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McAfee firewall & Windows Firewall won't turn on

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3 replies to this topic

#1 DexLem42


  • Members
  • 7 posts
  • Local time:06:16 AM

Posted 16 March 2012 - 03:48 PM

Greetings....I hope you can help me with my problem. I have had McAfee Security Center installed on my computer since the day I bought it (approx. 2 years), & recently I've been getting alerts telling me that my computer is at risk because the firewall is not turned on, & when I go into settings, & click turn on, it comes on for a brief second, and then turns back off immediately. Got on to McAfee's help center, ran several programs they suggested, i.e. McAfee virtual technician, Stinger, & also programs suggested within their forum, i.e. Malwarebytes, Superantispyware, Tuneup Utilities, none of which helped resolve my issue. I even uninstalled/reinstalled McAfee, & the only thing it did was stop giving me the notices, but if I go into settings for the firewall, it still says its off, & when I click turn on, it does for a brief sec, then goes right back off again. And when I checked the Windows firewall, it gives me an error when I try to change the settings (Error code 0x80070424). In searching through forums, it's sounding like I've got some sort of Virus/Malware that is causing this, but I've pretty much exhausted all my resources in trying to fix this......I hope you can help. My system is a Dell XPS 8100, Windows 7 Home Premium Ver.6.1, Build 7601: SP1.

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_31
Run by Lemmy2 at 14:02:36 on 2012-03-14
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8119.7099 [GMT -6:00]
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesService64.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesApp64.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Dell V310-V510 Series\ezprint.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Dell V310-V510 Series\dleamon.exe
C:\Program Files\mcafee.com\agent\mcagent.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.cbssports.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
mWinlogon: Userinit=userinit.exe
BHO: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - C:\Program Files\Dell Printable Web\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111223045349.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Yontoo: {fd72061e-9fde-484d-a58a-0bab4151cad8} - C:\Program Files (x86)\Yontoo Layers\YontooIEClient.dll
BHO: FB Layouts & Extras: {ff4e1d1d-705b-4379-ab33-22d98c1abf55} - C:\Program Files (x86)\FBLayouts\fblayouts.dll
TB: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - C:\Program Files\Dell Printable Web\toolband.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Facebook Update] "C:\Users\Lemmy2\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [LockStatusTray] C:\Windows\LockStatusTray.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [reg_nuvision_ax] C:\Windows\system32\Regsvr32 /s NUVision.ax
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
StartupFolder: C:\Users\Lemmy2\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer =
TCP: Interfaces\{26CD548F-2DE6-4C58-A137-BDB0DDAC57D3} : DhcpNameServer =
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\msc\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: Dell Toolbar: {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web\toolband.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO-X64: McAfee Phishing Filter - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111223045349.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers\YontooIEClient.dll
BHO-X64: Yontoo Layers - No File
BHO-X64: FB Layouts & Extras: {FF4E1D1D-705B-4379-AB33-22D98C1ABF55} - C:\Program Files (x86)\FBLayouts\fblayouts.dll
BHO-X64: FB Layouts & Extras - No File
TB-X64: Dell Toolbar: {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web\toolband.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [LockStatusTray] C:\Windows\LockStatusTray.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [reg_nuvision_ax] C:\Windows\system32\Regsvr32 /s NUVision.ax
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
mRunOnce-x64: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Lemmy2\AppData\Roaming\Mozilla\Firefox\Profiles\1bkoq9hx.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.cbssports.com
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Lemmy2\AppData\Local\Facebook\Messenger\2.0.4447.0\npFbDesktopPlugin.dll
FF - plugin: C:\Users\Lemmy2\AppData\Local\Google\Update\\npGoogleUpdate3.dll
FF - plugin: C:\Windows\system32\Wat\npWatWeb.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - user.js: extentions.y2layers.installId - 26f52f2c-7b6e-41be-bb09-e23cda0a4b7b
FF - user.js: extentions.y2layers.defaultEnableAppsList - EzLooker,
FF - user.js: extensions.autoDisableScopes - 14
FF - user.js: security.csp.enable - false
============= SERVICES / DRIVERS ===============
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 BrcmMgmtAgent;Broadcom Management Agent;C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe [2009-8-11 150016]
R2 dlea_device;dlea_device;C:\Windows\system32\dleacoms.exe -service --> C:\Windows\system32\dleacoms.exe -service [?]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-30 13336]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-3-9 652360]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-17 249936]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-17 249936]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-17 249936]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2010-11-30 199272]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2010-11-30 208536]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\mcafee\systemcore\mfevtps.exe [2010-11-30 161168]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-11-30 689472]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesService64.exe [2012-2-9 2143552]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-9-23 2320920]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2011-8-22 25072]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesDriver64.sys [2012-2-9 11856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 dleaCATSCustConnectService;dleaCATSCustConnectService;C:\Windows\System32\spool\DRIVERS\x64\3\dleaserv.exe [2010-12-9 45224]
S2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-17 249936]
S3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
S3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
S3 L6BODP;Bass PODxt Pro Service;C:\Windows\system32\Drivers\L6BODP64.sys --> C:\Windows\system32\Drivers\L6BODP64.sys [?]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-17 249936]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
=============== Created Last 30 ================
2012-03-14 16:23:05 34624 ----a-w- C:\Windows\System32\TURegOpt.exe
2012-03-14 16:23:01 25920 ----a-w- C:\Windows\System32\authuitu.dll
2012-03-14 16:22:59 21312 ----a-w- C:\Windows\SysWow64\authuitu.dll
2012-03-14 16:22:41 -------- d-----w- C:\Users\Lemmy2\AppData\Roaming\TuneUp Software
2012-03-14 16:22:27 -------- d-----w- C:\Program Files (x86)\TuneUp Utilities 2012
2012-03-14 16:21:45 -------- d-----w- C:\ProgramData\TuneUp Software
2012-03-14 16:21:28 -------- d-sh--w- C:\ProgramData\{32364CEA-7855-4A3C-B674-53D8E9B97936}
2012-03-14 04:00:21 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-03-14 04:00:20 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-03-14 04:00:20 3913584 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-03-14 00:51:56 -------- d-----w- C:\Users\Lemmy2\AppData\Roaming\SUPERAntiSpyware.com
2012-03-14 00:51:56 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2012-03-14 00:22:52 3145728 ----a-w- C:\Windows\System32\win32k.sys
2012-03-14 00:22:50 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2012-03-14 00:22:49 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-03-13 19:17:13 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2012-03-13 19:17:13 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
2012-03-13 19:17:13 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-03-13 19:17:13 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
2012-03-13 19:17:10 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-03-13 19:17:10 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-03-13 19:17:10 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-03-11 04:40:19 -------- d-----w- C:\Users\Lemmy2\AppData\Roaming\McAFee TechCheck
2012-03-11 04:36:11 -------- d-----w- C:\Users\Lemmy2\AppData\Roaming\TechCheck
2012-03-11 04:30:55 -------- d-----w- C:\Users\Lemmy2\AppData\Roaming\McAfee
2012-03-10 04:44:13 -------- d-----w- C:\Users\Lemmy2\AppData\Roaming\Malwarebytes
2012-03-10 04:43:59 -------- d-----w- C:\ProgramData\Malwarebytes
2012-03-10 04:43:57 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-03-10 04:43:57 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-03-10 00:17:33 -------- d-----w- C:\ProgramData\Premium
2012-03-10 00:17:32 -------- d-----w- C:\ProgramData\TheBflix
2012-03-10 00:15:41 -------- d-----w- C:\ProgramData\InstallMate
2012-03-09 18:32:18 -------- d-----w- C:\Program Files\iTunes
2012-03-09 18:32:18 -------- d-----w- C:\Program Files\iPod
2012-03-09 18:32:18 -------- d-----w- C:\Program Files (x86)\iTunes
2012-03-06 02:59:26 -------- d-----w- C:\Users\Lemmy2\AppData\Local\Facebook
2012-03-05 04:54:57 -------- d-----w- C:\Program Files (x86)\Yontoo Layers
2012-03-03 20:27:05 80896 ----a-w- C:\Windows\SysWow64\5d4b.rra
2012-03-03 20:26:44 81920 ----a-r- C:\Windows\SysWow64\nuvyuv.dll
2012-03-03 20:26:44 80896 ----a-r- C:\Windows\SysWow64\NUVision.ax
2012-03-03 20:26:44 25024 ----a-r- C:\Windows\SysWow64\drivers\nuvaud2.sys
2012-03-03 20:26:44 153760 ----a-r- C:\Windows\SysWow64\drivers\nuvvid2.sys
2012-03-03 20:26:44 139264 ----a-r- C:\Windows\SysWow64\NUVTwain.dll
2012-03-03 20:26:41 77824 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2012-03-03 20:26:41 32768 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2012-03-03 20:26:41 225280 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\IScript\iscript.dll
2012-03-03 20:26:41 176128 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2012-03-03 20:21:53 614532 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\IKernel.exe
2012-03-03 20:04:25 36864 ------w- C:\Windows\SysWow64\RstrReg.exe
2012-03-03 20:01:27 -------- d-----w- C:\Program Files\Pinnacle Systems
2012-03-03 18:01:36 -------- d-----w- C:\Users\Lemmy2\AppData\Roaming\3v
2012-03-03 17:15:34 -------- d-----w- C:\Program Files (x86)\Pinnacle
2012-03-03 06:43:20 344064 ----a-w- C:\Windows\SysWow64\msvcr70.dll
2012-02-25 05:23:15 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll
2012-02-25 05:23:15 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll
2012-02-25 05:23:15 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll
2012-02-25 05:23:15 45016 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll
2012-02-23 22:22:55 134104 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
2012-02-23 22:22:54 97240 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll
2012-02-23 22:22:54 801752 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll
2012-02-23 22:22:54 437208 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
2012-02-23 22:22:54 2106216 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_43.dll
2012-02-23 22:22:54 1998168 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_43.dll
2012-02-23 22:22:54 1911768 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
2012-02-23 22:22:54 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
==================== Find3M ====================
2012-03-05 05:21:12 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-03-04 19:26:42 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-01-04 10:44:20 509952 ----a-w- C:\Windows\System32\ntshrui.dll
2012-01-04 08:58:41 442880 ----a-w- C:\Windows\SysWow64\ntshrui.dll
2011-12-30 06:26:08 515584 ----a-w- C:\Windows\System32\timedate.cpl
2011-12-30 05:27:56 478720 ----a-w- C:\Windows\SysWow64\timedate.cpl
2011-12-29 21:14:46 103784 ----a-w- C:\Users\Lemmy2\GoToAssistDownloadHelper.exe
2011-12-28 03:59:24 498688 ----a-w- C:\Windows\System32\drivers\afd.sys
2011-12-16 08:47:38 1188864 ----a-w- C:\Windows\System32\wininet.dll
2011-12-16 08:46:06 634880 ----a-w- C:\Windows\System32\msvcrt.dll
2011-12-16 07:54:22 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-12-16 07:52:58 690688 ----a-w- C:\Windows\SysWow64\msvcrt.dll
2011-12-16 06:44:38 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-12-16 06:09:17 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
============= FINISH: 14:08:54.10 ===============

Attached Files

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#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:16 AM

Posted 17 March 2012 - 01:04 AM

Hello and Welcome to Bleeping Computer!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

1.Do not run any other tool untill instructed to do so!
doing so will only at best cause you unneeded worry as it finds our backups and may even list our tools
and at worst can cause conficts with our tools and lead to unforseen things to happen2.Please Do not Attach logs or put in code boxes.
besides the time it takes me to open the reports it makes it harder to find something if I need to go back to do more research and putting them in code boxes just makes them so hard to read3. After each step give me a little feedback
It does not need to be long but just something so I know how things are going it can be something like
I am still getting redirected
The computer is running as it should
Don't put things like - it is the same as before or still the same this just makes me go back and look for you last feedback as to how things are4. read every post completely before doing anything
Pay special attention to the Notes** I have put in
These are things I have found that happen allot and can be taken care of easily just by reading the Notes**

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Backup The Computer!!

If you have not done it yet spend a few minutes to backup the computer. Removing malware can be unpredictable and this may save you and me allot of grief later.

There is some good info in the Preparation Guide on how to make full backups and how to restore it back if something goes wrong. Read the tutorial and print it out so you will know what to do in case the unforeseen happens.

When you have the computer backed up you may do the following.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:16 AM

Posted 20 March 2012 - 12:16 AM


48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:16 AM

Posted 22 March 2012 - 11:34 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

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