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Rootkit removal / Malware


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4 replies to this topic

#1 bkniffen

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Posted 18 March 2012 - 05:02 PM

Hello. I'm new to the forum and looking for some advice. I was having some significant problems with my other computer (MSE errors, no connectivity, could install anything). I tried to run a scan with Trend Micro and MSE, but couldn't run any scans. I would get errors, and something was preventing me from doing pretty much anything. A friend recommended I run ComboFix, so I ran it this morning. I noticed while it was running that it found Rootkit activity and neeed to restart my computer. ComboFix ran for about 20 mins, and fnished with the log attached. The computer seems to be working better, but I wanted to get some feedback on next steps before I do anything. I noticed that internet is working if I'm plugged in, but not wireless.

I appreciate the help and feedback. Thanks!

Attached Files


Edited by bkniffen, 18 March 2012 - 05:16 PM.


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#2 nasdaq

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Posted 22 March 2012 - 09:13 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Your ComboFix log is clean.

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please let me know of any issues with this computer.

#3 bkniffen

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Posted 25 March 2012 - 10:26 PM

Thanks for the reply. I uploaded the text file.

Attached Files



#4 nasdaq

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Posted 26 March 2012 - 01:35 PM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


IBM 32-bit Runtime Environment for Java 2, v1.4.1
Java™ 6 Update 20
Java™ 6 Update 3
Java™ 6 Update 7
IBM 32-bit Runtime Environment for Java 2, v1.4.1


===

Critical vulnerabilities have been identified in Adobe Flash Player 10.3.183.10 and earlier versions... being exploited in the wild in active targeted attacks...

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Include in your download" this is not required. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.

=================================================================

If all is well.

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

Surf Safely, and Think Prevention!
===

#5 nasdaq

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Posted 01 April 2012 - 09:41 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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