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Windows 7 crashes with BSOD on sleep resume?


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#1 bomblast

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Posted 19 March 2012 - 01:25 AM

I am using windows 7 ultimate and facing great problem. Whenever I put my PC to sleep, on resuming it crashes giving a blue screen of death message. I am never able to put my PC on sleep which quite inconvenient. Actually my video card does not support windows 7 aero or there are no WDDM drivers available for my card which is ATI RADEON 9250.Please help with problem. I am ready to upload any crash minidump files or any other log files. Also tell me if any WDDM drivers are there for my video card as I am not able to get them anywhere. Is this video card the only reason for the problem and is there any way apart from buying a new card to solve the problem?

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#2 Guest_Xircal_*

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Posted 19 March 2012 - 04:17 AM

Try using ATI Omega drivers: Omega drivers for ATI graphic cards

If they don't work, then you'll have to buy a new video card which supports Windows 7.

#3 rotor123

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Posted 19 March 2012 - 04:54 PM

Do not sleep or suspend. Just let windows turn off the monitor.

That card is way old for Windows 7. First thing I would do is replace it if affordable.

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#4 bomblast

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Posted 21 March 2012 - 02:12 AM

Isn't there some another way as the only driver I see in the error message is " ati2mtag.sys ". Please try to help out. Is the video card the only problem?

#5 Guest_Xircal_*

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Posted 21 March 2012 - 03:35 AM

Isn't there some another way as the only driver I see in the error message is " ati2mtag.sys ". Please try to help out. Is the video card the only problem?

"ati2mtag.sys" is the ATI miniport driver which controls access to the hardware. You can try and stop the service by clicking the Start button, then type: services.msc in the Search field at the bottom of the menu and run the link when it appears. Find ATI in the Services menu, double click the one which loads that file and then choose "Disable". Restart and then see what happens.

Your display may revert to the generic VGA mode in which case the screen will display as 800x600 and everything will extremely large. If that happens, you'll have to re-enable the service again.

Avoid putting your machine into sleep mode and shut it down instead to see if that improves things.

If there's no money in the bank to buy a new gaming video card, just buy a cheap one so that you can use the PC in the meantime. Use the Windows 7 Compatibility site to check which ones are compatible with Windows 7.




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