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Google redirect error


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5 replies to this topic

#1 Corsair314

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Posted 17 March 2012 - 04:35 PM

Hello all-

I was referred to your site by a very knowledgeable friend, and I'm hoping for the best. For the past few days, any time I tried to Google (or even Bing search) something, most of the links I'd click would redirect me a number of times and I'd end up on a spam site, or back to Google itself. I tried obvious things like the word "Facebook" and clicked the first presented link. Even that took me to a spam site. I asked a friend for some help, and he recommended I download and run the program Hijack This, which I have, and I have the log saved. Any help you all could provide me would be greatly appreciated. On a scale of 1-10, with 1 being completely computer illiterate and 10 being Mark Zuckerberg, I'm about a 4.

Thanks in advance for your help,
David

PS - I had the log from Hijack This attached to this thread, but after reading some other threads, I have decided to take it down until I hear from someone else. If need be, I can copy/paste it into a reply. Thanks.

Edited by Corsair314, 17 March 2012 - 04:39 PM.


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#2 Guest_Xircal_*

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Posted 18 March 2012 - 05:11 AM

Follow instructions here to remove it: How to remove Google Redirects or the TDSS, TDL3, or Alureon rootkit using TDSSKiller

#3 Corsair314

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Posted 21 March 2012 - 10:39 PM

Hi Xircal, thanks for your response. I followed the instructions in the link you provided and downloaded the TDSS Killer software. I ran it, and it did find one program which it cured. I ran it again, and no more infected programs were found. However, Google links are still redirecting me to spam sites. What should I try next?

Thanks again for all your help,
David

#4 SweetTech

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Posted 22 March 2012 - 01:00 AM

Hi David!

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please be sure to include a description of the issues you're currently experiencing with your computer, what you've done to resolve them (include the TDSSKiller log file in your new topic (located in your C:\ drive)), also be sure to include a link to this thread in your new topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please be sure to post back here with a link to your new thread in the malware forum.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


Warmest Regards,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 Corsair314

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Posted 31 March 2012 - 09:40 PM

I've created a new topic regarding my problems. I ran into some snags in the guide that was presented to me - I describe them in the new thread below.

Thanks,
David

http://www.bleepingcomputer.com/forums/topic448358.html

#6 Queen-Evie

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Posted 01 April 2012 - 08:35 AM

Since you have posted logs in Malware Removal Logs

Please refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

This topic is now closed.




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