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8 replies to this topic

#1 peterrow

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Posted 16 March 2012 - 02:46 AM

We cant open Internet Explorer on our other computer. I cant even do a upgrade on it. What could be wrong?

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#2 Allan

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Posted 16 March 2012 - 06:59 AM

Please explain EXACTLY what is happening and what led up to it.

1) EXACTLY what happens when you try to open IE?

2) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

3) Do other browsers work (Firefox, Opera, Safari, Chrome, etc)?

#3 peterrow

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Posted 19 March 2012 - 05:47 AM

Hi, when I try open IE it opens for a second and then just closes. As for viruses and other things, I dont know. I have AVG and dont use firefox.

#4 Allan

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Posted 19 March 2012 - 06:51 AM

Please download Firefox and let us know. Also, please run full system scans with BOTH your AVG anti virus and with MalwareBytes. Last, please answer my other question - what is new or different since the last time everything worked properly?

#5 peterrow

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Posted 19 March 2012 - 02:35 PM

We have not added or upgraded anything to the computer, it just started doing this on its own. How can I downlowd if I cant get into IE. I will run the scans and see what happens. Thanks.

#6 Allan

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Posted 19 March 2012 - 05:52 PM

You're on line now, right? I assume you're on a different computer. Download it to the computer you are using, copy it to a flash drive (or floppy or cd or whatever) and move it to your computer and install it.

#7 peterrow

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Posted 20 March 2012 - 02:09 AM

I will give that a try and let you know.

#8 mikexg350

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Posted 16 April 2012 - 01:03 AM

DO NOT USE IE9!!!!!!!!!

If you are using it go to windows update and uninstall the IE9 update
That will put you back to IE8

THE BEST THING IS NOT TO USE IE AT ALL!!!!!!!!!!!

Use GOOGLE CHROME - every tech I ever talked to uses it

Also if you use AVG get rid of it and use NOG32

#9 hamluis

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Posted 16 April 2012 - 07:13 AM

DO NOT USE IE9!!!!!!!!!

If you are using it go to windows update and uninstall the IE9 update
That will put you back to IE8

THE BEST THING IS NOT TO USE IE AT ALL!!!!!!!!!!!

Use GOOGLE CHROME - every tech I ever talked to uses it

Also if you use AVG get rid of it and use NOG32


While the forum recognizes your right to have opinions re browsers and AV programs...those opinions are not necessarily helpful to the OP. There is nothing wrong with using any version of IE and IE 9 is designed for Vista and Win 7.

Your suggestions re Nod32 and Google Chrome imply that they are somehow better than alternatives. I don't think that this can be verified by any reference to valid documentation available on the Web...and your reference to "every tech I ever talked to" does not seem to take note that many of the contributing members of this forum have valid documented experience in assembly and repair of computer systems.

We appreciate enthusiasm...but we prefer suggestions that are less opinion, more helpful, and based on something more credible than your own personal experiences...which probably pale in comparison to the collective experiences of the BC Staff and collective membership.

Louis




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