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Router connects to computer but not other devices


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4 replies to this topic

#1 Sergine

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Posted 16 March 2012 - 10:01 PM

Hi everyone

My netgear router only connects to my computer. When I try to connect game consoles.(comma button doesn't work) laptops and/or ipods they can't. Like for example..I went to the wifi network settings on my ipod touch and when I have found my ssid and entered my passphrase it comes up with " Unable to join network". I even applied a guest network and I still couldn't get in with that. When I called the Netgear support center they said they couldn't help me because my warranty needed to be renewed ):

This is really frustrating. Anyone have any ideas how to help me? Thank you

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#2 sympa

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Posted 17 March 2012 - 05:46 AM

what type of encryption are you using ?
the desktop connects via Ethernet?

#3 Sergine

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Posted 20 March 2012 - 07:08 PM

what type of encryption are you using ?
the desktop connects via Ethernet?

Yes the desktop connects via Ethernet
Type of encryption? Where do I go to see this option?

#4 tos226

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Posted 21 March 2012 - 10:31 PM

Router user manual?

#5 Sneakycyber

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Posted 25 March 2012 - 02:09 AM

There is a topic at the top of the fourm labeled PLEASE READ. please list the information requested and we can begin to assist you. Here is a link link

Edited by Sneakycyber, 25 March 2012 - 02:21 AM.

Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +




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