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Google IP not accessible?


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2 replies to this topic

#1 Spracks

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Posted 16 March 2012 - 12:12 PM

Hello all,

I used the Farbar Service Scanner while addressing an issue with Windows Firewall, which I solved, but each scan I did said that Google and Yahoo IPs were offline. The puzzling thing is that the Internet appears to be working fine, with the exception that Steam won't let me access the store for some reason. I believe this is all the result of a virus I had a few months ago that I thought I had fixed, but I am just concerned that this represents a larger problem. Farbar also shows that something is wrong with Windows Defender. Any ideas on how to fix this?


re Farbar Service Scanner Version: 01-03-2012
Ran by Spracks (administrator) on 16-03-2012 at 20:06:08
Running from "C:\Users\Spracks\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Attempt to access Yahoo IP returend error: Yahoo IP is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open WinDefend registry key. The service key does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

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#2 Guest_Xircal_*

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Posted 16 March 2012 - 01:25 PM

Windows Defender doesn't fare very well in independent security tests such as those at AV-comparatives.org and it would be advisable to switch to another security program. I'd suggest AVAST which you can download from here: http://forum.avast.com/index.php?topic=95170.0

You can test whether a site is offline or not by using this site: Is it down or just me?

#3 Broni

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Posted 16 March 2012 - 03:49 PM

As long as your browser works fine and you can access Google and Yahoo sites you don't have to worry about this:

Attempt to access Google IP returned error: Google IP is offline
Attempt to access Yahoo IP returend error: Yahoo IP is offline


Basically I agree that Windows Defender is more or less worthless but it's never good when something is not working properly.
Your issue is missing registry entry.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/


Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find several files inside.
Double click on windefend.reg file and confirm the prompt.
Restart computer.
Post new FSS log.

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