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Google redirect malware after removing System Check 2012


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#1 juteface

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Posted 15 March 2012 - 07:12 PM

Hi,
I'm hoping someone can help me with this. I had the System Checker 2012 malware and it was removed using super antispyware in safe mode. However, I'm still getting google redirects, the address bar changes address then redirects back to my google search. Redirects I have seen are to century-21, satan.isyourfriend amongst others (I'm guessing this is logging IP addresses etc). I've ran various anti virus and anti spyware software in safe mode in an attempt to remove the redirect issue but it appears to have really buried itself in my system. Another point is, when I try to open bleepingcomputer pages, it crashes the browser I'm using, I'm not sure if this is just a coincidence. Also, searches for malware and redirect virus removals turn up some shady looking sites.

On a final note, I'd like to point out that this all started when I had a Direct X popup stating it wanted to run an update, I hit cancel but it installed the malware anyway. I'm not sure which site it came from as I had quite a lot of browser tabs open.

If anyone could help, it'd be greatly appreciated.

Thanks


EDIT: I noticed that this user is having the same issue,
http://www.bleepingcomputer.com/forums/topic446309.html
I'll refrain from following the instructions on the thread until/if I'm directed to.

Edited by juteface, 15 March 2012 - 07:15 PM.


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#2 juteface

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Posted 15 March 2012 - 09:15 PM

I've returned home from work and rebooted my machine. It's working fine now, but I'm still concerned that it could still be compromised.

#3 Broni

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Posted 15 March 2012 - 09:30 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#4 juteface

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Posted 16 March 2012 - 11:17 AM

Hi, thanks for the reply.
I restarted my laptop this morning and I got a BSoD. Then I ran my system recovery to attempt to recover the drive but to no avail. Windows says that the system cannot be restored at this point.
I feel that a full install may be the only answer.

Thanks for your help

#5 Broni

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Posted 16 March 2012 - 03:05 PM

Is the computer bootable operable at all?

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#6 juteface

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Posted 19 March 2012 - 06:44 PM

No, not even in safe mode. Any attempt at recovery fails and it turns out out that the laptop manufacturer didn't supply any kind of reinstall disc.
I'm quite literally up the creek on this one, I have a legitimate windows key but no install disc.

Is it possible that there are missing drivers?

#7 Broni

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Posted 19 March 2012 - 07:12 PM

I'll report this topic to appropriate helpers.
Hold on there.

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#8 juteface

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Posted 19 March 2012 - 07:40 PM

Thank you!

#9 Elise

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Posted 26 March 2012 - 02:21 AM

Hello and sorry for the delay.

What version of Windows is this?

We Need to Diagnose Your BlueScreen
  • When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
  • Select "Disable Automatic Restart on System Failure", as shown here:
    Posted Image
  • When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
    Posted Image
Please post me the error(s).

regards, Elise


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