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Internet Uploads/Downloads Choked -- Cannot Sustain Data Feed


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#1 JuddLaw

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Posted 20 March 2012 - 11:49 AM

I run Windows 7 Professional on a ThinkPad, and have used Internet Explorer as my default browser. About 2 weeks ago my browser speeds slowed down to a tiny trickle, to the point where I cannot sustain a data feed and any voice or video cannot play intelligibly. I have run MalwareBytes, SpywareDoctor, SpyBot, my usual Norton, all with entirely clear results (no risk, no infection). Somehow self-executing dialers, background programs, etc. have avoided detection and made my internet connection unusable. I have better performance with Firefox, but still not as good as it was 2 weeks ago. I may have brought this on myself, as I let an evil friend use my computer and he did a lot of porn searches and indiscriminately viewed sites that must have installed self-executing programs. Any suggestions (other than to stay off the porn sites!)?

Thank you for helping a repentent sinner.

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#2 InadequateInfirmity

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Posted 20 March 2012 - 01:26 PM

Open MSconfig disable everything except your antivirus.If you connect wirelessly then do not disable anything that reads wireless.REoot.You do not need anything other than your AV starting with your machine.

http://netsquirrel.com/msconfig/index.html


Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.


http://technet.microsoft.com/en-us/sysinternals/bb963902
unzip Autoruns to your desktop run it.See any entries that read file not found when you see them right click and select delete do this only for the entries that read file not found also uncheck any scheduled task that are set to run on your machine,close the program.


After completing the above task then Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
double click on TFC.exe to run it.If TFC doesnt prompt a reboot then please do so manually

Hit start at the lower left hand corner type cmd in the run box and copy and paste the following info chkdsk /r Hit enter it will ask to schedule a check disk on the next reboot hit y type exit then reboot your machine it will take a good while to finish let it be this is normal.

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size


Click Go and post the result.

Then defrag your machine. http://www.vcsoftwares.com/SpeeDefrag.html

#3 JuddLaw

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Posted 20 March 2012 - 10:11 PM

Thank you InadequateInfirmity -- I followed your suggestion to the letter and improved my computer download speed 80-fold and the upload speed by 5x--I can watch and hear videos again! I am forever in your debt!

#4 InadequateInfirmity

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Posted 21 March 2012 - 04:51 AM

Glad to have helped. :)




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