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Trojan.gen virus blocks host file access


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8 replies to this topic

#1 NYC_User

NYC_User

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Posted 20 March 2012 - 08:55 AM

Hi, 10 days ago, downloaded a firefox addition that appears to be a Trojan.maljava or Trojan.gen virus.
Ran Malwarebytes - no prob.
On Symantec endpoint protection- keeps coming up that trojan.gen found - have attached file.
When reboot in safemode w networking, unable to run Symantec.
When ran Hijack this, first error that hosts file blocked, then when did command
notepad C:\WINDOWS\System32\drivers\etc\hosts from run screen, following appears:
127.0.0.1 localhost
::1 localhost

THis is my hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:30 AM, on 3/20/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec Protection Network\PlatformAgent\PlatformAgentUI.exe
C:\Program Files\Chaos Software\Chaos 6\chaos.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe
C:\WINDOWS\system32\notepad.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [UIUCU] "C:\DOCUME~1\GDevi\LOCALS~1\Temp\UIUCU.EXE" -CLEAN_UP -S
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WinGuard Pro] C:\WINDOWS\system32\setup_vf.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SymantecPlatformAgentUI] "C:\Program Files\Symantec Protection Network\PlatformAgent\PlatformAgentUI.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking10\Ereg.ini
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\Nuance\NaturallySpeaking10\Program\natspeak.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\Nuance\NaturallySpeaking10\Program\natspeak.exe (User 'Default user')
O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\Nuance\NaturallySpeaking10\Program\natspeak.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: MIW Deployment - https://ims.lenoxhillradiology.com/downloads/MIWDeploy.cab
O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209393933948
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.closetcad.net/cortona/cortvrml42.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://symantec.webex.com/client/T26L10NSP49EP23/support/ieatgpc.cab
O16 - DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} (AMI DicomDir TreeView Control 2.1) - file:///E:/CDVIEWER/CdViewer.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{72725631-E3D9-44F1-9378-219970F7A4B3}: NameServer = 8.8.8.8,208.67.222.222,208.67.220.220
O17 - HKLM\System\CS1\Services\Tcpip\..\{72725631-E3D9-44F1-9378-219970F7A4B3}: NameServer = 8.8.8.8,208.67.222.222,208.67.220.220
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lmab_device - Unknown owner - C:\WINDOWS\system32\LMabcoms.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NWStorage - Excel-Tech Ltd. - c:\Neuroworks\storage.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe
O23 - Service: Symantec Protection Network Platform Agent Administrator (ssPaAdm) - Symantec Corporation - C:\Program Files\Symantec Protection Network\PlatformAgent\ccSvcHst.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec Protection Network Backup Agent (SymcBackupAgentSvc) - Symantec Corporation - C:\Program Files\Symantec Protection Network\BackupAgent\basvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10957 bytes

*Edit: Moved topic from to the more appropriate forum. Malware logs are not allowed outside of Malware Removal Logs~ Queen-Evie*

Edited by Queen-Evie, 20 March 2012 - 09:13 AM.


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#2 NYC_User

NYC_User
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  • Local time:11:44 AM

Posted 20 March 2012 - 01:28 PM

Hi folks!!
Finally redid hosts file and removed problem.

Reran hijack and this is the log. Please let me know if succeeded in removal. THANKS SO VERY MUCH!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:27:15 PM, on 3/20/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [UIUCU] "C:\DOCUME~1\GDevi\LOCALS~1\Temp\UIUCU.EXE" -CLEAN_UP -S
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WinGuard Pro] C:\WINDOWS\system32\setup_vf.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SymantecPlatformAgentUI] "C:\Program Files\Symantec Protection Network\PlatformAgent\PlatformAgentUI.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking10\Ereg.ini
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\Nuance\NaturallySpeaking10\Program\natspeak.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: MIW Deployment - https://ims.lenoxhillradiology.com/downloads/MIWDeploy.cab
O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209393933948
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.closetcad.net/cortona/cortvrml42.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://symantec.webex.com/client/T26L10NSP49EP23/support/ieatgpc.cab
O16 - DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} (AMI DicomDir TreeView Control 2.1) - file:///E:/CDVIEWER/CdViewer.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{72725631-E3D9-44F1-9378-219970F7A4B3}: NameServer = 8.8.8.8,208.67.222.222,208.67.220.220
O17 - HKLM\System\CS1\Services\Tcpip\..\{72725631-E3D9-44F1-9378-219970F7A4B3}: NameServer = 8.8.8.8,208.67.222.222,208.67.220.220
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lmab_device - Unknown owner - C:\WINDOWS\system32\LMabcoms.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NWStorage - Excel-Tech Ltd. - c:\Neuroworks\storage.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe
O23 - Service: Symantec Protection Network Platform Agent Administrator (ssPaAdm) - Symantec Corporation - C:\Program Files\Symantec Protection Network\PlatformAgent\ccSvcHst.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec Protection Network Backup Agent (SymcBackupAgentSvc) - Symantec Corporation - C:\Program Files\Symantec Protection Network\BackupAgent\basvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10510 bytes

#3 nasdaq

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Posted 23 March 2012 - 10:47 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Posted Image
Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop.

Please just paste the contents of the DDS.txt log in your next post.
===

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know what problem persists.

#4 NYC_User

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Posted 27 March 2012 - 10:05 AM

Dear Nasdaq,

Thank you for your reply. Because of timing, did a couple of things and if problem not solved, will def report back to you :-)!
This is what i did, garnered from various websites, and so far, virus scans have been negative. T

1) start up comp with 'safe mode with networking' by shutting down comp and switching it back on and constantly pressing f8 until a screen that has options and selected 'safe mode ith networking' By doing this the virus can't interfere with what you are doing. The page will load up (1-2 mins) and then you will log on as usual (the screen might be bigger and look different, this is fine), turn off system restore (from the my computers properties- easy to do!), then upload virus definitions (for me, it was Symantec, Malwarebytes and Hijack this),perform a quick scan with Symantec(should take 10 to 20 mins) view results remove all (CLICK NO TO RESTART COMPUTER) go on quarantine (4th from the right colum) then delete all; Then run Malware bytes and Hijackthis, again after uploading new def, then remove offending items, then restart your computer.
Then rescan with all three programs.

In one computer, could not run Symantec from safe mode, ran Hijack this instead. Hosts file was tinkered with, per Hijackthis.
Found hosts file in run cmd notepad C:\WINDOWS\System32\drivers\etc\hosts
and changed permissions in this file directly, had to rename file 'hosts' per hijackthis.
rebooted.

Ran both and Hijackthis again. Then deleted all quarantined viruses.
rebooted
Then reran Symantec scan- no Trojan.gen!!! or Trojan.maljava.
Fingers crossed and hallelujah!
Dont forget to restore system restore.

#5 nasdaq

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Posted 27 March 2012 - 10:51 AM

If this computer is running well that is good.

Just one more check.

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#6 NYC_User

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Posted 27 March 2012 - 12:14 PM

Hey Nasdaq, thanks for the prompt feedback. Here is the result of the txt file. Pls let me know. THanks!


Results of screen317's Security Check version 0.99.32
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
Symantec Endpoint Protection
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

HijackThis 2.0.2
Java™ 6 Update 21
Java version out of date!
Adobe Flash Player 9 Flash Player out of date!
Adobe Flash Player 11.1.102.62
Adobe Reader 9 Adobe Reader out of date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Symantec AntiVirus Smc.exe
Symantec AntiVirus Rtvscan.exe
Symantec AntiVirus SmcGui.exe
``````````End of Log````````````

#7 nasdaq

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Posted 27 March 2012 - 01:35 PM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java™ 6 Update 21


Remove also this old version of Flash.
Adobe Flash Player 9 Flash Player out of date!
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Include in your download" this is not required. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
===

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

Surf Safely, and Think Prevention!
===

Edited by nasdaq, 27 March 2012 - 01:36 PM.


#8 NYC_User

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Posted 27 March 2012 - 01:41 PM

GRAZIE, THANKS, MERCI!! will do :-)!

#9 nasdaq

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Posted 02 April 2012 - 10:06 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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