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I have Security Protection on my laptop

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7 replies to this topic

#1 Hipnosis


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Posted 15 March 2012 - 04:13 PM

I have Security Protection on my laptop. The program will not allow me to open any programs. I have followed the removal information at this website, but the TDSS Killer program found nothing on my computer. So, following the instructions, I am posting here. Can you help?

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#2 TheShooter93



  • Malware Response Team
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Posted 15 March 2012 - 04:29 PM

If you can't open a web browser, try all this in Safe Mode With Networking.

How to Access Safe Mode With Networking

While the computer is turning on, tap F8 repeatedly until a black screen with white text appears. Using your arrow keys highlight the option Safe Mode With Networking and hit Enter.

Note: If you're using Windows XP, connect to your modem or router with an Ethernet cable, then follow these directions.


Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.


Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
    For instructions with screenshots, please refer to the How to use SUPERAntiSpyware to scan and remove malware from your computer Guide.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all other options as they are set):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the Control Center screen.
  • Back on the main screen, under "Select Scan Type" check the box for Complete Scan.
  • If your computer is badly infected, be sure to check the box next to Enable Rescue Scan (Highly Infected Systems ONLY).
  • Click the Scan your computer... button.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the scan log after reboot, launch SUPERAntiSpyware again.
  • Click the View Scan Logs button at the bottom.
  • This will open the Scanner Logs Window.
  • Click on the log to highlight it and then click on View Selected Log to open it.
  • Copy and paste the scan log results in your next reply.
-- Some types of malware will disable security tools. If SUPERAntiSpyware will not install, please refer to these instructions for using the SUPERAntiSpyware Installer. If SUPERAntiSpyware is already installed but will not run, then follow the instructions for using RUNSAS.EXE to launch the program.


Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning

Edited by TheShooter93, 15 March 2012 - 04:31 PM.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

#3 Hipnosis

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Posted 15 March 2012 - 07:07 PM

Thanks. I'll give it a try and report back.

#4 TheShooter93



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Posted 15 March 2012 - 07:33 PM

I'll be here. :busy:

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

#5 Hipnosis

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Posted 19 March 2012 - 04:39 PM

Sorry I'm late getting back. I've been sick.

I could not get the GMER program to finish without it crashing the computer. Even wehn I unclicked the buttons as instructed. Here are the other scans. I hope it will suffice.

SUPERAntiSpyware Scan Log

Generated 03/15/2012 at 07:02 PM

Application Version : 5.0.1146

Core Rules Database Version : 8342
Trace Rules Database Version: 6154

Scan type : Complete Scan
Total Scan Time : 00:40:10

Operating System Information
Windows Vista Home Premium 32-bit, Service Pack 1 (Build 6.00.6001)
UAC Off - Administrator

Memory items scanned : 334
Memory threats detected : 0
Registry items scanned : 34116
Registry threats detected : 1
File items scanned : 32605
File threats detected : 79

Adware.Tracking Cookie
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@2o7[1].txt [ /2o7 ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@ad.yieldmanager[1].txt [ /ad.yieldmanager ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@adbrite[2].txt [ /adbrite ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@adinterax[1].txt [ /adinterax ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@atdmt[1].txt [ /atdmt ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@avgtechnologies.112.2o7[1].txt [ /avgtechnologies.112.2o7 ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@c.atdmt[2].txt [ /c.atdmt ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@casalemedia[2].txt [ /casalemedia ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@doubleclick[2].txt [ /doubleclick ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@invitemedia[1].txt [ /invitemedia ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@kontera[1].txt [ /kontera ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@liveperson[1].txt [ /liveperson ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@liveperson[3].txt [ /liveperson ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@media6degrees[1].txt [ /media6degrees ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@pro-market[1].txt [ /pro-market ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@ru4[2].txt [ /ru4 ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@sales.liveperson[1].txt [ /sales.liveperson ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@serving-sys[1].txt [ /serving-sys ]
C:\Users\James\AppData\Roaming\Microsoft\Windows\Cookies\james@tracking.dsmmadvantage[1].txt [ /tracking.dsmmadvantage ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@popcapgames.122.2o7[1].txt [ Cookie:james@popcapgames.122.2o7.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@clicksor[2].txt [ Cookie:james@clicksor.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@2o7[1].txt [ Cookie:james@2o7.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@pointroll[1].txt [ Cookie:james@pointroll.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@doubleclick[1].txt [ Cookie:james@doubleclick.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@adinterax[1].txt [ Cookie:james@adinterax.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@click.jve[2].txt [ Cookie:james@click.jve.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@in.getclicky[1].txt [ Cookie:james@in.getclicky.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@adserver.adtechus[1].txt [ Cookie:james@adserver.adtechus.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@serving-sys[1].txt [ Cookie:james@serving-sys.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@mediaplex[1].txt [ Cookie:james@mediaplex.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@statcounter[1].txt [ Cookie:james@statcounter.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@azjmp[2].txt [ Cookie:james@azjmp.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@ads.pointroll[1].txt [ Cookie:james@ads.pointroll.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@invitemedia[2].txt [ Cookie:james@invitemedia.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@yieldmanager[2].txt [ Cookie:james@yieldmanager.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@country105[2].txt [ Cookie:james@country105.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@apmebf[2].txt [ Cookie:james@apmebf.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@tribalfusion[2].txt [ Cookie:james@tribalfusion.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@zedo[1].txt [ Cookie:james@zedo.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@bs.serving-sys[1].txt [ Cookie:james@bs.serving-sys.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@findbestdailydeals[1].txt [ Cookie:james@findbestdailydeals.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@adbrite[1].txt [ Cookie:james@adbrite.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@ad.yieldmanager[1].txt [ Cookie:james@ad.yieldmanager.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@collective-media[2].txt [ Cookie:james@collective-media.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@click-trker[1].txt [ Cookie:james@click-trker.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@advertising[2].txt [ Cookie:james@advertising.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@clickbank[1].txt [ Cookie:james@clickbank.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@ads.saymedia[1].txt [ Cookie:james@ads.saymedia.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@specificclick[1].txt [ Cookie:james@specificclick.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@pro-market[2].txt [ Cookie:james@pro-market.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@stat.dealtime[2].txt [ Cookie:james@stat.dealtime.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@adxpose[1].txt [ Cookie:james@adxpose.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@statse.webtrendslive[2].txt [ Cookie:james@statse.webtrendslive.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@imrworldwide[2].txt [ Cookie:james@imrworldwide.com/cgi-bin ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@media6degrees[2].txt [ Cookie:james@media6degrees.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@legolas-media[1].txt [ Cookie:james@legolas-media.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@at.atwola[1].txt [ Cookie:james@at.atwola.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@tacoda.at.atwola[1].txt [ Cookie:james@tacoda.at.atwola.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@leeenterprises.112.2o7[1].txt [ Cookie:james@leeenterprises.112.2o7.net/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@xm.xtendmedia[1].txt [ Cookie:james@xm.xtendmedia.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@atdmt[2].txt [ Cookie:james@atdmt.com/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@www.googleadservices[2].txt [ Cookie:james@www.googleadservices.com/pagead/conversion/1045786822/ ]
C:\USERS\JAMES\AppData\Roaming\Microsoft\Windows\Cookies\Low\james@lsftmedia[1].txt [ Cookie:james@lsftmedia.com/ ]
C:\USERS\JAMES\Cookies\james@2o7[1].txt [ Cookie:james@2o7.net/ ]
C:\USERS\JAMES\Cookies\james@c.atdmt[2].txt [ Cookie:james@c.atdmt.com/ ]
C:\USERS\JAMES\Cookies\james@doubleclick[2].txt [ Cookie:james@doubleclick.net/ ]
C:\USERS\JAMES\Cookies\james@adinterax[1].txt [ Cookie:james@adinterax.com/ ]
C:\USERS\JAMES\Cookies\james@serving-sys[1].txt [ Cookie:james@serving-sys.com/ ]
C:\USERS\JAMES\Cookies\james@invitemedia[1].txt [ Cookie:james@invitemedia.com/ ]
C:\USERS\JAMES\Cookies\james@liveperson[3].txt [ Cookie:james@liveperson.net/hc/71097838 ]
C:\USERS\JAMES\Cookies\james@adbrite[2].txt [ Cookie:james@adbrite.com/ ]
C:\USERS\JAMES\Cookies\james@ad.yieldmanager[1].txt [ Cookie:james@ad.yieldmanager.com/ ]
C:\USERS\JAMES\Cookies\james@liveperson[1].txt [ Cookie:james@liveperson.net/ ]
C:\USERS\JAMES\Cookies\james@pro-market[1].txt [ Cookie:james@pro-market.net/ ]
C:\USERS\JAMES\Cookies\james@media6degrees[1].txt [ Cookie:james@media6degrees.com/ ]
C:\USERS\JAMES\Cookies\james@kontera[1].txt [ Cookie:james@kontera.com/ ]
C:\USERS\JAMES\Cookies\james@atdmt[1].txt [ Cookie:james@atdmt.com/ ]
C:\USERS\JAMES\Cookies\james@tracking.dsmmadvantage[1].txt [ Cookie:james@tracking.dsmmadvantage.com/ ]


Malwarebytes Anti-Malware (Trial)

Database version: v2012.03.16.01

Windows Vista Service Pack 1 x86 NTFS (Safe Mode/Networking)
Internet Explorer 7.0.6001.18000
James :: JAMES-PC [administrator]

Protection: Disabled

3/15/2012 8:25:43 PM
mbam-log-2012-03-15 (20-25-43).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 172771
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 24
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110011221158} (PUP.GamePlayLab) -> No action taken.
HKCR\CLSID\{11111111-1111-1111-1111-110011221158} (PUP.GamePlayLab) -> No action taken.
HKCR\TypeLib\{44444444-4444-4444-4444-440044224458} (PUP.GamePlayLab) -> No action taken.
HKCR\Interface\{55555555-5555-5555-5555-550055225558} (PUP.GamePlayLab) -> No action taken.
HKCR\CrossriderApp0002258.BHO.1 (PUP.GamePlayLab) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110011221158} (PUP.GamePlayLab) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011221158} (PUP.GamePlayLab) -> No action taken.
HKCR\CLSID\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLabs) -> Quarantined and deleted successfully.
HKCR\TypeLib\{44444444-4444-4444-4444-440044224458} (Adware.GamePlayLabs) -> Quarantined and deleted successfully.
HKCR\Interface\{55555555-5555-5555-5555-550055225558} (Adware.GamePlayLabs) -> Quarantined and deleted successfully.
HKCR\CrossriderApp0002258.BHO.1 (Adware.GamePlayLabs) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLabs) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLabs) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLabs) -> Quarantined and deleted successfully.
HKCR\CLSID\{22222222-2222-2222-2222-220022222258} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCR\CrossriderApp0002258.Sandbox.1 (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCR\CrossriderApp0002258.Sandbox (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCR\CLSID\{33333333-3333-3333-3333-330033223358} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCR\CrossriderApp0002258.FBApi.1 (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCR\CrossriderApp0002258.FBApi (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{65bcd620-07dd-012f-819f-073cf1b8f7c6} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCR\CrossriderApp0002258.BHO (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\I Want This (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCU\Software\Cr_Installer\2258 (Adware.GamePlayLab) -> Quarantined and deleted successfully.

Registry Values Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|GrpConv (Trojan.Agent.Gen) -> Data: grpconv -o -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\I Want This|Publisher (Adware.GamePlayLab) -> Data: 215 Apps -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\Program Files\I Want This (Adware.GamePlayLab) -> Quarantined and deleted successfully.

Files Detected: 18
C:\Program Files\I Want This\I Want This.dll (PUP.GamePlayLab) -> No action taken.
C:\Program Files\I Want This\I Want This.dll (Adware.GamePlayLabs) -> Quarantined and deleted successfully.
C:\Users\James\AppData\Local\Temp\CD88.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\James\AppData\Local\Temp\D42E.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\James\Local Settings\Temporary Internet Files\Content.IE5\SCBCNQD8\readme[1].exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\I Want This.ini (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\appAPIinternalWrapper.js (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\fb.js (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\I Want This.exe (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\I Want This.ico (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\I Want ThisGui.exe (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\I Want ThisInstaller.log (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\jquery.js (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\json.js (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Program Files\I Want This\Uninstall.exe (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Users\James\Local Settings\Application Data\I Want This\Chrome\I Want This.crx (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Users\James\AppData\Local\I Want This\Chrome\I Want This.crx (Adware.GamePlayLab) -> Quarantined and deleted successfully.
C:\Windows\System32\grpconv.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.



#6 TheShooter93



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Posted 19 March 2012 - 04:43 PM

We will do without the GMER log for now.

How is the computer now? Are you still experiencing symptoms of infection? If so, what are they?

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#7 Hipnosis

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Posted 19 March 2012 - 05:21 PM

It seems to be working okay right now. I'll keep an eye on it and if I have any additional problems I'll post. Do you recommend I do anything else right now?

Thanks for everything..

#8 TheShooter93



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Posted 19 March 2012 - 08:02 PM

You're welcome.

If you're not experiencing any other symptoms, then you're good to go.

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