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Printer Causes Blue Screen Of Death


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#1 Rachiela100

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Posted 18 February 2006 - 09:33 PM

Hey,

I know this sounds odd and it's got me scratching my head... but I have a laptop and whenever I plug my printer into the usb port and turn it on it causes a blue screen of death telling me that it's trying to prevent serious damage and to uninstall whatever software or hardware I'd just installed.
The odd thing is I've had this computer and printer for over a year and suddenly it's gone all weird on me. The laptop is a Dell Inspiron 1150 and my printer is Dell AIO Printer A920, what could be the problem? Any suggestions?
Also, lately my computer says it is running anywhere from 40 to 50 processes even when I am not doing anything on my computer, could these two things be linked or are they two totally separate things and how do I fix them... Please help!! :thumbsup:

Thanks in advance for any help I can get.
Rachiela

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#2 acklan

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Posted 18 February 2006 - 10:45 PM

Are you running antivirus and antispyware?? I recommend you read this Preparation Guide for use before posting a HijackThis Log and then post your log in the HJT Forum. They will help you work out your problems.
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#3 Rachiela100

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Posted 23 February 2006 - 01:28 AM

Thank you very much. I'll take your advice and go do that.

Thanks again,
Rachiela




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