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KB-2657424 keeps reinstalling


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12 replies to this topic

#1 Alchemist

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Posted 19 March 2012 - 12:48 PM

Why is this particular update unable to see that it is already installed? I've been to the Microsoft help pages and tried all the solutions suggested. Windows Update says it HAS been installed. Other than going into the Windows directory and checking for individual files, how else do I test that? But auto-update still keeps popping up and asking to download it again.

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#2 Guest_Xircal_*

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Posted 19 March 2012 - 01:17 PM

Try the option mentioned here: KB2657424 fails to install

#3 Alchemist

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Posted 19 March 2012 - 09:30 PM

Yes, I have been to that page. And several others. As I said, the suggested solutions do not work. I downloaded the 'Fixit' utility and ran it. No change. I disabled my anti-virus when installing. No change. I downloaded the patch and installed it manually. No change. Visiting Windows Update in Internet Explorer and checking update history, it says this patch is successfully installed. But it keeps prompting to re-download.

#4 Guest_Xircal_*

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Posted 20 March 2012 - 02:56 AM

Try using this Fixit. It's not the same one as you already ran. Fix problems with programs that can't be installed or uninstalled

#5 mark1956

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Posted 21 March 2012 - 04:24 PM

Click on Start, then Run and type %windir%\WindowsUpdate.log into the run box and hit Enter.
Copy & Paste the last 100-150 lines of the log into your next reply.

This may help to determine the cause.

#6 Alchemist

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Posted 05 April 2012 - 04:19 PM

Well, I downloaded that rather large package and ran a couple of fixes. It claimed to have found some problems and corrected them. Some sort of invalid keys for the update packages in the registry. And also some components of the auto update system. But this didn't stop the update from re-appearing. I just gave up for a while and contemplated a re-install. It's probably about time for one anyway. But it's such a hassle...

I didn't know the update log was right there in plain text in the Windows directory. I figured it would be in a binary format and hidden in some deep subdirectory. Here are today's entries. Looks like it is still having problems.

2012-04-05 11:32:34:296 792 664 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0400) ===========
2012-04-05 11:32:34:359 792 664 Misc = Process: C:\WINDOWS\System32\svchost.exe
2012-04-05 11:32:34:359 792 664 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2012-04-05 11:32:34:296 792 664 Service *************
2012-04-05 11:32:34:359 792 664 Service ** START ** Service: Service startup
2012-04-05 11:32:34:359 792 664 Service *********
2012-04-05 11:32:34:406 792 664 Agent * WU client version 7.4.7600.226
2012-04-05 11:32:34:406 792 664 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
2012-04-05 11:32:34:406 792 664 Agent * Access type: No proxy
2012-04-05 11:32:34:406 792 664 Agent * Network state: Disconnected
2012-04-05 11:33:22:953 792 664 Agent *********** Agent: Initializing Windows Update Agent ***********
2012-04-05 11:33:22:953 792 664 Agent *********** Agent: Initializing global settings cache ***********
2012-04-05 11:33:22:953 792 664 Agent * WSUS server: <NULL>
2012-04-05 11:33:22:953 792 664 Agent * WSUS status server: <NULL>
2012-04-05 11:33:22:953 792 664 Agent * Target group: (Unassigned Computers)
2012-04-05 11:33:22:953 792 664 Agent * Windows Update access disabled: No
2012-04-05 11:33:22:984 792 664 DnldMgr Download manager restoring 0 downloads
2012-04-05 11:33:23:015 792 664 AU ########### AU: Initializing Automatic Updates ###########
2012-04-05 11:33:23:015 792 664 AU AU setting next detection timeout to 2012-04-05 15:33:23
2012-04-05 11:33:23:015 792 664 AU AU setting next sqm report timeout to 2012-04-05 15:33:23
2012-04-05 11:33:23:015 792 664 AU # Approval type: Pre-download notify (User preference)
2012-04-05 11:33:23:109 792 664 AU Initializing featured updates
2012-04-05 11:33:23:109 792 664 AU Found 0 cached featured updates
2012-04-05 11:33:23:109 792 664 AU AU setting pending client directive to 'Download Approval'
2012-04-05 11:33:23:140 792 664 AU AU finished delayed initialization
2012-04-05 11:33:23:140 792 664 Report *********** Report: Initializing static reporting data ***********
2012-04-05 11:33:23:140 792 664 Report * OS Version = 5.1.2600.3.0.66304
2012-04-05 11:33:23:359 792 664 Report * Computer Brand = Gateway
2012-04-05 11:33:23:359 792 664 Report * Computer Model = W3052
2012-04-05 11:33:23:359 792 664 Report * Bios Revision = 6.00 PG
2012-04-05 11:33:23:359 792 664 Report * Bios Name = Phoenix - AwardBIOS v6.00PG
2012-04-05 11:33:23:359 792 664 Report * Bios Release Date = 2005-01-24T00:00:00
2012-04-05 11:33:23:359 792 664 Report * Locale ID = 1033
2012-04-05 11:33:23:406 792 664 AU #############
2012-04-05 11:33:23:406 792 664 AU ## START ## AU: Search for updates
2012-04-05 11:33:23:406 792 664 AU #########
2012-04-05 11:33:23:406 792 664 AU # WARNING: Failed to find updates with error code 8024001F
2012-04-05 11:33:23:406 792 664 AU #########
2012-04-05 11:33:23:406 792 664 AU ## END ## AU: Search for updates [CallId = {00000000-0000-0000-0000-000000000000}]
2012-04-05 11:33:23:406 792 664 AU #############
2012-04-05 11:33:23:406 792 664 AU Network connection not detected, subscribing for network reconnect for AU detection to happen
2012-04-05 11:33:38:156 792 664 AU Launched new AU client for directive 'Download Approval', session id = 0x0
2012-04-05 11:33:38:437 2404 968 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0400) ===========
2012-04-05 11:33:38:437 2404 968 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2012-04-05 11:33:38:437 2404 968 AUClnt Launched Client UI process
2012-04-05 11:33:38:515 2404 968 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0400) ===========
2012-04-05 11:33:38:515 2404 968 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2012-04-05 11:33:38:515 2404 968 Misc = Module: C:\WINDOWS\system32\wucltui.dll
2012-04-05 11:33:38:515 2404 968 CltUI AU client got new directive = 'Download Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000
2012-04-05 11:33:38:546 2404 968 CltUI AU client creating UI plugin, clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2012-04-05 11:33:41:203 792 664 AU Network connection established, AU can do detection now
2012-04-05 11:33:41:203 792 664 AU #############
2012-04-05 11:33:41:203 792 664 AU ## START ## AU: Search for updates
2012-04-05 11:33:41:203 792 664 AU #########
2012-04-05 11:33:41:250 792 664 AU <<## SUBMITTED ## AU: Search for updates [CallId = {61298A64-B704-4B8E-AC62-A6257BC8B7D6}]
2012-04-05 11:33:41:281 792 938 Agent *************
2012-04-05 11:33:41:281 792 938 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-04-05 11:33:41:296 792 938 Agent *********
2012-04-05 11:33:41:296 792 938 Agent * Online = Yes; Ignore download priority = No
2012-04-05 11:33:41:296 792 938 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2012-04-05 11:33:41:296 792 938 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2012-04-05 11:33:41:296 792 938 Agent * Search Scope = {Machine}
2012-04-05 11:33:41:562 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-04-05 11:33:41:687 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:42:734 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-04-05 11:33:42:734 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:42:828 792 938 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
2012-04-05 11:33:42:828 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2012-04-05 11:33:42:843 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:43:015 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2012-04-05 11:33:43:015 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:43:031 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-04-05 11:33:43:031 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:43:218 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-04-05 11:33:43:218 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:43:265 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2012-04-05 11:33:43:281 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:43:906 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2012-04-05 11:33:43:906 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:51:546 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2012-04-05 11:33:51:546 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:51:656 792 938 Setup *********** Setup: Checking whether self-update is required ***********
2012-04-05 11:33:51:656 792 938 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2012-04-05 11:33:51:843 792 938 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:843 792 938 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:890 792 938 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:890 792 938 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:890 792 938 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:937 792 938 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:937 792 938 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:953 792 938 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:953 792 938 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:968 792 938 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:51:984 792 938 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:52:000 792 938 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:52:015 792 938 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:52:031 792 938 Setup * IsUpdateRequired = No
2012-04-05 11:33:52:031 792 938 Setup Found non-managed non-WU Service registered with AU
2012-04-05 11:33:52:093 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:33:52:125 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:52:390 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:33:52:406 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:52:406 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
2012-04-05 11:33:52:437 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:53:078 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\muident.cab:
2012-04-05 11:33:53:078 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:56:390 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.cab:
2012-04-05 11:33:56:390 792 938 Misc Microsoft signed: Yes
2012-04-05 11:33:56:406 792 938 Setup *********** Setup: Checking whether self-update is required ***********
2012-04-05 11:33:56:406 792 938 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
2012-04-05 11:33:56:468 792 938 Setup Update NOT required for C:\WINDOWS\system32\mucltui.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:56:468 792 938 Setup Update NOT required for C:\WINDOWS\system32\mucltui.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:56:500 792 938 Setup Update NOT required for C:\WINDOWS\system32\muweb.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2012-04-05 11:33:56:515 792 938 Setup * IsUpdateRequired = No
2012-04-05 11:34:00:546 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:34:00:562 792 938 Misc Microsoft signed: Yes
2012-04-05 11:34:00:828 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:34:00:828 792 938 Misc Microsoft signed: Yes
2012-04-05 11:34:00:843 792 938 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2012-04-05 11:34:00:843 792 938 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2012-04-05 11:35:14:656 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:35:14:671 792 938 Misc Microsoft signed: Yes
2012-04-05 11:35:18:234 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:35:18:250 792 938 Misc Microsoft signed: Yes
2012-04-05 11:35:18:375 792 938 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2012-04-05 11:35:18:375 792 938 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2012-04-05 11:35:21:421 1812 718 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0400) ===========
2012-04-05 11:35:21:421 1812 718 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2012-04-05 11:35:21:421 1812 718 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2012-04-05 11:35:21:421 1812 718 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/software/ftpk/2010/11/4057941_eef8477c076fb5f1238fc4387558fce3618bc4b8.cab for file 7vhHfAdvtfEjj8Q4dVj842GLxLg= when file has not been previously added to the datastore
2012-04-05 11:35:21:421 1812 718 DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/software/svpk/2009/05/2723074_92cee4ae7516c5fdcbded83a9d154597dd84d219.cab for file ks7krnUWxf3L3tg6nRVFl92E0hk= when file has not been previously added to the datastore
2012-04-05 11:35:22:765 792 938 Agent * Added update {0660B399-F744-4B16-A9CF-FC80E1F040F3}.104 to search result
2012-04-05 11:35:22:765 792 938 Agent * Found 1 updates and 61 categories in search; evaluated appl. rules of 1082 out of 1737 deployed entities
2012-04-05 11:35:23:875 792 938 Agent *********
2012-04-05 11:35:23:875 792 938 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-04-05 11:35:23:875 792 938 Agent *************
2012-04-05 11:35:23:906 792 bfc AU >>## RESUMED ## AU: Search for updates [CallId = {61298A64-B704-4B8E-AC62-A6257BC8B7D6}]
2012-04-05 11:35:23:906 792 bfc AU # 1 updates detected
2012-04-05 11:35:23:906 792 bfc AU #########
2012-04-05 11:35:23:906 792 bfc AU ## END ## AU: Search for updates [CallId = {61298A64-B704-4B8E-AC62-A6257BC8B7D6}]
2012-04-05 11:35:23:906 792 bfc AU #############
2012-04-05 11:35:23:906 792 bfc AU Featured notifications is disabled.
2012-04-05 11:35:23:906 792 bfc AU AU setting next detection timeout to 2012-04-06 11:07:40
2012-04-05 11:35:28:875 792 938 Report REPORT EVENT: {A2426E8C-CB39-498F-BAC0-225F8F56092C} 2012-04-05 11:35:23:875-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 1 updates.
2012-04-05 11:42:51:078 3228 d3c Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0400) ===========
2012-04-05 11:42:51:078 3228 d3c Misc = Process: C:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
2012-04-05 11:42:51:078 3228 d3c Misc = Module: C:\WINDOWS\system32\wuapi.dll
2012-04-05 11:42:51:078 3228 d3c COMAPI -------------
2012-04-05 11:42:51:078 3228 d3c COMAPI -- START -- COMAPI: Search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:42:51:078 3228 d3c COMAPI ---------
2012-04-05 11:42:51:093 3228 d3c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:42:51:093 792 938 Agent *************
2012-04-05 11:42:51:093 792 938 Agent ** START ** Agent: Finding updates [CallerId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:42:51:093 792 938 Agent *********
2012-04-05 11:42:51:093 792 938 Agent * Online = Yes; Ignore download priority = No
2012-04-05 11:42:51:093 792 938 Agent * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains '6b9e8b26-8f50-44b9-94c6-7846084383ec' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
2012-04-05 11:42:51:093 792 938 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2012-04-05 11:42:51:093 792 938 Agent * Search Scope = {Machine}
2012-04-05 11:42:51:109 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-04-05 11:42:51:109 792 938 Misc Microsoft signed: Yes
2012-04-05 11:42:57:078 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-04-05 11:42:57:093 792 938 Misc Microsoft signed: Yes
2012-04-05 11:42:57:109 792 938 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
2012-04-05 11:42:57:109 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2012-04-05 11:42:57:109 792 938 Misc Microsoft signed: Yes
2012-04-05 11:42:57:171 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2012-04-05 11:42:57:171 792 938 Misc Microsoft signed: Yes
2012-04-05 11:42:57:312 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:42:57:406 792 938 Misc Microsoft signed: Yes
2012-04-05 11:42:57:468 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:42:57:468 792 938 Misc Microsoft signed: Yes
2012-04-05 11:42:57:484 792 938 PT +++++++++++ PT: Starting category scan +++++++++++
2012-04-05 11:42:57:484 792 938 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2012-04-05 11:43:01:375 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:43:01:390 792 938 Misc Microsoft signed: Yes
2012-04-05 11:43:01:437 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:43:01:453 792 938 Misc Microsoft signed: Yes
2012-04-05 11:43:01:453 792 938 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2012-04-05 11:43:01:453 792 938 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2012-04-05 11:43:02:437 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:43:02:453 792 938 Misc Microsoft signed: Yes
2012-04-05 11:43:02:515 792 938 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-04-05 11:43:02:531 792 938 Misc Microsoft signed: Yes
2012-04-05 11:43:02:531 792 938 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2012-04-05 11:43:02:531 792 938 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2012-04-05 11:43:02:859 792 938 Agent Update {4654F054-FD62-4205-A86C-60F6A483FC2B}.100 is pruned out due to potential supersedence
2012-04-05 11:43:02:859 792 938 Agent Update {1BEA2BB5-293A-4C2B-9872-96742BDA81E2}.100 is pruned out due to potential supersedence
2012-04-05 11:43:02:859 792 938 Agent Update {F15D6805-2C7C-4759-A9EF-8446EC534451}.100 is pruned out due to potential supersedence
2012-04-05 11:43:02:859 792 938 Agent * Added update {195A8953-3F3C-431F-B64D-6CCD71A8DF8D}.100 to search result
2012-04-05 11:43:02:859 792 938 Agent * Found 1 updates and 4 categories in search; evaluated appl. rules of 92 out of 101 deployed entities
2012-04-05 11:43:03:578 792 938 Agent *********
2012-04-05 11:43:03:578 792 938 Agent ** END ** Agent: Finding updates [CallerId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:03:578 792 938 Agent *************
2012-04-05 11:43:03:593 3228 cc4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:03:593 3228 cc4 COMAPI - Updates found = 1
2012-04-05 11:43:03:593 3228 cc4 COMAPI ---------
2012-04-05 11:43:03:593 3228 cc4 COMAPI -- END -- COMAPI: Search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:03:593 3228 cc4 COMAPI -------------
2012-04-05 11:43:03:609 3228 e94 COMAPI -------------
2012-04-05 11:43:03:609 3228 e94 COMAPI -- START -- COMAPI: Download [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:03:609 3228 e94 COMAPI ---------
2012-04-05 11:43:03:609 3228 e94 COMAPI - Forced: No; Download priority: 2
2012-04-05 11:43:03:609 3228 e94 COMAPI - Updates in request: 1
2012-04-05 11:43:03:609 3228 e94 COMAPI - ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2012-04-05 11:43:03:656 3228 e94 COMAPI <<-- SUBMITTED -- COMAPI: Download [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:03:875 792 938 DnldMgr *************
2012-04-05 11:43:03:875 792 938 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:03:875 792 938 DnldMgr *********
2012-04-05 11:43:03:875 792 938 DnldMgr * Call ID = {EE39FFB8-FFF3-47FB-A0A8-3F352E14200A}
2012-04-05 11:43:03:875 792 938 DnldMgr * Priority = 2, Interactive = 1, Owner is system = 1, Explicit proxy = 1, Proxy session id = -1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2012-04-05 11:43:03:875 792 938 DnldMgr * Updates to download = 1
2012-04-05 11:43:03:875 792 938 Agent * Title = Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.123.1164.0)
2012-04-05 11:43:03:890 792 938 Agent * UpdateId = {195A8953-3F3C-431F-B64D-6CCD71A8DF8D}.100
2012-04-05 11:43:03:890 792 938 Agent * Bundles 1 updates:
2012-04-05 11:43:03:890 792 938 Agent * {6C7C5CE4-AB28-4E61-9B9B-2CE61BCEEB54}.100
2012-04-05 11:43:03:890 792 938 DnldMgr *********** DnldMgr: New download job [UpdateId = {6C7C5CE4-AB28-4E61-9B9B-2CE61BCEEB54}.100] ***********
2012-04-05 11:43:04:125 792 938 DnldMgr * BITS job initialized, JobId = {E822222D-286B-4E48-B592-B266D3371848}
2012-04-05 11:43:04:156 792 938 DnldMgr * Downloading from http://download.windowsupdate.com/msdownload/update/software/defu/2012/04/am_delta_patch_1.123.1005.0_efe0c77eaf2bbb65c67a544c86fdb1d78a6cc0d2.exe to C:\WINDOWS\SoftwareDistribution\Download\13b0ad45738634ec8a5bda9512b22f28\efe0c77eaf2bbb65c67a544c86fdb1d78a6cc0d2 (full file).
2012-04-05 11:43:04:203 792 938 Agent *********
2012-04-05 11:43:04:203 792 938 Agent ** END ** Agent: Downloading updates [CallerId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:04:203 792 938 Agent *************
2012-04-05 11:43:08:578 792 938 Report REPORT EVENT: {AAC872C4-24BD-4BD8-A530-49E53E2ADA0E} 2012-04-05 11:43:03:578-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Microsoft Security Essentials ( Success Software Synchronization Windows Update Client successfully detected 1 updates.
2012-04-05 11:43:37:421 792 ee4 DnldMgr BITS job {E822222D-286B-4E48-B592-B266D3371848} completed successfully
2012-04-05 11:43:37:656 792 ee4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\Download\13b0ad45738634ec8a5bda9512b22f28\efe0c77eaf2bbb65c67a544c86fdb1d78a6cc0d2:
2012-04-05 11:43:37:671 792 ee4 Misc Microsoft signed: Yes
2012-04-05 11:43:37:687 792 ee4 DnldMgr Download job bytes total = 775672, bytes transferred = 775672
2012-04-05 11:43:37:687 792 ee4 DnldMgr *********** DnldMgr: New download job [UpdateId = {6C7C5CE4-AB28-4E61-9B9B-2CE61BCEEB54}.100] ***********
2012-04-05 11:43:37:875 792 ee4 DnldMgr * All files for update were already downloaded and are valid.
2012-04-05 11:43:37:890 3228 cc4 COMAPI >>-- RESUMED -- COMAPI: Download [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:37:890 3228 cc4 COMAPI - Download call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
2012-04-05 11:43:37:890 3228 cc4 COMAPI ---------
2012-04-05 11:43:37:890 3228 cc4 COMAPI -- END -- COMAPI: Download [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:37:890 3228 cc4 COMAPI -------------
2012-04-05 11:43:37:890 3228 bd4 COMAPI -------------
2012-04-05 11:43:37:890 3228 bd4 COMAPI -- START -- COMAPI: Install [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:37:890 3228 bd4 COMAPI ---------
2012-04-05 11:43:37:890 3228 bd4 COMAPI - Allow source prompts: Yes; Forced: No; Force quiet: Yes
2012-04-05 11:43:37:890 3228 bd4 COMAPI - Updates in request: 1
2012-04-05 11:43:37:890 3228 bd4 COMAPI - ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2012-04-05 11:43:37:890 3228 bd4 COMAPI - Updates to install = 1
2012-04-05 11:43:37:890 3228 bd4 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:37:890 792 424 Agent *************
2012-04-05 11:43:37:890 792 424 Agent ** START ** Agent: Installing updates [CallerId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:43:37:890 792 424 Agent *********
2012-04-05 11:43:37:890 792 424 Agent * Updates to install = 1
2012-04-05 11:43:37:890 792 424 Agent * Title = Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.123.1164.0)
2012-04-05 11:43:37:890 792 424 Agent * UpdateId = {195A8953-3F3C-431F-B64D-6CCD71A8DF8D}.100
2012-04-05 11:43:37:890 792 424 Agent * Bundles 8 updates:
2012-04-05 11:43:37:890 792 424 Agent * {E943F0FB-6412-4B4D-A0FE-A2AB440EF40C}.100
2012-04-05 11:43:37:890 792 424 Agent * {5E10EF42-B690-427A-B61E-A6B35B933076}.100
2012-04-05 11:43:37:890 792 424 Agent * {3C20A7C0-DD96-462E-994E-BAD0DED8E3C8}.100
2012-04-05 11:43:37:890 792 424 Agent * {7D19F897-5B35-4DD7-B181-D70EC855D1B0}.100
2012-04-05 11:43:37:890 792 424 Agent * {B068FA88-4560-463E-8F65-CD9043044B45}.100
2012-04-05 11:43:37:890 792 424 Agent * {C4AF3920-9620-43C6-A653-141BA51AA795}.100
2012-04-05 11:43:37:890 792 424 Agent * {E2D6B083-F429-4F74-9C80-5315A856F0F9}.100
2012-04-05 11:43:37:890 792 424 Agent * {6C7C5CE4-AB28-4E61-9B9B-2CE61BCEEB54}.100
2012-04-05 11:43:41:328 792 424 DnldMgr Preparing update for install, updateId = {6C7C5CE4-AB28-4E61-9B9B-2CE61BCEEB54}.100.
2012-04-05 11:43:41:343 3676 e74 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0400) ===========
2012-04-05 11:43:41:343 3676 e74 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2012-04-05 11:43:41:343 3676 e74 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2012-04-05 11:43:41:343 3676 e74 Handler :::::::::::::
2012-04-05 11:43:41:343 3676 e74 Handler :: START :: Handler: Command Line Install
2012-04-05 11:43:41:343 3676 e74 Handler :::::::::
2012-04-05 11:43:41:343 3676 e74 Handler : Updates to install = 1
2012-04-05 11:43:42:875 792 938 Report REPORT EVENT: {E07FCBB1-9E7D-457D-A512-A4170BFB738A} 2012-04-05 11:43:37:875-0400 1 162 101 {195A8953-3F3C-431F-B64D-6CCD71A8DF8D} 100 0 Microsoft Security Essentials ( Success Content Download Download succeeded.
2012-04-05 11:44:11:765 3676 e74 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2012-04-05 11:44:11:765 3676 e74 Handler :::::::::
2012-04-05 11:44:11:765 3676 e74 Handler :: END :: Handler: Command Line Install
2012-04-05 11:44:11:765 3676 e74 Handler :::::::::::::
2012-04-05 11:44:12:343 792 664 AU Triggering Offline detection (non-interactive)
2012-04-05 11:44:12:343 792 424 Agent *********
2012-04-05 11:44:12:343 792 424 Agent ** END ** Agent: Installing updates [CallerId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:44:12:343 792 424 Agent *************
2012-04-05 11:44:12:343 792 664 AU #############
2012-04-05 11:44:12:343 3228 d48 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:44:12:343 792 664 AU ## START ## AU: Search for updates
2012-04-05 11:44:12:343 3228 d48 COMAPI - Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
2012-04-05 11:44:12:343 792 664 AU #########
2012-04-05 11:44:12:343 3228 d48 COMAPI - Reboot required = No
2012-04-05 11:44:12:343 792 664 AU <<## SUBMITTED ## AU: Search for updates [CallId = {7796E7FF-243D-4CD8-88DE-A1D0680BB8A8}]
2012-04-05 11:44:12:343 3228 d48 COMAPI ---------
2012-04-05 11:44:12:359 3228 d48 COMAPI -- END -- COMAPI: Install [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2012-04-05 11:44:12:359 3228 d48 COMAPI -------------
2012-04-05 11:44:12:359 792 938 Agent *************
2012-04-05 11:44:12:359 792 938 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-04-05 11:44:12:359 792 938 Agent *********
2012-04-05 11:44:12:359 792 938 Agent * Online = No; Ignore download priority = No
2012-04-05 11:44:12:359 792 938 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2012-04-05 11:44:12:359 792 938 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2012-04-05 11:44:12:359 792 938 Agent * Search Scope = {Machine}
2012-04-05 11:44:22:421 792 938 Agent * Added update {0660B399-F744-4B16-A9CF-FC80E1F040F3}.104 to search result
2012-04-05 11:44:22:421 792 938 Agent * Found 1 updates and 61 categories in search; evaluated appl. rules of 737 out of 1737 deployed entities
2012-04-05 11:44:23:015 792 938 Agent *********
2012-04-05 11:44:23:015 792 938 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-04-05 11:44:23:015 792 938 Agent *************
2012-04-05 11:44:23:031 792 bfc AU >>## RESUMED ## AU: Search for updates [CallId = {7796E7FF-243D-4CD8-88DE-A1D0680BB8A8}]
2012-04-05 11:44:23:031 792 bfc AU # 1 updates detected
2012-04-05 11:44:23:031 792 938 Report REPORT EVENT: {FCBC429B-E955-474D-97D7-AA44558FAD15} 2012-04-05 11:44:11:765-0400 1 183 101 {195A8953-3F3C-431F-B64D-6CCD71A8DF8D} 100 0 Microsoft Security Essentials ( Success Content Install Installation Successful: Windows successfully installed the following update: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.123.1164.0)
2012-04-05 11:44:23:046 792 bfc AU #########
2012-04-05 11:44:23:046 792 bfc AU ## END ## AU: Search for updates [CallId = {7796E7FF-243D-4CD8-88DE-A1D0680BB8A8}]
2012-04-05 11:44:23:046 792 bfc AU #############
2012-04-05 11:44:23:046 792 bfc AU Featured notifications is disabled.

#7 mark1956

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Posted 06 April 2012 - 05:48 AM

The update KB-2657424 is not mentioned in that log, all I see are repeated successfull updates for Microsoft Security Essentials which is normal.

If the KB-2657424 update keeps trying to reinstall then try uninstalling the existing entry for it and then check for updates again.

#8 Alchemist

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Posted 15 April 2012 - 09:43 AM

Windows update SAYS it is installed, but the directory where you would go to run the uninstall isn't there. Meaning it is NOT installed. :( Aside from running every last thing in that "fixit" package, what else is there to do? Looks like the reinstall I was thinking about has one more reason to get done.

#9 mark1956

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Posted 15 April 2012 - 10:14 AM

There must be a way around this without having to reinstall Windows.

When you go to Add/Remove programs from the control panel and look for the Update in question did you check the small box at the top to Show Updates?

Also try this, open Automatic Updates in the Control Panel, then click on Windows Update Web Site near the bottom of the box.
When the web page opens click on Review your update history in the laft pane. Scroll down the list and see if the problem update is shown and if it is marked as succeeded.

Also check to see if there are any Failed warnings showing (red circle with a cross). Make a note of the update.

#10 Alchemist

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Posted 13 May 2012 - 04:55 PM

OK, this is resolved but not by any conventional means. After I started getting another patch held up by the refusal of this one to install I realized I had to get drastic. All of the .NET libraries were removed using a utility I found on a message board for a "merge" or "slipstream" utility that combines patches with an install disk so you don't have to download a gazillion fixes after a re-install of Windows. This did the job it was designed to do, and then I ran an "add-on" that would normally be included in one of those slipstreamed disks to reinstall an up-to-date .NET including the patches that were refusing to install. After waiting a few days to see if it would throw some new fit, I am here to say it seems to be fixed. Finally. But it took a serious kludge to get around the broken "automatic" patch system.

#11 mark1956

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Posted 13 May 2012 - 05:21 PM

Good for you figuring out how to resolve the problem, that is a method I have never come across before.

You wouldn't have the link for that utility you used to remove all the .NET files, it may be usefull for other people viewing the thread and I might be able to help someone else with it B) .

Edited by mark1956, 13 May 2012 - 05:21 PM.


#12 Alchemist

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Posted 13 May 2012 - 06:27 PM

The link for the utilities, and the constantly updated integrated .NET package, come from the RyanVM boards. He produced a utility to merge patches into a Windows XP install some years back. But now it's kind of adrift, depending on independent volunteers to keep the various parts updated. The thread where the .NET package and the utilities can be found is at: http://www.ryanvm.net/forum/viewtopic.php?t=7186

#13 mark1956

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Posted 14 May 2012 - 01:36 AM

Thanks for that :thumbup2:




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