB BusType: 3
15:51:44.067 Disk 0 MBR read successfully
15:51:44.083 Disk 0 MBR scan
15:51:44.083 Disk 0 Windows 7 default MBR code
15:51:44.098 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 466033 MB offset 2048
15:51:44.114 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 10899 MB offset 954449920
15:51:44.145 Disk 0 scanning C:\Windows\system32\drivers
15:51:56.500 Service scanning
15:52:02.007 Service MpNWMon C:\Windows\system32\DRIVERS\MpNWMon.sys **LOCKED** 32
15:52:10.883 Modules scanning
15:52:10.899 Disk 0 trace - called modules:
15:52:10.946 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll nvstor.sys
15:52:10.961 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80045b7060]
15:52:11.476 3 CLASSPNP.SYS[fffff8800199a43f] -> nt!IofCallDriver -> [0xfffffa8004287710]
15:52:11.476 5 ACPI.sys[fffff88000f6e7a1] -> nt!IofCallDriver -> \Device\00000061[0xfffffa8004287060]
15:52:11.492 Scan finished successfully
15:53:13.564 Disk 0 MBR has been saved successfully to "C:\Users\John\Desktop\MBR.dat"
15:53:13.595 The log file has been saved successfully to "C:\Users\John\Desktop\aswMBR.txt"

#4 boopme

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Posted 21 March 2012 - 08:05 PM

Ok, that looks OK,How about ESET and how is it after running System File Checker ?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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